I read all reveiws as I do to all hotels we go to, this was mixed but we never take much notice because some people are hard to please....
Any way we arrived about 1.45am all was fine some one was waiting for us. (Reception is not open 24 hrs as stated.nor is the bar open late) Room was fine, staff very friendly and helpful all week. Food basic, breakfast choice of boiled eggs, cereal, ham, cheese or fruit. Every morning the same. Evening meal you have two choices salad or meat dish. Didnt mind we had somthing to eat.
The whole week was fine not to much noise at night when young people came back from clubs, pool area was great and as I said before staff couldnt do enough for you.
The only thing that spoilt this holiday was the attitude of the manager on the last day. Because we had landed in early hours of morning we were booked in hotel from the day before. We were due to be picked up by coach at 8.45pm to take us to the airport. we had to check out the room for 12 o clock, We spent the day round the pool and about 5 o clock I asked the manager where the curtersy room was so we could shower and change. I was a bit shocked when he told me their wasent one, he told us we could change in the pool toilet, this is the first hotel I have been to where they dont have a room on hand for this purpose. The only thing I was glad of was the fact as this year me and my husband had come on our own and not with the kids and grandchildren like we usually do. Just imagine geting small children washed in a pool toilet.
Then we went to get our evening meal and was told by one of the staff that if we wanted a meal we were to go and see the manager and we could have one but would be charged for it. Now I always thought on day of departure you were still entitled to your meals after all we missed meals the 1st day. So that meant we only had 7nts and 6days holiday. You can imagine how embaracing this was for all of us everyone heard because it is only a small room. Well we went round to reception the manager was waiting for us. He didnt want to know he just said no room, no meal. This realy spoilt the end of a lovely holiday because we love Crete and go every few years. We got our cases and went up the drive and sat in the bar opposite and had meal and drink.
This is one hotel we will not visit again.
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- Also Known As:
- Aeolos Beach Hotel
- Aeolos Beach Resort Hotel Malia, Crete