We stayed in The Palms in Zanzibar for 8 nights from 7th June until 15th June 2013 for our honeymoon. It was the most memorable holiday experience we have ever had! From the moment we arrived to the moment we left we were treated like a king and queen. Nothing was overlooked, the attention to detail was incredible.
Siriac, the manager, greeted us on arrival, gave us a freshly made cocktail and gave us an overview of the resort and what to expect. I have to say every hotel should have a manager like Siriac in their business – my wife coined it best by saying ‘they should send hotel managers from around the world here so that Siriac can show them how it is supposed to done’. Siriac has this strange knack of being everywhere but was never intrusive. He is friendly and has a great way with dealing with his guests. We have never ever experienced this level of service anywhere else (and we have travelled extensively)!
Siriac’s impeccable level of service was reflected in every single staff member we met. The wait staff were unfailingly friendly, helpful and made you feel as if you were home.
The place itself is the stuff of dreams – there are only 6 villas all of which are within 15 metres from the pristine beach. We were only supposed to be staying in the Palms for 3 nights and were then meant to move to Baraza (sister resort next door) for the remaining 5 nights but in short we simply couldn’t move from The Palms because it was just at a completely different level to anywhere else. The place is so small that it felt like home and we got to know each staff member really well. Luckily we were able to rearrange and stay on there for the full 8 nights – best decision we ever made!
The FOOD is unbelievable - it is as close to Michelin star quality that you can get (and we’ve eaten in many Michelin restaurants). The chef, William clearly has a talent which he has developed over many years. The seafood was the best we have ever eaten; it was freshly caught each day from fishermen operating just a couple hundred metres down the beach. We ate fresh lobster at some point every day – it was simply delicious. We looked forward to every meal as it was always exciting, inventive and unforgettable. Chef William also put on a cooking demonstration one lunch time which was really interesting. He is so friendly and, when I said I was a keen cook and jokingly said I’d love some of his recipes, he obliged! At dinner that night, Siriac handed us some printed off recipes for one or two of our favourite sauces and dishes.
Each evening beautiful complimentary sun-downers were delivered to our villa – a different tropical cocktail and accompanying appetizer each day. This, we decided, was a life we could get used to! Even now, a couple of months later, we often turn to one another in the evening and say ‘I wonder what tonight’s sun-downer will be!’ Ah, the memory of it!
Our villa (Cinnamon) was beautiful, everything that you could need and more – plunge pool, bar, complementary bubbly on arrival, double bathroom and so on. One of the best aspects of our stay was the fact that each villa had a dedicated beach-hut with double-bed (perfect if you wanted a break from the sun) and sun loungers – all within 10 metres of the beach and with no buildings to block the incredible view. No more getting up early to put your beach towels in order to claim the sun loungers for the day!
Every morning after we went to lie down on our sun loungers, within a few minutes, as if by magic, a member of staff would appear with ice cold bottles of water and cool face towels…a little while later, we would be offered freshly made fruit juice (such as fresh coconut juice served right from the shell!)
I know this review is far too long, but even this fails to capture how incredible our time at The Palms was. We’ve stayed in many 4 or 5 star hotels, but The Palms was a place like no other. We hope we will return some day for an anniversary trip – thank you again to Siriac and all his team who made our honeymoon the experience of a lifetime. We will never forget our chats with you or your kindness.
All the villas are good.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.