Biggest pro for this hotel is the location itself - it is right next to the Haridwar main bus stand and opposite to the railway station. It is very convenient for people who have to take early morning or late night trains ( like me ).
I stayed in this hotel on our way to Badrinath ( yes, we were the few lucky people who had the Badrinath yatra just before the havoc in June 2013 ). The reception staff is very friendly and put us in the AC room. I had booked a Deluxe room based on the availability on GMVN website for 1 night and 1 more night for the AC room.
I was impressed with the service provided by the staff in particular Rakesh, who used to serve with a smile on his face. I even left a piece of luggage at the hotel when we traveled to Badrinath and it was secured until we returned. We also arrived a day early and we were accommodated as a room was available.
The food is average and mediocre - taste is not bad ! We ordered room service on 2 occasions and the food turned up on time and was hot....don't expect varieties and continental cuisines.
Overall, I had a good stay at this hotel and would recommend to travelers going to Haridwar. The rooms are average but clean - insist on daily cleaning if you are staying for a longer period of time.