My husband and I just spent two nights at L'Ultimo Mulino and, while we had a nice time, we would not rate it "L'Ultimo" place to stay in Chianti. L'Ultimo Mulino is fashioned from an old mill, which makes it a very unique place to stay. Evidence of the old water wheel is right in the center of the albergo,which is very cool! The mill is set amongst the forest, a beautiful location, although it does make it a tad hard to find, particularly since the large sign for the property is set well back from the road.
The best thing about L'Ultimo Mulino, besides it's unique origins, is its staff. The front desk women are all very nice and helpful,the chef is a highly skilled woman, but the waitress Mihala is the person who made our stay most enjoyable. Follow her recommendations when having dinner at the restaurant and you'll be a very happy diner! She has a lovely personality to boot!
The not-so-"ultimo" things about the property include the soft goods in the rooms. I've stayed here twice before,the last time in 2001 as part of a Backroads bike trip. I don't think the bedspread or the chair in the bedroom have been changed since then. If they have, it's time to do so again. They look very tired. A consistent problem at the hotel, at least in my experience, has always been the drainage in the tub/shower. I hoped it would have been fixed, since I'm pretty sure I complained about it before. But, alas, by the end of a ten-minute shower,with the water flow turned fairly low, you'll still find yourself standing in several inches of water. Kind of disgusting.
Also,putting screens on the doors and windows would be helpful. It's such a nice area, but there are mosquitos! We had to close the doors at night if we wanted to read, which meant no ventilation in the room, since there was no window After we turned off the lights the only way to get fresh air was to open the door to our room, which led directly outdoors. Kind of a security issue for some, sleeping your door open.
Finally, Europe needs to get with the whole Internet-access thing. Everybody advertises "free wi-fi throughout", but at L'Ultimo Mulino, like so many other places we stayed on this month-long trip, you have to leave your room to find a signal. It's not that hard, folks. Even historic properties in the States have figured it out. All sarcasm aside, as more people travel with technology, it becomes part of travelers' expectation that they will be able to connect in their rooms. Those hotels who pay attention to this feature will attract more business. Those who do not will lose business, including mine. Just a heads up.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
First of all, we warmly thank you for the wonderful words about the location and the staff that is so glad to have known you!!
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Regarding the works made last few years, we changed curtains, bedding, pillows, adding those ones with goose feathers, TV set, putting in the room that one with flat screen and also some piece of furniture. Obviuosly we changed stuff following the style of the hotel that is absolutely not modern, this is the reason why you had that impression.
But you are right: we can do it better!!
Even WIFI service in the common areas is a free new one that we offer to all our guests!
In order to have WIFi in every room, we have to put so many aerials, that we decided to stop at the common areas. We were afraid to create a discomfort for our guests that choose Ultimo Mulino for relax and healthy air!!
Hoping to have you as our guests soon!
Kindest regards by all the staff of Ultimo Mulino!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.