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“Enjoyable stay, would recommend.” 4 of 5 stars
Review of Les Villages Clubs du Soleil

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Les Villages Clubs du Soleil
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Pre de Flaine | Bâtiment Aujon, 74300 Flaine, France   |  
Hotel amenities
Ranked #1 of 6 Hotels in Flaine
Certificate of Excellence 2014
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Enjoyable stay, would recommend.”
4 of 5 stars Reviewed April 1, 2013

Our family of six stayed in this hotel for one week in March 2013. We were very happy with the hotel and would recommend it. The hotel is about 5 mins walk from the slopes. Our rooms were basic, but clean and comfortable and we enjoyed being able to watch UK TV in the evening when we were too tired to go out. The staff were friendly, but their English was limited. The food was good - there was lots of fresh food and a reasonable selection of options on the buffet. The hotel was also very child friendly. Our youngest child went to the nursery in the hotel, which was OK, but only one member of the nursery staff spoke good English.
In summary we thought the hotel was excellent value for money, particularly their ski inclusive package and if we return to Flaine we would happily stay in this hotel again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Thirsk
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2013

We have been to Flaine twice before once in a chalet and once at the Flaine apartments, both were self catering. We had never thought of going on an all inclusive ski holiday before so thought that we would give it a go.
The hotel is basic and the rooms are small with basic furnishings but comfortable enough. We arrived on resort mid morning however we were advised by reception that we couldn’t check in till 5pm and lunch was not provided on check in day only evening meal. There was an area to leave luggage safely so we were able to go for something to eat locally and get our ski equipment arranged. The ski hire shop is directly beside the hotel and even though the staff did not speak very good English everything went to plan and was of a good standard. There is free wifi in the bar area which has a nice open fire, the bar is a no cash bar, you are issued with a card at check in and this is paid at the end of your stay, the prices were very reasonable too. We didn’t go to any of the entertainment, it was aimed at the French guests. The food was good, breakfast was continental but there was plenty of it, lunch was a hot buffet there was usually two or three choices or packed lunch, evening meals are themed and were very nice and an added bonus is the free wine with lunch and diner on a help yourself basis just keep filling up your carafe . The dining room is quite small and sometimes we had to wait a few minutes to be seated but it was quite well organised and we were not kept waiting for long. We found the staff to be very nice and helpful. My husband a small accident on the slopes the staff at reception were very helpful and told us about the medical centre not far from the hotel.
There were a few leaks in the roof with buckets underneath during our stay and the hotel catered more for French guests but it didn’t affect our holiday. We would definitely return to Flaine and would be happy to stay in the Village Club again.

Room Tip: chose a room on the higher floors as they are quieter on entainment nights. Ask for a room at the f...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paignton
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 14, 2013

Stayed here for a week at the end of January 2013. We went as a group of 7...two family's with 3 children. Arrived in reception to see 7 buckets placed around the front desk to catch leaks coming from the ceiling. We had originally booked for both family's to be on the same floor. We were told by reception that one family was on the ninth floor and the other being on the second floor. As we we had pre booked the request, reception took 3 hours for both family's to be located on the same floor. ....which was the ninth floor. We went to our rooms, the balcony doors had no locks, therefore a child could quite easily open the balcony door and climb over the 4foot balcony rail. We complained to the hotel manager who could not see the safety implications of doors that could be easily opened by small children on the ninth floor. As a result after a few hours the manager agreed to remove handles of the balcony doors so they were unable to be opened. During the time in trying to resolve the above issues, the English receptionist became increasingly rude towards us, addressing our group in an arrogant and abrupt tone. We settled into our rooms which were very basic. The beds and pillows were very uncomfortable. Mould was growing around the ceiling area by the patio doors. Mould was also present around the bathroom area which didn't appear to had been cleaned on a regular basis. The best meal times were lunch, with a reasonable selection of food. Breakfast was continental, with bread and cereal. No hot food. Evening dinner was okay with a diverse selection of food. All entertainment was in French. The hotel catered mainly for the French. The hotel looked looked like a building from colditz...Gray square brick with no French appeal. Without a doubt would never stay at his hotel again.

Room Tip: Do not accept higher floors with small children, as there are no locks.
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  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 1, 2013

Stayed here for a week only and that was more than enough within the first five minutes our entire party was wound up and confused by the whole check in process. All the rooms were mixed up the wrong people were in the wrong rooms and we couldn't check in until 5 hours after arrival. Several of the staff were very rude one even threatened a membef of our group on a night out because she didnt speak french and stole a ski pass off of someone else after she broke her wrist on the first day. We hired a few boards from the hotel hire shop and wished we hadnt the staff didnt speak a word of English and the board was a budget board that hadn't been waxed in its life. Should have payed the extra bag carriage and bought my own board for the hastle hiring one caused. The food was ok, feeding time was the only bare able part of the hotel but even this was a hastle and the seating arrangements was some what agricultural.
The beds were really uncomfortable and very small and what passes as a pillow in this hotel was almost non existant. The decor was very poor and I even found a cupboard full of rubble but wasnt sure if it was an artistic addition to the wheelie bins in the corridors and the mucus on the fresh towels. One evening a ceiling tile (a stained ceiling tile) fell on some poor unsuspecting man and then we found several buckets collecting fresh rainwater in the reception area the next day.
The skiing area itself was ok but it was ruined by the general nature of the people working the lifts and the pistes and the local shops and bars.
My general impression of the hotel is that it is there for the use of french people only and that the English are not welcome or catered for, this would not even make a good budget alternative as it was not cheap. Save yourself the time and money and go to austria or Switzerland two places I have visited and cannot fault in any way.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 9, 2013

Stayed for 7 nights with family and friends over New Year.

I had previously skied in Flaine 20 years ago, and was attracted back by the all-inclusive deal and good central location, as well as the short transfer from Geneva.

The check-in was smooth, although only one of the front-desk staff spoke English, (and there was little English spoken by the rest of the staff either).

Our room was fairly basic, but had everything we needed was well heated, had a bath tub (which was appreciated to sok aching muscles) and the rooms seemed very well sound-proofed, with no noise apparent from the (occupied) adjacent rooms.

We were on a full-board tariff, and there was always a decent choice of hearty meals, although you wouldn't describe it as haute cuisine. The kids in our party are all fairly picky eaters, but they always found something they liked, even if it was sometimes only chip butties(!)

The hotel is about 300m from the main lift to the top of the mountain.

The vast majority of the guests were French speaking, and so the evening "entertainment" was all in French. What little we saw of this didn't entertain us, but it may have got someone lost in translation.

We went out most evenings after dinner to watch the either the English football or the darts the Flying Dutchman, which is the liveliest pub in the resort, and is a very welcoming environment.

We had a week of awesome snow conditions, which obviously contributed greatly to our enjoyment.

We certainly got good value for money, and would return if were planning to choose a ski hotel in the future, but we are likely to revert to our normal accommodation choice next season, which is for a catered chalet.

Room Tip: Low floors present some advantage, as the lifts are overcrowded at peak times.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Villages Clubs du Soleil

Address: Pre de Flaine | Bâtiment Aujon, 74300 Flaine, France
Location: France > Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Flaine
Number of rooms: 31

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