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“Notos appartments” 3 of 5 stars
Review of Notos Hotel & Suites

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Notos Hotel & Suites
4.0 of 5 Hotel   |   Malia, Crete 70007, Greece   |  
Hotel amenities
Ranked #22 of 96 hotels in Malia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Notos appartments”
3 of 5 stars Reviewed September 1, 2012

We arrived at the Notos apartments hotel and someone helped us with our bags which was really nice of him. The weather was boiling hot as it was July and as soon as we got to our apartments we searched for the air conditioning as we'd been told we'd have an air conditioned apartment but there wasn't any. The fan which they'd placed in our apartment also didn't work, the heat made me become ill and I was sick, my friends kept asking the lady to replace our fan but she didn't until they asked for the third time and sat there until she gave them a new fan. Other than this everything else didn't seem too bad, the security guards were a bit dodgy so the place didn't feel too safe but the cleaning lady kept the place nice and tidy. These apartments are suitable for those who are going to spend their holiday partying.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
romania
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2012

We stayed at Notos in August ,a group of 11 people for a week and it was great!
The rooms are rather simple ,a little different from the site,but still good conditions.The pool has a great view,it is pretty big and it's not crowded.You can always find a sunbed available.The water was clean.The area is quiet and it not too far from the beach road but not too close...just fine:).And Sula,the owner is great ! She makes great food(try the Notos burger !) and she brings you everything you want(for example we once wanted a shisha and she brought it ..i don't know where from).If I return to Malia I wouldn't stay elsewhere !

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Croydon, United Kingdom
1 review
3 of 5 stars Reviewed August 13, 2012

We were three girls staying at Notos from July 3rd to July 9th, booked on low cost holidays..we arrived at the hotel at around 5am to be greeted by a so-called "security guard" named Chris (nothing more than a teenage boy). We waited around for ages whilst he chased drunk people around the hotel. At this point we didn't mind much as we were impressed by the massive pool and the hotel looked amazing... but then we were carted round......to the old block. We booked as a 4 however one person was unable to come but nonetheless the full amount was paid! We were then told that the 4 bed apartment was unable and we would be staying in a 3 bed. We entered our room to find that it resembled none of the pictures and was VERY basic. However saying that, we couldn't fault the cleanliness. When we booked the holiday we were told that air conditioning was definitely available. However this definitely isn't the case in the old block. We were told to sleep in the 3 bed room until the morning where we could speak to the manager. So morning came and the manager was so so intimidating and said she could move us after THREE days and Chris the idiot had told her we arrived making noise, rolling our suitcases around?! So we decided to get onto low cost holidays and ask for a solution and this only made things worse as she then came to shout at us for "calling the office" on her. Other than this, the pool is really nice with loads of sun loungers. The beach was also falsely advertised as being a 5 minute walk however if you don't have a quad, getting around is really difficult as the beach is a 20 minute walk away and the strip about 15. There are good surrounding restaurants and supermarkets within a 2 minute walk though. The cleaner came daily and one thing we couldn't fault notos on was the cleanliness and we received towels daily. Although we didn't have a great experience with management, Malia was an AMAZING holiday, the old block turned out to be the lively block, but definitely try to stay somewhere closer to the strip, without an 18 year old boy acting as security.

Room Tip: If you do stay at Notos, make sure you are secured a room in the new block.
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  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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manchester
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 10, 2012

I stayed in the Notos for a week end of July and all I can say was it was an amazing holiday...met some great friends that we are staying in touch with. There is 2 blocks to the hotel and we got the new block as we requested it, The room was great/clean/spacious towels were changed and sheets most days. One problem we found with us being 4 girls there was only one big mirror but we coped. We got our air con which was 50euro but between the 4 of us that was fine for the week. Our safe was broken but its normally 15euro for the week.

The pool was lovely and the bar area was great, people said the food was pricey but it was so nice that it was worth the money, plus there is plenty of places down the road that was cheaper. The security guy Chris was hilarious to he made us laugh so much, he guarded our room at night though so no boys could come in...still let guys that stayed at our hotel in our room though so it was fine.

One thing I will say is if you get the old block you will be very disappointed as we had to pay for a room on our last day cause our flight wasn't till 11pm. It was pretty grim the shower room flooded the bathroom, hardly any plugs, no air con, just so bad as the new block was lovely.

The hotel was just full of young people which was absolutely perfect for us as it was a mental party holiday for us. We made some amazing friends.

I read reviews on here about the hill on the walk back from the strip and its not bad at all the walk back is pretty good.

Overall id say this was one of my best holidays and if you get the new block you'll have an amazing time... I would defiantly go back there so sad to be home.

Room Tip: ask for the new block or you will be disappointed
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 6, 2012

Stayed 17th-26th July

Good points:
•maids we thought were pleasant- they cleaned around us when we were asleep & unable to answer the door
•lady manager was always smiley & attentive & when we asked her for more hangers & a fan rather than paying for aircon our needs were met!
•bar food always available 9am-10pm (all day full english)
•only paid for 1 room but were given 2
•dont know why everyone on here is saying asked to be put in new block, old block was the party block when we were there!
•always enough sunbeds- prob go as far to say enough for 2 per person!
•2 computers - €1 euro for 15mins

Bad points
•true about the pool its vile- in 9days not once did we see it being cleaned
•Lies about Chris (night supervisor) being helpful!!! On arrival we asked to buy a drink (flights of 4 hours & sudden 30degree difference in weather tends to make you thirsty from time to time) & it was like we'd asked him to give blood! "now?" he asked & rolled his eyes! Another night he knocked on our room & was about to walk in before me answering it & demanded to know who'd damaged a nearby bush! Was ALWAYS coming to rooms & telling you to be quiet.. So just a general tool
•never caught the daytime barmans name but he couldnt understand a word of english! (tried to charge me €30 for a breakfast! we came to the conclusion or debate he was adamant I asked for 4 breakfasts!)
•if i were to go to Malia again i wouldnt chose this hotel.. The walk from the strip is ridiculous & a pain! 15mins to strip, half an hour to beach- 10€ per person for sun lounger on bikini beach + free watered down cocktail
•lastly, whoever put the rules in place to employ mini greek hitlers i dont know coz after 2 nights of DEMANDING you were not allowed to sit, drink or play music on your balcony.. Suddenly they must have realised the job was not worth the hassle of all us .. "young'uns" arguing back for at least 20mins :)

Recommendation: try to get yourself to Star beach.. Waterslides, foam party & booze & sometimes concerts!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 1, 2012

Where to start, there were 6 of us and we stayed for 10 nights. The first person we met was chris, who works the night shift and was the friendliest person there. Having arrived i pondered and what i really paid for, there were was a millipede above my friend's bed hanging on the wall, dirty sheets no air con and a broken toilet. The pool definitely looked unsafe with condoms and who knows what other stuff was in there. Also, on our first day the manager tried to charge us for playing table tennis for some reason. Seeing as we had no shower curtain the bathroom was very small and the floor got wet very easily so we had to use a towel to clean it which obviously go dirty and the manager again had a moan at us for this. Furthermore, in the morning on the kitchen counter we found ants crawling all over the dishes and fruit we had. The journey to the strip and beach was quite a trek as well. Overall this is one of the worst hotels ive ever been to and i feel quite generous giving it one star. Do not go to this hotel, take that as a warning not advice, you will not have a good time here.

Room Tip: not 202 or 203
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  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watford uk
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 30, 2012

After booking socrates and being sent to this hotel , i did not find this a nice place to be . The staff were very rude and blunt , one asked me to ' give a good review' , i don't think so love . Along with 11 ,eighteen year old boys we stayed here for 9 nights . As boys we did not really care about the hotel massively , as long as it was clean and had a nice pool . The very rude cleaner did not come every day , and when she did , she did not change the sheets , instead just made the bed . i slept with sheets that were blood stained from a friends nose bleed for 8 nights. The showers were poor , one minute absolutely boiling and the next freezing cold , all 4 of the rooms we had shared the same problem . The pool was disgustingly filthy , one day a friend found a smashed egg at the bottom of the pool , and the water was merky and had lumps of hair floating around. I would not advise booking here as a large group as we were told to be quiet on numerous times even though we were only playing quiet music. It is in an awful location in regards to the strip , in which a 20 minute uphill walk is required on the way home . This led to friends paying 120 euros for quad bikes to get around much more efficiently. The beach is also a 20 minute walk away , if not longer . I would advise anyone thinking of staying here not to , instead find somewhere nearer the strip and somewhere with a clean pool

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Notos Hotel & Suites

Address: Malia, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Swimming Pool
Hotel Style:
#8 Luxury Hotel in Malia
Hotel Class:4 star — Notos Hotel & Suites 4*
Reservation Options:
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Also Known As:
Notos Hotel & Suites Malia, Crete

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