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“Average” 3 of 5 stars
Review of Columbia Beach Resort Pissouri

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Columbia Beach Resort Pissouri
5.0 of 5 Hotel   |   Pissouri Bay | PO Box 54042, Pissouri 3779, Cyprus   |  
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Ranked #2 of 4 Hotels in Pissouri
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Average”
3 of 5 stars Reviewed October 6, 2013

Not quite the five star experience as advertised. The hotel grounds are good but the beach area is nothing to get excited about. The pool area is nice but noisy.

Breakfast typical self service with plenty of choice, but table seating is not organised very well when you arrive, and the service a bit slow for eggs.

Room service is good , however the restocking of complimentary water was missed, this we raised to reception & we were advised this was due to our do not disturb sign, however from 11.30am each day we went out and placed the make up room sign on the door .. The most annoying thing was the attitude of the mini bar staff and reception, they make you feel it's your fault !
There is a Nespresso machine in the room, your first capsule is complimentary, but I found we had been charged when checking out! The charge was removed, but not without being made feel we were being dishonest " are you sure as normally they are very good" this left me with a poor impression to what should have been a more pleasant departure, as following this incident we were not even asked if we had enjoyed our stay, so beware !

My overall impression is a nice hotel, some poor customer service experienced , leaving me not as likely to return now and prompting this poor review.

Room Tip: Request a room over the pool area, wedding music loud on Sat evenings
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, October 25, 2013
Thank you for staying with us. We have taken your comments into account and are saddened that these instances caused you to leave us on a bad note.
Kindly be informed we have addressed your points with the relevant members of staff.
Our warmest regards from Pissouri Bay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2013

We wanted a relaxing, luxury sanctuary and the Columbia Beach Resort certainly delivered. The pool was awesome. All of the staff were professional and friendly. The food was excellent both at breakfast and in the Apollo Restaurant.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, October 21, 2013
Many thanks for your great review! We hope to welcome you back again soon
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Warminster, United Kingdom
1 review
5 of 5 stars Reviewed September 29, 2013

My daughter was married last Monday. This is to say that the arrangements were superb and we were delighted with everything. This included the ceremony, reception, dinner and disco later in the evening. We had 55 guests and they were absolutely amazed by, not only the stunning setting, but also the outstanding organisation. The arrangements made by Evros Arakapiotis and his staff were faultness. The staff on the evening were superb and could not have been more helpful. It was a wonderful evening.

The accommodation provided for my daughter and son-in-law over the next 5 nights, which included the 4 star hotel, was also outstanding and we are most grateful.

Simon Barnetson

Room Tip: Sea view preferred and this is what my daughter got.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, October 21, 2013
Thank your for your kind comments, Evros and the team all send their best regards! Our warmest regards to the bride and groom.
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poole
Top Contributor
106 reviews 106 reviews
10 hotel reviews
Reviews in 38 cities Reviews in 38 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 24, 2013

Visited this hotel or the land of Fernando as Paddy Mguinness calls it on his dating show.Absolutely stunning hotel and fantastic location,on it's own at the bottom of a hill in a secluded cove.The interior is every bit 6 starplus a visit is a must the swimming pool is more like a small lake!Out of this world.

Room Tip: pool view low floor.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, October 21, 2013
Thank you for your review.You'll be happy to hear that we had the Take Me Out team stay with us in the past. We hope to see you again soon!
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Lakeland, Tennessee
1 review
5 of 5 stars Reviewed September 21, 2013

We recently visited this past June 2013 with some our dear Turkish friends. From the moment I arrived at the resort I was in complete awe of the Beauty that this placed possessed. We got a room that viewed over the Bay, it was perfect! The suites are well equipped. The resort, itself, is very peaceful, it's definitely a place where one can self-reflect.This place is completely flawless, the staff is extremely friendly. The facilities are immaculate, really couldn't have asked for a better experience!! We will definitely be revisiting in 2014!

Room Tip: The Bay View is amazing and very relaxing after a long day of shopping!!
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, October 21, 2013
Many thanks for staying with us and for your kind comments, we hope to welcome you back again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaconsfield, UK
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 15, 2013

Just returned from another visit to this excellent hotel.

The weather in September is sublime, and the hotel relatively quiet, after school children and their parents have returned home for the start of their new school term.

The large staff complement do a great job in keeping the resort very clean, and the star attraction is the wonderful infinity pool.

The resort could be even better if:
- the menu in the Apollo restaurant was revamped - it is tired and lacks imagination - and reminds one of a trip back in time over at least a decade. We have commented on this several times before, and have been reassured that the menu was reviewed and changed from 12 months ago - only marginally as far as we could tell! Why not introduce a rotating dish of the day, and give the menu some originality?
- senior waiters in the Apollo restaurant were more interested and interactive with guests - they look bored and displeased!
- a variety of live music was performed in the Apollo restaurant - the 2 musicians who play and sing are good, but there can be no excuse for using them virtually every night! Use some imagination, please! - your guests might appreciate it!
- the half board allowance (charged at 34€ per person per day; best hotel rate for summer 2013) was realistically deducted from the bill in the Bacchus restaurant - a half board allowance only results in a 17€ deduction per person - what happened to the other 17€? We have mentioned this on previous visits, but have never had an adequate explanation - its just hotel policy!! - nice one! In contrast, a half board allowance in the Apollo restaurant covers any food, irrespective of price!
- the resort and/or the local/regional authorities undertake major works to reinstate a beach - over the past 2 years, the beach front has been virtually washed away and, despite temporary measures by the hotel to shore up the residual beach - only c. 3 to 4 metres in depth now - it is very disappointing to find that the beach (largely comprised of stones) is virtually non existent along the hotel boundary. The situation is better at the adjoining sister hotel, but major works are urgently needed, otherwise there will be no beach left, and the hotel will have to reprint its brochure!!

A visit to the hotel's Bacchus restaurant is a must - great ambience under the balmy summer skies, lots of imaginative cuisine, superb service and good live music - albeit the same performer each night. The menu in the Bacchus has been substantially extended since last September and prices have generally been revised downwards to more realistic levels. It is superb - you will enjoy it!!

As you can tell, the hotel is very good, but could be even better with a few changes. Thoroughly recommended, even if our minor gripes are not addressed! If they are addressed, we would give the hotel an unambiguous 5 star rating, instead of a 4 star rating.

We will return next year!!

Room Tip: Keep away from rooms close to the Bacchus and Apollo restaurants - due to noise from musicians - unl...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, General Manager at Columbia Beach Resort Pissouri, responded to this review, September 19, 2013
Many thanks for staying with us and for taking the time to write us a review! We have duly noted your constructive comments and would like to clarify that the half board allowance of €34 per person applies only for dinner at the Apollo Taverna and not for Dine Around. The dine around option is available for €54 and guests can choose to eat in the Apollo Taverna or at Bacchus Italian Gourmet Restaurant. However, instead of charging Half Board guests the full price of a meal at Bacchus Italian Gourmet Restaurant we deduct the difference from the bill instead.
We hope to welcome you back to Pissouri Bay again!
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Berkshire
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 14, 2013

Just come back from this hotel, had a very relaxing time. Have no complaints at all. The staff are very helpful and very friendly. The suites are well equipped, all with balconies. The swimming pool is perfect with plenty of sun loungers. There is also a lovely garden area with loungers and a small beach. Would not hesitate in coming back. .Middle of September the weather is still very hot. Forgot to mention the breakfast is excellent, even champagne!

Room Tip: A pool view or sea view
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBH-RManagement, Manager at Columbia Beach Resort Pissouri, responded to this review, September 19, 2013
Thank you for your glowing comments and we hope to welcome you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Columbia Beach Resort Pissouri

Address: Pissouri Bay | PO Box 54042, Pissouri 3779, Cyprus
Phone Number:
Location: Cyprus > Limassol District > Pissouri
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Pissouri
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Columbia Beach Resort Pissouri 5*
Number of rooms: 95
Official Description (provided by the hotel):
A 5* Award winning Spa Resort on the south west coast of Cyprus, on the Bay of Pissouri. The architecture is derived from Cypriot roots of culture and tradition. The craftsmen used are all local and brought with them skills handed over through their generations. The Hotels merge harmoniously with the environment, like a chameleon, due to the local stone and wood used. The roofs are typical of the region. These "Reflections" are strongly felt in the interior warmth of the rooms and suites. Hebe Spa lies at the heart of the Resort with the 80m lagoon pool flowing right into it; Elemis is the main Spa range offered along with 5 treatment rooms, sauna, plunge pool, Jacuzzi, squash & tennis courts along with an aerobics hall and full activity program.Restaurants offer creative Mediterranean cuisines and Italian Gourmet, with fresh fish from the adjacent west waters. ... more   less 
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Also Known As:
Columbia Beach Resort Pissouri Hotel Pissouri
Columbia Beach Pissouri
Columbia Beach Resort Pissouri Cyprus

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