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“highly deceiving” 1 of 5 stars
Review of Cristal Resort

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Cristal Resort
P.O. Box 3917, Paje, Tanzania   |  
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Hotel amenities
Offers & Announcements
20% off room rate
Ranked #7 of 7 Hotels in Paje
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“highly deceiving”
1 of 5 stars Reviewed August 1, 2012

Not worth the money, ugly and dirty. Management is not accomodating and the lovely beach is jampacked with kitesurfers. Down the beach aways, there is a better hotel/bungalow, cleaner and nicer. We were told that the bungalows had been upgraded, and that the bug infested rock inside the cabin was a decoration, when it was obvious it was just poorly consructed.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    54
    76
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    25
    28
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Cologne, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2012

The Cristal Resort has got a nice beach and the overall setting is beautiful. I stayed in two different ECO lodges during my week there. ECO lodge no. 8 (very nice sea view) was ok for the low season price of USD 40 (single, B&B) but I don't think it is good value for money in the high season. The other lodge was a bit run down and I would have not wanted to stay there for another night. I strongly recommend to check out the lodge you are given before moving in. The main problem though and the reason why I would not recommend the Cristal Resort was the food. It was well below average and definitely not worth the money. Maybe I just picked a bad week with the regular chef being on leave but it was really rather disappointing.

  • Stayed April 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kigali
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2012

My husband and I stayed 5 nights at Cristal Resort and enjoyed it very much. We enjoyed the long walks on the beach, and the swims in the sea and the swimming pool. The Beach Rooms with AC are really nice, and very pleasant to rest after a walk in the heath. We had Half Board (HB), which we would really recommend, and especially loved the 3 course dinners. If you are looking for a place where you can rest, relax, recreate and reflect Cristal Resort is the place to be!

Room Tip: We live in Africa, so enjoyed the luxury of AC and warm showers in the Beach Rooms. If you come from...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 13, 2012

Zanzibar was great there was a few things you may be interested to know.

First 2 days no water or electricity then it became an intermittent problem but we survived.

Personally i loved the stretch of beach and the tours.

We wouldnt recommend the "cristal resort" this was due to water issues and ellectricity plus the fact the the advertised the sea food platter every day and we tried ordering it 4 nights in a row and they never had it available. Was always missing Crab and lobster. they made no effort to get these to items.

Coctails were served in beer glassed and I needed to tell the staff which glass to put red and white wine...

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 24, 2011

We have just returned from a 12 night stay at the Cristal.
We stayed in one of the Eco bungalows which are situated right on the beach and definitely made the right decision as opposed to the deluxe.
The place has a very casual, pole-pole (slowly-slowly) atmosphere.
The staff were very friendly & accommodating.
Paje beach which the resort is situated on is beautiful and goes on for miles, so ideal for long walks and stumbling on village life & the beautiful Masai's who sell there wares along the beach. Be sure to buy from them and support these natives of Tanzania.
If you are looking for a glitzy resort with non-stop entertainment this is not the place for you.
If you want peace and quiet in a comfortable and idyllic environment and to experience the real Zanzibar this will be the perfect place.
We recommend going out on the wooden boats to the reef for snorkelling, this also helps support the locals.
A highly recommended retreat that is quiet and simple.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 12, 2011

We stayed there our last night in Zanzibar. The breakfast was terrible! It is standard for the hotels in the area to offer a free breakfast. We paid $80 for one night here, so expected a really good breakfast. Nope. It was a "buffet." When we got there at 9:00, they had a sad bowl of fruit, a couple bananas, some bread for toasting and jam and butter. No glasses for watered-down juice. They will bring you coffee, but I had to ask twice for milk for my coffee. You can ask for eggs or pancakes from the kitchen. However, the pancakes came out cold with no sauce. The eggs were scrambled and hot, but tasteless. No seasoning whatsoever.

The dining room staff is unfriendly, unhelpful, and cannot be bothered. They seemed miserable working here.

When we checked into our room, we had no hot water. Apparently, they forgot to turn on the water heater when we checked in but did quickly take care of that when we complained.

I would definitely recommend staying elsewhere, however.

Room Tip: Make sure you tell them to turn on the hot water heater for your room upon check-in.
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  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, España
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 28, 2011

Just a black spot on my holidays in Zanzibar, it looked nice on their webpage but all pictures looked from a long time ago... Rooms without glass on windows, bad maintenance of rooms and installations.
I´m backpacking really often and I was really disapointed with this place, It was really expensive in the area compared with better quallity places.
Really basic breackfast and you´ll have to pay an extra if you want some bacon, corn flakes, sausages or yougourt.
Gardens and beach area with really poor maintenance compared with some places in the same area.

Room Tip: There´s only one "DE LUXE" shack with glass in the windows and air conditioning, avoid all...
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  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cristal Resort

Address: P.O. Box 3917, Paje, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Paje
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 7 Hotels in Paje
Price Range (Based on Average Rates): $
Number of rooms: 32
Reservation Options:
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Also Known As:
Cristal Resort Ltd Hotel Zanzibar
Cristal Hotel Zanzibar
Cristal Hotel Ltd
Cristal Resort Zanzibar/Paje

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