We have eaten at L'Entre Pots on two separate occasions some months apart. We enjoyed the lovely outside patio and, the next time we went, the fashionably austere inside. Both times we found the menu to be utterly delicious and seasonal. We have also been impressed with the range and excellence of the local wines on offer. This is why we were so surprised when on our last visit, the waiter dumped the dregs of the wine bottle into my partner's glass. This was pointed out very politely to the waiter who simply protested that this would not affect the quality of the glass of wine (not true) and backed away. No allowance was made on our bill, nor was a substitute glass of wine offered.
Lets face it, anyone can make a mistake but the sign of good quality and true service is the manner the complaint is dealt with, and in this case the complaint was simply ignored - a real shame. There are many good restaurants in this area of Languedoc and we will enjoy many of them but we will not come back to this one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.