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“Pretty ok” 3 of 5 stars
Review of Hotel Tirol

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Hotel Tirol
3.0 of 5 Hotel   |   Poiana lui Stechil, Poiana Brasov 500001, Romania (Formerly Hotel Rina Tirol)   |  
Hotel amenities
Ranked #11 of 16 Hotels in Poiana Brasov
Bucharest, Romania
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Pretty ok”
3 of 5 stars Reviewed January 6, 2014

It looks nice and clean. Not very close to the ski area.The beds were confortable and I loved the fact that there was a bathing tub, where I could relax after skiing. The room was very warm.
Great breakfast also.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    5
    2
    8
    2
    0
See reviews for
3
8
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

Located in a quite and rather secluded place in Poiana the first thing that appealed to me was the cabin style look of the hotel from the outside. The staff was very helpful and food was good.
Coming with a car, the adjacent free parking lot was very helpful. And during the summer time there is a nice outdoor terrace. Last time I was theremin winter time and had lots of fun skiing.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hod Hasharon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2013

We stayed for 5 nights in this hotel in August 2013. The standard was reasonable for a 3-star 'package deal' hotel. The rooms were clean and the beds comfortable. Breakfasts were also reasonable. It's annoying to have elevators half a floor above or below you, but nothing can be done about that.

The issue that really upset us about the hotel was the totally sub-standard level of room security. You have a simple key to lock the bedroom door and when you leave, you need to lock it after you. Inside the room, if you don't lack with the key, anybody can just press down on the handle and enter.

Our friends were on the ground floor. The wife came to see us on the 2nd floor while the husband was in the shower room with the door closed but not locked (so that his wife could return). His pouch with cash in it was on the dresser. Somebody entered his room and snatched the pouch. I think it is unacceptable today that anybody can freely enter a hotel bedroom. All self-respecting hotels now have door mechanisms that prevent external entry.

Hotel Rina Tirol obviously does not set this as a high priority for its 60 rooms. So what if a few guests have their property stolen? Who is going to complain to the police? What good will it do? Just wasting valuable holiday time. And so the absurd situation continues where unsuspecting guests stay at the hotel and ensure a level of room security that is unacceptably low by today's 2013 standards.

Room Tip: Make sure that when the hotel bedroom is closed it cannot be opened by a stranger from the outside!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RinaVista P, Public Relations Manager at Hotel Tirol, responded to this review, September 4, 2013
Dear guests,

Thank you for your feedback. Your comments are important to us.
We will take into consideration all your observations and take the appropriate measures as soon as possible.
Regarding the issue of the room's security level at Hotel Rina Tirol we would like to give you some explanations. This hotel is a classic hotel and for every room the door is closed/opened with a regular key. This hotel has received all the mandatory approvals form the Ministry of Tourism from Romania to be able to function and to be classified as a 3* hotel.
I checked with the Hotel Director the complaint you made at the reception and I was informed that when you were told that this a matter that needs to be brought to the attention of the Police you refused it. As a 3* hotel we do not have a safe box in every room and according to the law of tourism form Romania this is not mandatory, but in the reception of Hotel Rina Tirol there is safe box available for all our guests, if they need to keep valuables and it is free of charge.
We can assure you that next time the board of directors meets the issue of room's security will be discussed and we will implement automatic door key system in the very near future.
Thank you for being our guests at Hotel Rina Tirol, we hope you had a pleasant stay, and we are looking forward to having you again as our guests in the future.

Cordially,

Rina Hotels Poiana Brasov
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
235 reviews 235 reviews
52 hotel reviews
Reviews in 97 cities Reviews in 97 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed May 26, 2013

We stayed 2 nights at this hotel. They had free WIFI in the lobby and the rooms!
It's a decent 3 star hotel. The buffet breakfast was very nice, the buffet dinner offered a variety of Romanian dishes such as Mamaliga (same as Italian Polenta), Mehtati (Kebab), lots of Eggplant salads!
The staff were very friendly

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2013

I spent an excellent ski holiday in Poiana Brasov and we staid at Rina Tirol Hotel.
Good location, nice rooms and excellent staff, very helpful. Great deal regarding the price! The ski area of Poiana Brasov is good, not very crowded when we went. It is a perfect resort for mountaineering also, not to many chalets in the upper part of the mountain.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

me and my wife had just spent our last christmas at Rina tirol, the hotel is very cosy and clean it seems that the lobby and restaurant were recently renovated. we really enjoyed having breakfast and watching the snow falling down in the forest behind the hotel in the forest through the windows of the restaurant, the staff was very helpful with our needs. this is our second time in poiana brasov and we were amazed how much the ski resort has changed from last year, they told us that the local authority had invested a lot of money in the ski installation because this year the youth olympic competition is going to take place in poiana brasov.
i will definitely have my ski vacation next year in poiana brasov and i will defiantly stay at Rina Tirol Hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013

Stayed in Tirol for New Year's with my family, we loved the hotel's location and the service was very kind and helpful. The lobby was recently renovated and looks nice while rooms although not modern were very welcoming and clean. All in all great value for money and a wonderful place to spend the NY. Ohhh I forgot... New Years dinner is also worth mentioning, big variety of tasty dishes and very entertaining music and dancing

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tirol

Address: Poiana lui Stechil, Poiana Brasov 500001, Romania (Formerly Hotel Rina Tirol)
Location: Romania > Transylvania > Central Romania > Brasov County > Poiana Brasov
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #11 of 16 Hotels in Poiana Brasov
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Tirol 3*
Number of rooms: 55
Official Description (provided by the hotel):
Elegance, modernity and comfort are three words that perfectly define Rina Tirol Hotel. Located in the center of Poiana Brasov montain resort, Rina Tirol is a hotel which is characterized by architectural Tyrolese style and accessibility to the most important commercial center of Poiana Brasov. Rina Tirol is a hotel that offers its guests an unforgettable stay, when it comes to holidays or business meetings. The rooms are a true refuge for relaxation and they offer a wonderful view of nature. The 58 rooms (4 single rooms, 41 doubles, 4 bedded rooms, 6 suites, 2 president suites, 1 royal suite) are equipped with comfortable beds, modern furniture and original design, bathroom with shower or bath tub, television, telephone and minibar. The restaurant is designed to provide the atmosphere you need for having a meal at any time of day, while you enjoy an extraordinary panorama of the Massif Postavarul. You can enjoy tasty Romanian dishes alongside with Bavarian and international dishes, carefully prepared by the Master Chef. Your business meeting can take place in Room Wien - 120 persons and in Burg Room - 20 people. Of course, technical equipment will be available in order that the seminar would be a success. Because Rina Tirol Hotel is a hotel that respects itself, our guests are shown the same respect and benefit from: the kindergarten, the sauna, the massage, the shuttle to the slope, the laundry services, the cable TV, WIFI in public spaces and the free parking. ... more   less 
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Also Known As:
Hotel Tirol Poiana Brasov, Brasov County, Romania

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