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“best located hotel in Malia” 4 of 5 stars
Review of Frixos Hotel & Apartments

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Frixos Hotel & Apartments
Malia, Crete 70007, Greece   |  
Hotel amenities
Ranked #16 of 60 Specialty Lodging in Malia
Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“best located hotel in Malia”
4 of 5 stars Reviewed July 11, 2012

I travelled in a big group (24 mixed boys and girls) which we though we would be spread all over the hotel but all the rooms bar one were in the main building. I stayed in a B&B which has two beds which gave us the room directly above the main entrance over looking the pool. Breakfast was balls, really basic to the extreme. they had bread (sometimes hard bread) which could be toasted, jam, butter and honey for it, boiled eggs, cheese, ham, cucumber, tomatoes and cereal which had milk in a metal jug beside it, all morning...

the B&B rooms were upstairs which is a slight problem when you come in drunk at stupid o'clock. the knocking on doors at that time is also really annoying cause they dont really keep the sound out from people banging on other doors. The doors also have to be double locked (twist the key round twice) we found this out the hard way after turning it once and having another friend saying it was open when we were already out. Our shower in particular was annoying, we had to jam a hair bobble to keep the tap thing down which changed the water flow from coming out the tap to coming out the shower head. other than that you need to stand in a 1 meter by one meter little square thing with the tiniest (hardest to open) window which people could throw stuff in if they were on your balcony. Our balcony was huge! (sticking out one right of the 'Frixos hotel' sign in the photos) the aircon makes it really wet and really quickly but, it drips water when it was on. we ended up filling a 5 litre bottle over night! a tip for the air con though, its 45 euros for a week (15 per week for the safe) and you get your room key on a power card which you need to put in a socket thing which lets you use power in the room, if you take the key off the keyring which attaches to the power card you can go out and leave the power on which includes the air con so you come back to a cold room. aircon can also only get to 18 degrees which isn't that cold and its pretty noisey but definitely worth the money!

the pools pretty small for the amount of people that go during the day, it gets pretty busy. its also surprisingly deep and the swim up bar i never seen being used. sun loungers are pretty comfy but theres one that you put up and lie back on and it just falls! the pool opens at 8am and closes at 7pm (time to get ready to go out)

some of self catering rooms are on the ground floor of the main building and some are in a separate building which sleeps 4 to a room. the rooms in the separate building were a lot bigger than the ones in the main building and had a fridge, cooker, toaster, a kettle and cutlery so its easy to live of toast and pot noodles!

the location of the hotel is almost perfect! its a short walk from the strip and basically next to the main road which is all perfect is you get a quad! the beach is a good trek but its pretty small, over crowded! theres an abandoned looking construction site behind the pool bar with a small desert land thing between it which is a good short cut to getting down the strip if you use it then use the public path.

me and my mate decided to get a buggie which is like a two seater, red caged go-cart looking thing. we got this over the quads because they just don't feel safe, especially with some of the idiots driving about on them! this costed us 150 euros each which is more expensive than a quad but it covered everything with the buggie (damages, theft, tires) didn't cover petrol which you need to be careful with in case it runs out, costs 20 euro to fill it up which divided by two is perfect. We got it from 'Hermes' which is where the PR's, reps all get their quads, dirt bikes and buggies. There's also a good little shop at the very entrance of the hotel which sells 6 litre and a half bottles of water for 2 euros which you will need! fags are 4 euro and drink is reasonable, 12 euro for a litre of vodka.

Stellious! the hotel security guard is a brilliant laugh if you stay on his good side, although if you get on his bad side (do something stupid) he won't hesitate! One night there was a naked drunken guy, don't know if he was staying at the hotel but he jumped in the pool early in the morning/late at night and stellious pulled him out the pool and punched him. the guy never done it again funnily enough. make noise at night and you'll get Stellious telling you to "keep it down, its late" if you're really noisey you'll get the old woman who always wears black who's part owner of the hotel i think shouting stuff at you in greek!

if i could do one thing to this hotel it would definitely be to get the aircon going directly into a drainage system or something. if you have something hanging up on your balcony and it falls when you have the aircon on 24/7, it will get soaked! also change the aircon which goes off if you open the balcony door. also the front door locks! we also hardly had our rooms cleaned because the cleaners came in at about 11am, noticed we were still in beds then went off to the next room.

my tips, get a buggie, stay in Stellious' good books and get a 'headfu**er' at the start of every night! also visit 'the red lion' at the bottom of the strip! biggest and best bacon cheese burgers ever!

Room Tip: rooms facing the pool are best but
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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101 reviews from our community

Traveler rating
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Polish first
  • Portuguese first
  • Any
English first
San Diego, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2012

the minute i got to the hotel all the staff were very helpful! the music by the pool is played till late at night....gives you the party feeling ready for when you head down the strip! the bar man "james" we decided to call him is ace! very hard worker! it was 5 min walk to the strip! the rooms were standard but were always cleaned every day! stellios the security guy is very up tight with girls coming home early hours but makes you feel secure so he does his job good! weather was amazing, food was also very good! did not want to come home!!!!! reccomend this hotel to everyone who wants to go to malia!!!! thankyou frixos my holiday was AMAZING!!!!!!!!!!!!!!!!!!!!!!!!! xx

Room Tip: rooms at the front near the poool are amazing you can here the music which is very good holiday tune...
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2012 via mobile

Stayed in the appartments for one week with 9 other girls, our rooms were all placed together as requested.
Couldn't doubt the hotel at all. Rooms are basic but thats what we paid for.
The staff and reps were all very helpful and always around and friendly. Especially the guard at night, stavlos!
The pool has a great atmosphere, chart music playing all day. Also, the pool bar offered great food at reasonable prices, we eat there a lot more than we expected. Didn't go to the beach as we'd planned because the hotel was good enough.
The staff are very fair about coming home late and continuing to party, as long as we are reasonably quiet.
Perfect location too, close enough and far away enough from the strip, only a 5 min walk.
Frixos helped make our holiday the best ever, i really dont know how it has bad reviews!!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2012

My friend and I stayed here at the beginning of June 2012 for a girls holiday in Malia, and were very impressed by the standard of the hotel - the pictures don't do it justice. It is a family run hotel and right from when we arrived the owner and his family were very welcoming and friendly. The rooms are spotlessly clean and an excellent size, as is the pool which has an excellent atmosphere as great chart songs are played out all day. Sunlougers are comfortable, and the pool bar offers a large selection of really tasty food and drinks for really cheap prices - we didn't feel the need to visit the beach because the pool had such a good atmosphere. The hotel is 5 minutes from the strip and down a back access road, but as long as your with someone it is not intimidating. Also, there is always someone at the hotel no matter what time you get back which offers peace of mind. The rooms are cleaned and tidied every day along with clean towels - which was impressive considering the state we left it in some days! They do just clean around you though, so be prepared for them not to go away if you are still in your room - though they don't come round early. It offers excellent value for money, is a pleasant place to chill during the day and a perfect base for exploring Malia's amazing nightlife - would definitely stay again.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2012

I went here with a group of five girls 25-30, in May 2012. The hotel was quiet, with only a few other booking in the hotel. Its off the main road and 5 minutes from the main strip, but you do have to walk down a lane through local houses to get anywhere, which is a bit daunting at night on your own. However i prefered to be a little off the strip, as most hotel are overlooking clubs and their pools could be seen from the main street.

We were met after midnight by the hotel OWNER! Not staff. He knew who we were and what occasion we were celebrating, And walked us (carrying one of our bags) to our rooms. The first day it was really quiet, but after talking to Nicos the Owner and meeting another group of ten. He went out his way to only open the pool bar/cafe, but to find out what we drank and stocked just for us. The staff were second to none, i have stayed in five star hotels that dont have staff like this. Its a real family run hotel and nothing was to much trouble. When one of the girls got injured he made sure she had everything she needed. I cant speak highly enough about this hotel, you get what you pay for and more. Rooms are basic but cleaned everyday, with fresh towels. The shower does soak the whole bathroom but your wet anyway lol.

However i can imagine that this hotel is crazy busy and noisy in the height of summer. IT IS A YOUTH HOTEL, not family and not couple. However if you go to Malia in the summer everywhere is. If your a group of young guys/girls looking for a great time in Malia this is the hotel for you.

Sara the rep is also amazing and will help you with anything you need, shes really part of the Frixos Family, and they all made us feel the same.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2012

We went to Malia on 19th July last year for 2 weeks, there was 8 of us in 3 rooms. Our rooms were located either next to each other or opposite which was great. The owner of the hotel didn't speak much English, but it didn't matter whatever we needed the Thomson rep was on hand. The girl who worked at the pool bar, Charlotte was lovely! Fantastic service from her, she recommended a lovely restaurant in the old town called 'Elisabeth' fantastic traditional greek food, could not fault it we went there twice! We were on bed & breakfast basis, didn't even look at breakfast once as we were never up in time so can't really comment. There are computers just in case you wanted to go on the internet, two in the games area and one at reception.

The pool is an average size, there were a lot of people staying at this hotel but we never had a problem finding sun beds!

Fantastic location overall, was quite far from the beach but literally was a 5 minute walk to the main strip, but you were far enough not to get the noise so you actually got an alright nights sleep each day! Restaurants on the strip were very good and reasonably priced. Transfer to the airport was no longer than half an hour either!

Being a clubbing/drinking holiday you never know what can happen, so the fact that there was a doctor that visited our hotel every day between 3pm and 4pm was very handy, considering my friend was very ill and dehydrated, we notified the doctor straight away and he rushed her to the medical centre in an ambulance.

Only negatives were:
You kept your keys behind the reception counter, the reception wasn't manned at night, so literally anyone could go behind the counter and take your key. Luckily, none of our rooms were broken into! When we arrived, my friend had 'male stains' on her bed sheets, these got changed immediately once we notified the hotel staff (took us a while to explain though as they couldn't speak English!)

Our shower was absolutely rubbish, it dribbled out water either freezing cold or scorching hot, then the plughole was tiny, so we had to turn off the shower half way through washing just so it wouldn't flood! We made do though, for this type of holiday you just mull through it.

The Thomson reps were ok, they seemed more interested in the lads than the girls. They tried selling us 'The Naughty Reunion' but when we said no, they didn't really acknowledge us for the rest of the holiday.

Word of advice, book your excursions elsewhere. There are loads of excursion places along the strip where you can book excursions seperately, we booked our booze cruise here which ended up being with Thomas Cook's Club 18-30! The reps that were with us were so funny and complete nutters! It was my friends 21st birthday and they made the effort for her and was well worth the money!

If you don't like loud noises from the young people coming in at 4/5am then this is not the type of holiday for you!

Overall, great holiday, would recommend this hotel and Malia to anyone!

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 20, 2012

Stayed here with some friends in June 2010 for 2 weeks. The rooms are very basic if you book bed and breakfast. You stay in the old block where the reception is. The rooms are very very basic and you literally have nothing. We had no kettle or glasses and had to use boiled water from the bar at one point!

The shower is quite horrid, it leaks and is very dirty. The toilet door did not shut and had to be wedged closed with the bin. We had a room with pool view, the balcony was quite big and can fit around 5-6 people on it. However, the air con water always use to leak all across the balcony floor and it was never emptied. The balcony floor was never cleaned, we had to mop it ourselves!

Walls are quite thin and you don;t get much sleep, you can always hear all the noise in the corridor and neighbours coming in and out. Maids did clean the room, you tell them to go away because you are asleep and they just ignore you. Make sure everything is hidden and put away safely to avoid any robberies, however, we did not experience any.

The Grandma in the hotel is really strange!! She randomly falls asleep in the lobby and will scream and shout at you for no reason, try to avoid her.

The new block of rooms opposite, Self Catering rooms are great. They are new, clean, with all kitchen utilities and has a TV, nice shower bathroom etc. I recommend to go self catering and asked to be put in this building.

Location of the hotel is great, its right at top of strip which is more quiet than the rest and means you get a better nights sleep. You do have to walk down a cut way to get to it but make sure you're in a big group. DO NOT WALK HOME BY YOURSELF. Do not touch the stray cats/dogs. The strip is around 1 minute away. I highly recommended Banana Bar!

Staff is friendly although not always up to professional standard.

If you are there for two weeks, get the safe for 1 week and also the air con for 1 week. They give you a remote to control the air con and just keep it in your room for the whole 2 week holiday - you get one week free air con is this makes sense!

Do not lose your key as is expensive to replace!!

Room Tip: If youre going on holiday for 2 WEEKS!! - Buy one week air con, keep remote for 2 weeks Try and b...
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  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Frixos Hotel & Apartments

Address: Malia, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Fitness Center with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
Ranked #16 of 60 Specialty Lodging in Malia
Price Range (Based on Average Rates): $
Number of rooms: 36
Reservation Options:
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Also Known As:
Frixos Hotel And Apartments
Frixos Hotel & Apartments Malia, Crete

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