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“Relaxing” 4 of 5 stars
Review of Travel Charme Kurhaus Sellin / Insel Rugen

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Travel Charme Kurhaus Sellin / Insel Rugen
4.0 of 5 Hotel   |   Wilhelmstrasse 27, 18586 Sellin, Rugen Island, Mecklenburg-West Pomerania, Germany   |  
Hotel amenities
Ranked #3 of 20 Hotels in Sellin
long beach, california
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Relaxing”
4 of 5 stars Reviewed August 27, 2014

Wonderful hotel. We chose a room with a balcony overlooking the water, which is a must if you are there. The hotel had a lovely breakfast in the mornings, as well as an indoor pool, which we used with our 3 year old son, who enjoyed it immensely.

The hotel is very child friendly too. Not only did they set up a toddler bed for him in our suite, but they also gave him his own bath robe and slippers, which I felt was a really nice touch.

We wish we could have stayed longer!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, November 14, 2014
Google Translation
Sehr geehrter Gast,

vielen Dank für die sehr gute Bewertung und die freundlichen Worte bezüglich unseres Hauses und unseres Services - auch und gerade bei den Kindern geben wir uns immer große Mühe ihnen den Aufenthalt schön zu gestalten.

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney Australia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 25, 2013

Travel Charme Hotel, town of Sellin on the island of Rugen, Germany. I am going to use a word I've never used before in any of my many trip advisor reports...WONDERFUL.

Overlooking the Ostsee or Baltic Sea down in the Southeast corner of Rugen Island, this hotel pushes all my good feel buttons: large, well appointed rooms, great (really!) beds, excellent shower, balcony with ocean view (if you pay a premium for a seaside room...an absolute must, do it!). Not a budget hotel particularly with a sea side room but not a budget breaker either. Breakfast included and one of the best hotel breakfasts I think I've ever had...smoked salmon, 4 kinds of sausage, 7 or 8 juices, eggs, bacon, pastries and more types of bread than you can poke a stick at (although why you'd poke sticks at bread is unclear). Staff are friendly and helpful. I would think that the manager, herr Director, kleiner, as both a qualified hotel designer and a master chef who has also worked in some of the bigger hotels in the world has had much to do with the general quality of the hotel.

See Ronny at the bar for a great cocktail in the cool of the evening.

Warning one...the wind off the sea can freeze a polar bear in its tracks even in summer, be prepared! Warning two...Rugen is the biggest island in Germany and is primarily a German holiday destination; if you don't speak German, be prepared for a lot of pointing and waving a phrase book around. Enjoy!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrter Gast Peter,

vielen herzlichen Dank für das überaus große und freundliche Lob - gerade auch persönlich für mich als Hoteldirektor - darüber habe ich mich natürlich sehr gefreut

Eine wirklich sehr gute Benotung - da freut sich das ganze Team. Und zusätzlich haben Sie sich wirklich große Mühe gemacht und unser Haus & die Bereiche bzw. Begebenheiten alles sehr ausführlich beschrieben – vielen Dank!

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Top Contributor
94 reviews 94 reviews
25 hotel reviews
Reviews in 51 cities Reviews in 51 cities
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed September 8, 2012

Family historical research took us to Rugen, an area where Americans very seldom venture. This hotel is very modern and comfortable, with excellent, very clean rooms; first class breakfast; and extremely helpful, English speaking staff. It is located right on the beach, in Sellin, a charming small resort offerting a nice choice of restaurants, spa facilities, and small hotels reminiscent of Victorian Cape May, NJ. Excellent in every way.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrter Gast,

vielen herzlichen Dank für die sehr gute Benotung - auch wenn Sie im Frühstück etwas mehr Gemütlichkeit zum längeren Verweilen vermisst haben.

Der Ort Sellin bietet in der Tat weniger Veranstaltungen und Zerstreuung als Binz - der Ort ist natürlich auch mehr als doppelt so groß. Allerdings - Sellin ist dafür häufig nicht so unruhig, auch das ist natürlich im Urlaub sehr wichtig.

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 58 cities Reviews in 58 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 25, 2012

We just spend one night at the Kurhaus Sellin (room incl. breakfast). The hotel is part of a chain of hotels, many of them at the Baltic sea and is certainly prime location in Sellin, with sea view (one of the very rare hotels with direct view) directly at the beach / waterfront and at the end of the main street in this town. The main street offers restaurants, cafes, bakeries etc. The rooms are very clean, technically in good shape, mediterranean style (all in blue and yellow), and very good beds with a large variety of pillows to choose from. After arrival we were offered a welcome drink, followed by a small tour of the hotel, somebody was even coming with us to the room to explain everything. Nice service. After returning from our evening activity, we ended up at the bar, met some nice people, had few drinks + certainly enjoyed the nice service and the talks with the barman. The breakfast was not really a highlight, however ok. I would have wanted a better preparation of certain items, a bit more attentive service there and more variety of bread + better quality of many of the things offered. Strange, but the atmosphere did not make us feel of staying at breakfast for a long time, which is a bit of a shame for a "vacation hotel". For parking the hotel offers "outside" parking for 4 euros or garage for 8 euros. parking elsewhere is not to be recommended. The beach in front of the hotel is quite nice, however - there - not very long, the town itself a bit boring, BINZ offers in the city center a lot more during the day.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrte Gäste,

vielen Dank für die sehr gute Bewertung und die Hinweise nach Ihrem Besuch in unserem Haus.

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2011

Stayed here for the first time last year and fell in love with the place - quite literally as we have just had a ceremony at the wedding pier to celebrate our silver wedding. Booked a total of four rooms, all immaculately clean, great meals - the breakfast and evening meal package definately worth having but leave some space for a cocktail at the bar afterwards. Love the place, love the people, love this hotel chain. All the staff at the central reservations speak perfect English, give good advice on offers and even ring you back! Faultless.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrte Gäste,

vielen Dank für die sehr gute Bewertung nach Ihrem zweiten Besuch und in unserem Haus. Danke auch für das freundliche Lob und die netten Worte bezüglich des Services.

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halmstad, Sverige
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 4, 2011

Great location very close to Seebrücke. room very spacious and clean. Staf speeks english and many other languages. Breakfast buffé had all that you could want. The only negativ was lack of airconditioning in the room. But overall a five star hotel.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrter Gast Tottemalm,

vielen Dank für die super gute Bewertung nach Ihrem Besuch in unserem Haus - wie ein 5 Sterne Haus - das ist natürlich ein toller Vergleich. DANKE!

Ich hoffe, Sie recht bald wieder als Gäste begrüßen zu dürfen.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2011

I booked a room at this hotel for me, my husband and my daughter- or so I thought.
They rang, I was out, and they spoke to my husband to say the price was wrong - my husband speaks no German. Instead of Eur 1192 they now said it was Eur 2082. I rang to ask what happened. I asked if they would speak english as the original woman I spoke to had spoken English. This person said she spoke no English -I speak some German and they said the new price was for 3 people. I explained that I booked it for three. It seems that my daughter at 15 is an adult. But I had already told them this at the time of booking . What concerned me was not the mistake but the way they handled it. They seemed worried that I was demanding the room for Eur 1192. What I would have appreciated was an apology and an admission they had made a mistake. They seem to be concerned about proving they didn't have to give me the room for Eur 1192 as they hadn't sent me the confirming email. I was perturbed that they had no concern for the problem they caused my family with that mistake because now the room was too expensive and we had no hotel. When I tried to ask how such a mistake could be made they just talked over me. They said I could do nothing about this. I said I could write a review on Trip Advisor. Their response was to laugh and the woman continued to laugh as I spoke. Even when I talked to the the manager she just spoke loudly and continuously and wouldn't let me speak. It seems like something out of the dark ages when you laugh at foreigners, speak loudly over them and couldn't care less about the impact of a mistake. It was a really unpleasent experience to be treated like this.

Stayed July 2011, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelCharme, Manager at Travel Charme Kurhaus Sellin / Insel Rugen, responded to this review, July 23, 2014
Google Translation
Sehr geehrte Familie Dandolino,

vielen Dank für die Bewertung und die Hinweise. Da ich den gesamten Vorgang, teilweise direkt dabei stehen, gänzlich anders erinnere möchte ich mich an dieser Stelle nur nochmals für das Mißverständnis entschuldigen. Allerdings - einen Punkt möchte ich nicht so stehen lassen - über Sie hat niemand gelacht, während wir beide telefonierten hat meine Mitarbeiterin mit einem anderen Gast der von einem Ausflug zurück kam gescherzt.

Mit freundlichen Grüßen aus Sellin
Nikolaus Kleiner
Direktor & Gastgeber
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travel Charme Kurhaus Sellin / Insel Rugen

Address: Wilhelmstrasse 27, 18586 Sellin, Rugen Island, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Rugen Island > Sellin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Luxury Hotel in Sellin
#3 On the Beach Hotel in Sellin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Travel Charme Kurhaus Sellin / Insel Rugen 4*
Number of rooms: 96
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Also Known As:
Travel Charme Kurhaus Sellin / Insel Rugen Rugen Island, Germany

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