I find it very difficult to review this hotel, as its good points were very, very good, and its bad points very, very bad.
Start with the good. The hotel itself was superb, the rooms were modern, but fitted in with the old shell of the building. Our bedroom was lovely, and had views to the distant mountain ridges, over extensive vineyards.
So what did I not like. Well for a kick off you reception only functioned from 10 till 2 and from 6 in the afternoon onwards. So you could not check in between 2 and 6 in the afternoon. The hotel, and it is a 3 star hotel, was literally locked and abandoned during that time.The owners lived elsewhere, and there were no staff on duty.
Then there was a substantial problem with the heating. For whatever reason they used an open area on the bottom floor for guests dining and breakfasts, rather than the actual dining room which I assume could have been heated.. All heat in the house went upwards and none, and mean none, remained in the dining area. The radiator beside our table was cold, and the owner told us it was broken - next morning the waitress put it on for us!
The rather lovely designer lighting on the staircase was never turned on, resulting in my wife falling in the badly lit area.
The breakfast was not of the standard one would have expected. The orange juice was not fresh, it was in a little concentrated oj bottle. The toast had been "recycled"
We were left with the feeling that someone else had converted the building, and the current owners were still finding their feet. The chef certainly did not come out to chat to anyone on the two nights we were there, and the lady owner, in the hours she was on duty, stuck mainly to the reception area. Nobody really talked to us at all in our two days
As I say, a difficult hotel to review, you may like it a lot. or as the last reviewer not like it at all. You will really have to do your own homework on this one. I would recommend it as the rooms were so good, but I really did feel that they would have preferred that we had left them in peace and stayed at home!
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- Also Known As:
- Cal Llop Gratallops
- Cal Llop Hotel Gratallops