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“Awesome” 5 of 5 stars
Review of Residence le Refuge du Golf

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Residence le Refuge du Golf
4.0 of 5 Condominium   |   Lieu-dit Les Gerat, 74300 Flaine, France   |  
Hotel amenities
Ranked #4 of 10 Specialty Lodging in Flaine
Southampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Awesome”
5 of 5 stars Reviewed February 15, 2013

Lovely stay, lovely resort. Can ski straight from the hotel. Rooms comfortable and friendly staff. Especially the lady from Singapore on the reception desk - sorry cant remember her name - so friendly and hospitable. Fresh baked bread every morning. We'll be back !!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    11
    19
    8
    2
    0
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25
2
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Canterbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2012

A friend and I stayed here from 5th Jan 12 for a weeks skiing, it was my first time and i can say the apartment was very clean, very stylish and had a great view over the mountains and ski area. a free bus to the slopes was very regular (if there was enough snow on the road you could ski to the resort centre) the resort itself was excellent, fantastic ski area great for beginners like me, who soon reached intermediate level skiing within the week, with great instruction from the ISF tutors!

Highly recommended

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 2, 2012

Just spent a week here.

Didn't help that Crystal through whom we booked the apartment said we could get a bedroom with twin beds and when we got there they told us there were no bedrooms with twin beds, not Odalys' fault but it spoiled the experience a bit, and it seems silly that they don't have any rooms with twin beds.

It's situated well out of Flaine which is a purpose built monstrosity, and is a nice looking place but whilst there is a free bus service it is slightly eratic and on one occasion during our stay stopped running 20 minutes before it was supposed to, stranding us in the village.

There are no taxis in Flaine, so to get one you need it to come from elsewhere and we were told that a taxi from Flaine Village to the Refuge du Golf would cost between 50 and 80 Euros.

The Crystal brochure said that it was 2k (or maybe 2.5k) from the village which sounds perfectly walkable but it's not, I didn't find out how far it actually is but it seemed like a lot more than 2 or 2.5k. There is a free shuttle bus that operates throughout Flaine and seems to serve every hotel or apartment block EXCEPT the Refuge du Golf whom we were told had refused to sign up the scheme. You can get round this by telling the shuttle bus driver that you're staying in 81 Le Hameau which is about 50 metres from the lower entrance to the Refuge but that's hardly ideal and could get you into trouble.

The apartment was well equipped, although having the bathroom en-suite is silly if there are more than two of you as those sleeping in the living area of the apartment have to troop through the bedroom to use the bath or the shower. The bathroom was fine although two of the four lights were not working and the shower screen allowed about two pints of water onto the floor every time anyone took a shower.

The swimming pool is cheap and nasty, concrete hole with a pvc liner and if it was heated it wasn't heated very much, it was freezing. the jacuzzi was also cool and has very few jets in it, pretty pathetic really. Showers in the pool changing area take an age to run warm and have very bizarre spray heads on them which don't really cover you with water in a pleasant or acceptable way so presumably most people swim without showering.

The restaurant and bar looked OK but characterless.

Lastly just to demonstrate how mean these people are, we had to vacate our room on Saturday morning but were not leaving until 3.45pm so we had a half day's skiing prior to leaving. On the Friday evening they told use there was a lockable room in which to leave our luggae and that we could use the (cold) showers down at the Spa where there would be towels available. When we arrived back from skiing our luggage had been left in reception for all of the time we'd been skiing. We went to the Spa but it wasn't staffed and when we went upstairs to ask for towels ther gave us one hand towel and one bath towel for two adults and two children saying that we should have kept the towels from our room.

So would I go back, well maybe if they signed up for the shuttle bus and I certainly wouldn't try and sleep more than two adults sharing a double bed and perhaps two young children sharing the double pull out in the living area, but on balance it's unlikely that I'd return.

Room Tip: Go somewhere else!
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 21, 2012

Having just returned from this property, I can say that I was very impressed.
The location is in the Hameau and as high as you can get. However, there is a free ski bus that runs to the slopes every 15mins and takes approx 5-10mins. You can also ski down via a track providing you are of a good standard of skier and the track is well covered with snow.
The facilities within the apartment are excellent. We had a 3 bedroomed apt sleeping upto 8. There was a flat screen TV in living room, plus a flatscreen in all 3 bedrooms. The Kitchen was very well equipped, Oven, Microwave, Toasters, Hob, Coffee machine, Dishwasher, Huge fridge. There was a seperate toilet, and all bedrooms have their own bathroom. One with bath, shower and sink, One with shower, sink & toilet and last one with shower & sink. The latter also leads onto own balcony on front of property. A second balcony also on the front of the property. Some members of the party used the pool/hot tub and said this was plenty adequate. Each apartment comes with own ski storage close to reception and this included heated boot warmers. There is a bar and restaurant at the main reception, although we didn't use as we made the most of the apartment facilities.
There is a local shop 5 mins away, however, this is VERY expensive and would only recommend for emergencies. Down in Flaine Forum, there is a SPAR, bakery and butchers. Very well stocked and reasonably priced. You can also catch the bus back home from right outside the SPAR.
The last bus from resort is at 1830hrs from bus stop number 7. This does get very busy, so try and get an earlier one back.
There are also ski lockers at the bottom of the slopes, "Patrick's Lockers" This may be an option to make the journey in a morning alot easier and easier home if you are buying shopping. We paid 14euros pp for 6days. Quite good for convenience.
Very nice apartments, great facilities, excellent standards, would visit again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 19, 2012

As an expensive, newly built hotel, sold with the added benefits of spa, pool, sauna, fitness room etc, we had high expectations of a reasonably luxurious week in the Alps. Whilst we had a fantastic week skiing, and would use Refuge du Golf again in the absence of anything better, it is not the experience which is sold in the description.
The apartment was a reasonable size, very clean and comfortable and fabulously located with stunning views over the skiing area, nicely away from the busy and less pretty area of Flaine village. You could ski from the hotel to the main lift area, and shuttle buses were great (well, until 6.30PM). However, there were the following negatives:
- on arrival, 175 euros of extras, including 35 euros per car park space (no other close parking a/v) and 40 euros for one dog
- pool, spa, sauna, fitness room were totally oversold in the description- this is NOT a spa, pool hotel - do not be fooled. 14 euros for 30 minutes in the sauna, tiny draughty pool area, with unpleasant smells, fitness room about the size of a small bathroom with hardly any equipment
- restaurant was closed most of the week - good job we were self catering
- attention to detail lacking in apartment and generally (no benches in boot room, no coat pegs, no storage in apartment, no instructions for complicated electrical equipment)
- no ability to unload next to apartment (request for ten minutes parking refused!) so had to haul loads of luggage from underground car park through snow and ice!
- you had to go to reception to get your towels and linen and take these to your apartment and make up your own beds (mattresses ok, but quite hard) - and on leaving, strip beds, and return linens and towels.
- cleaning option was 120 euros for an 8 person smallish apartment - and to use this, you still had to clean the kitchen, toilets, etc.

Overall, expensive for what it is and had the skiing been limited due to weather, we would have been stuck as to how to fill the time, having booked this hotel for its apparent added extras, which were in fact lacking.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence le Refuge du Golf

Address: Lieu-dit Les Gerat, 74300 Flaine, France
Location: France > Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Hotel Style:
Ranked #4 of 10 Specialty Lodging in Flaine
Price Range (Based on Average Rates): $
Hotel Class:4 star — Residence le Refuge du Golf 4*
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