We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Hotel in Ideallic Setting” 5 of 5 stars
Review of Grand Hotel Nastro Azzurro & Occhio Marino Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Grand Hotel Nastro Azzurro & Occhio Marino Resort to your Saves list
Grand Hotel Nastro Azzurro & Occhio Marino Resort
4.0 of 5 Hotel   |   Via Nastro Azzurro 20, 80063 Piano di Sorrento, Italy   |  
Hotel amenities
Ranked #1 of 12 Hotels in Piano di Sorrento
Newcastle
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Beautiful Hotel in Ideallic Setting”
5 of 5 stars Reviewed June 8, 2013

We booked this holiday for our 25th Wedding Anniversary as we wanted something a bit special. We were certainly not disappointed. The hotel is an adults only hotel and after speaking to several guests found that lots had been there many times before.

The hotel setting is breathtaking and I think one of the major selling points of this hotel.

On arrival we were greeted by the maitre de with a glass of champagne. Our room was not available until 2pm but we were escorted to the buffet lunch and made to feel very welcome. The receptionist came to tell us when our room was available which was nice.

Our room was in the annex to the main building and had a sea view which we had not expected. There was also a four poster bed which was a nice touch. The room was very nice with pleasant decor and the bed very comfortable. There are tea and coffee making facilities in the room and a mini fridge. There was maid service every day. There is no iron provided in the room but we had took our own. You can hire an iron and ironing board from reception at a charge of 5 euros per half hour.

We felt that the meals provided were of excellent quality. A breakfast there was a selection of cereals, cold meats, cheese, pastries and hot breakfast as well as a chef who would cook omelets, pancakes, eggs and crepes. Lunch time was a self service buffet usually held at the poolside bar and the evening meal was waiter service where you could choose from a selection of starters and main courses and also help yourself to the buffet tables which had salads, desserts, canapes etc. Afternoon tea consisted of tea/coffee and some biscuits and small cakes.

The service is exceptional from all staff. You are made to feel very special from the moment you arrive by everyone. The staff work extremely hard and nothing is too much trouble. They are always asking if you would like another drink etc which is refreshing.

We used the courtesy bus a couple of times to go into Sorrento. The bus takes about half an hour down steep hills and there is no way you could walk into town. There are various times to chose from where you can get the courtesy bus and we never had a problem even at short notice.

Evenings at the hotel are relatively quiet but this did liven up on occasion. The evening entertainment ends at around 11.30.

There are also various day time activities you can join in with, a large selection of books that guests have left for you to swap with and some board games. We noticed there is also a swap box for toiletries in case you have forgotten something. There is no shop onsite.

The hotel does have a beauty centre where you can have various treatments and massages etc but we did not use this service.

There are many sitting areas at the hotel both in the sun and shade and there was never a shortage of seats. There is a lovely garden area with hot tubs. The waiting staff serve you at your table and on occasion when we went to the bar for a drink, the waiter said he would bring it over.

Overall this is a beautiful hotel and well worthy of its 4* rating. I would definitely recommend this to a couple who want a relaxing, romantic holiday.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,073 reviews from our community

Traveler rating
    809
    177
    51
    23
    13
See reviews for
31
854
Solo
0
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Llantwit Major
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed June 7, 2013

Date of Travel 10th May, 2013.

We initially chose this Hotel for its reputation on trip advisor, Thomson ratings and the fact that the Hotel is Adults Only. Added bonus was that the Hotel is all inclusive too.

From the time we arrived at the Hotel until the time for us to leave, you could only have the feeling that it is a very well run Hotel. The staff there are excellent, and one has a feeling that they all enjoy their roles there.

We arrived mid morning, and check in was smooth, and our cases whisked away. We were then told that the rooms would not be ready for us until 2pm, but that we would be taken for lunch. We were then escorted to the poolside by one of the staff and were greeted by the Maitre'd and the Pool Manager, together with many members of staff. We were shown to a table and offered a drink, and invited to help ourselves to lunch.

An excellent start to our Holiday we thought.

Our room a deluxe twin bedded, garden view room was located at the back of the main Hotel. The room itself was not huge, but was spotlessly clean and more than adequate.

Quality and quantity of the food provided was excellent, but a little bland for our tastes. There were theme evenings which were absolutely superb.

Alcohol was of a very high standard with imported spirits included in the AI range. Again, the service at the bar was superb.

Pool was a little small we felt and did not open until 9am in the morning, which is late for us and many other guests too, Cushions on the loungers were a little jaded and need replacing, but that it not a great critisism. Pool towels are provided, albeit that you are only allowed 3 per week.

I cannot single out any one member of staff, as they were all so very friendly, helpful and attentive at all times. Entertainment was low key, but again, very friendly with everyone joining in with the fun.

As the Hotel has many old walls and steps, I felt the need to ask one of the staff what had existed on the site before the Hotel. No one seemed to know. However after some research on the internet, I believe it to have been a very old Monestary.

Hotel itself is in a wonderfully beautiful setting away from the bustle of Sorrento, which is easily reached by the free Hotel shuttle bus, and well worth a visit.

We did two trips, one to Herculanium which was a half day and a full day to Pompeii and Versuvius, and climbed up to the crater. Although seemingly a little expensive, we felt that it was well worth the extra as we had superb humurous guides on both trips.

In summing up, there are many return guests to this Hotel. Would we recommend it? Of course, we are going to return again next year.

Room Tip: As we had not visited this Hotel before, we had no idea of the set up. There are many rooms to chos...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 5, 2013

The Nastro Azzurro is 7 km out of Sorrento up twisty, turny roads high in the hills over looking farmlands and mountains with distant views of little villages and the Bay of Amalfi ( Golfo di Solerno ) It is in a lovely setting but not good for strolling about as the roads are too steep and very busy.It takes the courtesy bus about 25 minutes to get into town, depending on traffic.
So while the hotel may be the best in Piano di Sorrento there may be others in Sorrento that are better.
We were unlucky with the weather when we visited in May 2013, and being in the annexe got wet a few times returning from the reception area.
I would echo the good reviews the hotel has got.
The staff are great. The food is good but not excellent and as all the guests are from Britain, it caters for our bland tastes, which was fine by me!
We are considering returning next year but perhaps in September. We wouldn't bother with a sea view but go for a superior room in the main block.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellshill, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2013

Stayed at this hotel the first week of May with my brothers, sisters and our wives and husbands. There were 11 of us in total and we all thoroughly enjoyed our stay.
Though the hotel is situated a little way out of Sorrento, it is in a lovely quiet location, with the courtesy bus into Sorrento always available for the short trip into town.
We were allocated rooms in the main building, all on the lower ground floor, and each had its own enormous balcony, with outstanding views out to the surrounding mountains and countryside.
The rooms were beautiful and kept spotless by our maid.
Although we arrived late in the evening, the staff had kept the restaurant open for us.
Breakfast and evening meals are served in the main dining room, and lunch served at the poolside. The quality and choice at all meal times was excellent, served at all times with a smile and a friendly word.
The evening entertainment was provided by either a male and female duet and occasionally by an Italian duet. Both were first class, and regret not having taken a note of their names.
I have deliberately kept mention of the staff to the very end.
What can I say that has not already been said by other posters.
They are the most friendly, engaging and helpful staff I have ever met. Nothing is too much trouble to them.whether it be reception staff, dining room staff, food and drink waiters, cleaners, maids etc they are all first class.
To name any one individual would be unfair to the remainder.
I would however give special mention to the Thomson rep, Georgia. She made us all feel so welcome the whole family asked me in writing this review to thank her for everything.
Hopefully some day we will return to the nicest hotel and staff we have ever had the good fortune to visit.

Room Tip: All of our rooms in the lower ground floor were excellent
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2013

Lovely location, tranquil courtesy bus provided into Sorrento, a little isolated. The best staff I've ever come across, nothing any trouble, lovely restaurant and poolside bar however pool too cold to get into.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehaven, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 30, 2013

Where to start! this was our second trip here with Thomsons, this time for two weeks, it hasn't changed since we last came in October.

The staff: the staff are what make it here, they are incredible, nothing is too much trouble, always smiling, happy and with a great sense of humour! The rep Georgia is new this year and she is lovely, there are lots of activities etc during the day but we are pool lizards so we didnt partake, we did hear lots of good feedback from other guests on italian lessons, pizza/pasta making and boules. Georgia is very approachable so you if want anything just ask her! she will always try her best to help.

Carmaine is the bar and restaurant manager and runs the show superbly, again nothing is too much trouble and he is always on the go wandering around talking to people, he takes his job to heart and tries to make everything as perfect as he can. Angelo and Giovanni run the main restaurant and are exactly the same, always around working away. The bar staff and waiters are also a great bunch and are always winding each other up despite the fact they all work very hard!

The food: well this place was the death of my waistline and despite being gluten free (this usually spells disaster and bathroom time abroad) i was treated to everything that everyone else got! a real novelty :)
All the food is fresh, well prepared and amazing but Ill break it down just in case you don't believe me ;)
breakfast is bacon, eggs, beans, mushrooms, pastries, an omelette station, meats cheeses, fruit, joghurt, cereal, toast, jams, in short everything! and if they havent got it they will get you it.
lunch is served beside the pool, there is a huge grill and bbq with different stuff every day, meat on spits, fish, salads,veg, pastas, fresh pizza is made, breads, ice cream (all day)
dinner is served in the main restaurant and there is a big buffet which is as well as the three course menu which is on every night! starters are usually pasta dishes or risotto, mains are fish, meat and veg but it varies, there wasnt one night that I didnt find something I liked though. The buffet is also varied but again gorgeous, potato gratin, all sorts of veg, prawn cocktails, salads and lots of puddings just meant there was literally too much every night! (I hope you have willpower, I failed miserably!)

The drinks: the bars are open in the lobby and beside the pool from 10am till midnight, coffees are served all day and so is water, coke etc. served by the glass and whereever you are they do waiter service! a nice touch especially beside the pool :)
The local wine is prosecco and its lovely at night in the restaurant all wine is served by the bottle and we also got a bottle of still water every night. We took the wine out to the lobby or the terrace if we didnt finish it in the restaurant and the staff were fine with it, they replaced it once it was empty as well which was lethal some nights! All spirits here are branded, no cheap stuff! its smirnoff vodka, beefeater gin etc they also do cocktails which we fell foul to, the day after was a hangover pool day! the bar staff are brilliant, mixing it up, dancing away (there is a few impromptu congas!) and generally having fun.

We are 30 and 32 and we had a great time, however although this is a great place its not a 'party' place by any means, its nice and quiet during the day (no music beside pool etc) and the average age is 50 odd, which isnt a bad thing at all but we did see some young couples who thought it was going to be livelier so just in case! there is entertainment at night a really good duo who play some great acoustic sets and some old favourites, a bit of something for everyone and they get people up and dancing.

The hotel runs a free bus down to sorrento which goes regularly, you can book on at reception and it takes you right to the centre, its about 15 mins each way. Sorrento itself is lovely and there are some good restaurants if you choose to eat out, we visited the foreigners club and Di Ginos which were really nice although watch out for service charges! The supermarket also does pretty good bits and bobs (especially if your gluten free) and is reasonably priced, we only bought snacks etc as we rented a car and had a few days out, if you order the night before though the hotel will put you up a great packed lunch.

We had a double room in the main block which was nice, just a standard room with double showers, double sinks etc and a tv with news and sport for the other half. awesome electronic blackout blinds which were controlled by a button, set an alarm these things are lethal! we woke up at 1pm on our first day haha! no problems with it and it did the job for us, you can pay extra to stay in the occhio marino block which we did last year and tbh we liked the main block better as we had noise from the pool last night which woke us up at 7am and there was no blackout blinds over there. Tbh if you want a specific type of room then email ahead and ask and there are different ones and its luck of the draw in some cases, we also got a nice bottle of wine on arrival as they knew it was our second time there:)

We didnt use the spa but again heard good things about it, the pool is also nice and clean and ok to swim in but isnt heated!! it became daily entertainment watching people getting in and the staff also tend to throw each other in now and again!

If anyone has any questions feel free to inbox me I think I have covered most things, like the title says, dont think about it, just go! you wont regret it.

Room Tip: email ahead or its luck of the draw
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 29, 2013

I was not disappointed with the quality of the hotel. The accommodation was spacious and in good order.The efficiency and friendliness of the staff was second to none. There were themed nights in the restaurant which were excellent and guests were encouraged to participate. The choice of food was good but I have had better.
The hotel was very remote from civilisation and although courtesy buses were provided, these did not run often enough and the return times were very limited.
We did have a room which was situated under reception terrace. This was quiet apart from early in the morning when all the tables and chairs were rearranged!!
it was disappointing that on departure day, the Spa was closed and because of the pick up time from the hotel, it was not possible to use the courtesy bus into Sorrento. Consequently, this made the last day drag rather.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Hotel Nastro Azzurro & Occhio Marino Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Nastro Azzurro & Occhio Marino Resort

Address: Via Nastro Azzurro 20, 80063 Piano di Sorrento, Italy
Location: Italy > Campania > Province of Naples > Piano di Sorrento
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Piano di Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Nastro Azzurro & Occhio Marino Resort 4*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Despegar.com and TripOnline SA so you can book your Grand Hotel Nastro Azzurro & Occhio Marino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Nastro Azzurro & Occhio Marino Piano Di Sorrento
Grand Hotel Nastro Azzurro And Occhio Marino Resort

Owners: What's your side of the story?

If you own or manage Grand Hotel Nastro Azzurro & Occhio Marino Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.