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“Nice place for conferences” 4 of 5 stars
Review of Devere Venues Denham Grove

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Devere Venues Denham Grove
4.0 of 5 Hotel   |   Tilehouse Lane, Denham UB9 5DG, England (Formerly Durdent Court)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Denham
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
“Nice place for conferences”
4 of 5 stars Reviewed September 6, 2013

Being very close to Heathrow airport makes it a great place for international gatherings and conferences. In the middle of forrest, one gets a feeling being quite away from city and commotion, even if you are short cab ride away from subway/train line to London and Uxbridge. Reminder that you are close to busy life are regular plane and chopper sounds in neighborhood.
No pubs in walking distance apart from hotel bar, which holds quite nice selection of beers and spirits.
Rooms are nice and clean, but small comparing to American and chain hotels. Little bit more of maintenance would be welcomed. No air condition in case you end up coming here in summer/hot days.
Food is good, although nothing stellar.
Swimming pool and fitness center are nice.
Overall nice place for business meetings and short stays.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 16, 2013
Dear Trogirani,

Thank you for your review of De Vere Venues Denham Grove – we do find all the feedback we receive helpful.

I am pleased you enjoyed your business stay with us recently and were able to make use of the facilities at the property. It is nice to read that you enjoyed the food and found a good selection of choice available in the bar.

Being so close to Heathrow Airport is a real asset for our business guests, but nice that our guests are able to enjoy the peaceful grounds as we are lucky not to suffer from too much noise pollution from the airport.

Thank you again for your review and I do hope to welcome you back to De Vere Venues Denham Grove again in the near future.

Kind regards,

Chris Conway
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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378 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

We use the hotel regularly and have never been disappointed. Great service, good rooms, food consistent and staff brilliant.

The setting is good-up a quiet lane away from traffic and noise. Hotel has a parkland around it with lawns gardens and woods. clean warm pool and modern gym.

My wife heard that she had lost her elderly and infirm Mother-in-law while we were staying: a bouquet of flowers and condolences in the room!

Good place ; and a bit unusual in its thoughtfulness toward guests.

Room Tip: Ask for what you want; they are very obliging if there is choice. Book early to get choice..
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 16, 2013
Dear julien K,

Thank you for sharing your recent stay with fellow TripAdvisor members – we do appreciate all the feedback we receive.

I am so pleased that you enjoy staying with us at De Vere Venues Denham Grove and that you find the service great and the food and quality consistent.

Thank you again for your review and I hope to continue welcoming you to De Vere Venues Denham Grove over the coming months.

Kind regards,

Chris Conway
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 29, 2013

I was checked in a timely manner but was disappointed once i was arrived in my room
you could clearly see that a shelf was missing as there was wall studs still in the wall the cleanliest was questionable at time as me and my partner was only left one cup to use to brush our teeth where as you could see water marks clearly around the bathroom
it seems to me that Devere Venues is fantastic if you get the luxury rooms but not if you get the double rooms but what can you say if you get it at a budget. I would say that the whole place needs some more TLC as you could clearly see some places were worn out like the swimming pool as it needs more cleaning around the sides where you can see a white scum mark which deterred me and my partner from going near, also you need to have great care with the handle on the sauna as the screw does get very hot and cant be seen very well in the dark

all in all it was a nice place to stay but keep your common senses about you and look out for the small things that might have been missed in the tidy up

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 16, 2013
Dear fonglong,

Thank you for taking the time to share your thoughts of De Vere Venues Denham Grove with the TripAdvisor community.

I am sorry that you felt the venue requires extensive TLC, we are in the process of conducting a refurbishment programme, but as I am sure you can imagine this kind of work does take some time to complete. Some of the points you make have been brought to our attention already and we have since taken corrective action to ensure these issues are resolved.

Thank you again for your review and if you are in the area again I hope you will consider staying with us again.

Kind regards,

Chris Conway
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poulton Le Fylde, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 28, 2013

As with many hotels we have stayed in we always check them out on Trip Advisor and 9/10 there are comments on there which fill us with anything from deep unease to downright dread !
This was a perfect case in point where we had booked on a special sale offer for £20 for a family room, so to be honest we would have accepted what we got under the `you get what you pay for` banner. To be very fair we had an excellent room in the main building (no.6) and most of the poorer comments were directed at the rooms separated behind the car park but we were absolutely delighted. The room was a spacious suite with a clean & tidy bathroom, the room opened up onto a lovely patio overlooking the hotel grounds and outside bar area, the breakfast was excellent and wonderful service to boot with swimming pool, sauna, gym & tennis court thrown in ! Overall very happy indeed & perfect position for our trip to Thorpe Park & London. Only downside was that we didn't book it for more than one night !

Room Tip: ask for room in main building looking out over grounds
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 16, 2013
Dear tjtorresdotcom,

Thank you for your feedback on your recent stay at De Vere Venues Denham Grove.

It was lovely to read that you had such an enjoyable stay with us and were able to make use of many of our facilities. I am pleased you found the service wonderful.

I do hope you will consider staying with us again in the future and maybe next time you will be able to stay that little bit longer. Thank you again for your review.

Kind regards,

Chris Conway
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2013

the staff are alot better than 2 year ago, now staff well informed about the amenities and the hotel timetable, meals - bar - pool . travel to the hotel, don't trust your satnav, as it takes you up a narrow road used by the locals as a dumping ground, so from the north, pass the right turn and head south another half mile then turn right and go past the airfield, ( on your left ) then to the hotel further up on the right,

Room Tip: if you use the pool, ask for a room near there, as the hotel is well spread out,
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 8, 2013
Dear AlbertR0ss.

Thank you for sharing your thoughts of De Vere Venues Denham Grove with the TripAdvisor community.

I am so pleased that you found the staff helpful and informative and it was also great to read that since your last stay you have seen an improvement in the service standard.

Thank you again for your review and I hope to welcome you back to De Vere Venues Denham Grove in the near future.

Kind regards,

Chris Conway
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 27, 2013 via mobile

The staff were friendly & helpful on arrival. The rooms really are a disgrace for a brand like DeVere & worth nothing like £79 per night!
- dangerous cable in my room for a very dodgy bed side lamp, the wiring was loose.
- stains in the bedroom on the walls & carpet & stains in the e suite, where the unit & bath panels simply had not been cleaned!
- room service was prompt, the soup only warm
- not many channels on the free view TV & dreadful fuzzy picture
- the full length mirror propped against the wall, where it had clearly fallen off
- poor quality & quantity if toiletries in bathroom
- no stand for luggage, so had to sit on the floor to unpack, as not enough room to change your mind near the table / desk area.
In summary - poor & would not want to stay again.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 8, 2013
Dear Julie_a_011

Thank you for taking the time to provide your feedback on TripAdvisor – we do appreciate all the feedback we receive.

I am sorry to hear that you found so many aspects of your stay that did not meet the expectations you rightly expect and that we expect from ourselves.

With regards to the cleanliness and maintenance issues you raise in your review, I have discussed these extensively with our Housekeeping Manager, who is working with her team to address these issues and ensure there is no repetition.

Thank you again for your review of Denham Grove.

Kind regards,

Chris Conway
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull England
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2013

The hotel is a bit on the remote side. I think a satnav is a minimum navigational requirement.
It is set in ACRES of rolling parkland. You can SEE ten acres from your morning coffee table! There is also a mysterious statue of Pan surrounded by yews.... no-one can tell me the story there. The massive cobwebs around the obviously unused garden lights are interesting too.
If you want to drink of an evening, you are pretty much captive here, and the choice is not extensive, but dinner was good and I managed on a decent bottled ale.
There is a bus from the nearby caravan site to Uxbridge tube station in the mornings, but weirdly no returns later on!? Taxi from Uxbridge will set you back £10-£17, depending on choice of cab.
The room was a tad on the small side, and could have been organised better, but it was clean and the bed was comfortable. The shower refused to be contained within it's allotted space, thus making the bathroom floor a bit slippy. More a problem for the cleaners than us though.
All of the staff that we met were cheerful, friendly and helpful.
There is a pool, a gym and a tennis court, although we didn't use them.
Overall it was a good value base for our foray into London, as we got a good deal. I'm not sure we would pay full pops though, mainly due to it's remote location.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conway_chris, Front of House Manager at Devere Venues Denham Grove, responded to this review, September 1, 2013
Dear David H,

Thank you for leaving a review of De Vere Venues Denham Grove on TripAdvisor – we do appreciate all the feedback we receive.

It sounds like you had an enjoyable and pleasant stay with us and were able to make use of some of the facilities. I am so pleased to hear that all the staff you encountered were cheerful and I am sure they will be pleased to read this in turn.

Thank you again for your review and thoughts and I hope to see you again soon at Denham Grove.

Kind regards,

Chris Conway
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Devere Venues Denham Grove

Address: Tilehouse Lane, Denham UB9 5DG, England (Formerly Durdent Court)
Location: United Kingdom > England > Buckinghamshire > Denham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Denham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Devere Venues Denham Grove 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Devere Venues Denham Grove Hotel Denham
Devere Venues Hotel Denham

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