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“Wonderful honeymoon destination” 5 of 5 stars
Review of The Palms

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The Palms
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5.0 of 5 Resort   |   Bwejuu, Tanzania   |  
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Honeymooners' Offer
Ranked #3 of 12 Hotels in Bwejuu
Denver, Colorado
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Wonderful honeymoon destination”
5 of 5 stars Reviewed August 22, 2012

We stayed at the Palms for 4 nights after a safari. It was such a wonderful place to unwind and relax. It is nice to be secluded, but there was access to Breezes, which we used for the gym and beach equipment. The staff was wonderful, and looked after us, even though November was the offseason. The food was great too - we especially enjoyed the lunch choices.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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102 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2012

Booked 3 nights at the hotel at the end of a safari trip to Kenya. The villas are nicely decorated and spacious, bathroom quite sizable. Friendly staff trying their best to accommodate you with personalized service. Good meals inclusive of stay. Certainly has an exclusive feel to the resort being only 6 villas in total. Insects and mosquitos are everywhere, even found a few ants in the bread basket at breakfast. Poor quality TV in the villas, could barely hear the volume due to the continuous static - first time I see a TV brand called "Mango." Landscape is nice but not to the standard of a luxury resort. An overall average experience for an above-average price (paid €860 a night). At this price bracket, would rather stay at the Four Seasons Resort in the Maldives or Seychelles and have a truly luxurious holiday.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Park, Illinois
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2012

What can I say...The Palms exceeded our expectations beyond belief! This was truly an exceptional holiday with my husband and my mother. With my Mother living in Tanzania, Zanzibar was the perfect location for a relaxing holiday together. The Palms provided us the space, comfort and ambiance to relax in an exquisite setting. From the moment we arrived we were greeted with warmth and kindness. Our every need was catered to! There are no words to describe the level of service we received. The entire staff at The Palms is amazing...professional, incredibly well-trained down to every detail and very pleasant. We enjoyed engaging in conversation with the staff (thanks to my Mother's Kiswahili skills) on numerous occassions. We so enjoyed "sun downers" every evening while choosing the main on the menu. The food was prepared with care and creativity using local ingredients...we tasted fresh fish regularly right from the pier. Our villa was incredible and provided ample space for a couple and a single. The decor was so comfortable and choosen with care. The amentities for each villa were choosen with care. A special gift of a "kanga" was on our bed. We loved the day bed on the porch for those morning naps in the sunshine and the pluge pool added a nice touch for those hot afternoons in the sun. The pool is lovely (where we had lunch everyday) and super warm, just the right temperature for me. And we LOVED our "bandas", Frangipani, overlooking the Indian Ocean. The Plantation House where we dined for breakfast and dinner was always decorated with care with the tables arranged differently each evening and morning. The evening entertainment was delightful with a flare of the many cultures of Zanzibar. We enjoyed a drink at the Spice Bar on several occassions. My husband used the fitness center at Breezes, the resort next door, but it was just average. My husband and mother also booked spa treatments at the spa at The Palms and enjoyed their experience immensely. We truly just relaxed on this holiday, although we did take a day tour to Stone Town and a spice farm, but The Palms was the perfect place for us. I can definitely see us returning...to a hotel of this standard, comfort and intimacy...the size is perfect! Thanks a million to the wonderful staff for making this a holiday of a lifetime!

Room Tip: There are only 6 villas...they are all brilliant!!
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedburgh, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 24, 2012

The Palms consists of six well appointed bungalows each with it's own banda on the edge of the beach. As such it is very exclusive and the ideal place to wind down after a safari. It is an hours drive from Zanzibar airport. The staff, particularly Esiriak and Robert, were particularly attentive. The food is fusion cuisine and in the four days of our stay was a gastronomic delight - portions suitable for older visitors which was much appreciated. There was local music on two of the four evenings. Sundowner cocktails were fascinating and more than delicious. There is a complex next door (The Breezes) where there is a shop and a facility to arrange outdoor activities. There is also the possibility to organise trips to other parts of the island such as Stonetown and a Spice Farm. This was a return visit and everything was as good as before if not better.

Room Tip: There are six bungalows and all are excellent and private
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Top Contributor
102 reviews 102 reviews
67 hotel reviews
Reviews in 54 cities Reviews in 54 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed January 29, 2012

We spent six nights here in january. It all looks fantastic, with six large chalets semi-circled round the pool and bar which meant only the 6th room - cinnamon - had direct access to the beach. We were next in jasmine and were badly attcked by mosquitoes, outside and inside the room and even inside the mosquito net. Although the net looked fantatsic it took us two nights to wrok out that it did not touch the floor in a couple of places. The windows and doors were not mosquito proof and any lights soon attracted them despite the ac. Food was high quality, plentiful and well served but very littel choice. Only one starter and one sweet with choice of two or three main courses at lunch and dinner. The dinner main course had to be chosen several hours beforehand. Breakfast was also a la carte with fresh fruit starter, choice of two juices, mesuli or cornflakes, milk or plain yoghurt, bread and pastries, eggs bacon etc. No wine list - choice was red, rose or white. The square central pool had some loungers but no sunshades or shower. Plunge pool outside our room was always in the shade and hence always too cold to relax in. Nowhere to shower or wash sand off feet before entering room. Furniture looked antique but was all available to buy in the next door hotel shop. Lovely TV & Video but difficult to see from the bed; plus phone and free wifi. Plumbing looked great but none of the plugs worked properly and the bidet had nowhere for soap or towels. all in all it reminded me of a film set, everything superficial.

Room Tip: Try Cinnamon if you want beach access
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  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail, CO
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2012

We stayed in The Palms for three nights. It is a wonderful, luxurious hotel with every amenity imaginable. This hotel was recommended to us by Simon Gluckman of Intrepid Expeditions.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 23, 2012

We stayed at the Palms for the last weeek on our Honeymoon. We could not have been looked after better. Judging by some previous reviews they clearly have changed the manager as we were warmly greeted by managers Udd from Switzerland (hope correct sp.) and Siriak. They were both charming, friendly, helpful and efficient throughout.
The rest of the staff were equally lovely, and could not do enough. They were always super cheerful. We were also pleased to be able to meet the owners one evening, who now have several places to take care of, but took the time to organise a cocktail party while we were there.
We had a few evenings of entertainment provided, some of it great. Plus they also provided a few other surprise treats along the way too, which I will leave you to discover.
the beach was really stunning and we made full use of the watersports centre next door. The sea however is very tidal, so on our visit the tide was way out till about 430, so swimming in the sea was impossible. It did provide a good walk out to the reef though across the rock pools.
The villas were spotlessly clean and designed in a local style with carved wooden mirrors etc. I believe most of it was locally sourced as indeed are most of the staff. They were also extremely spacious, and comfortable.
And the Thai massage lady gives a fabulous massage incidentally!
We had two gripes while there. The mosquitos were really bad as we were post rainy season (not always so bad) and it was a constant battle. Some mozzy coils placed around the communal areas would have been helpful at this time. Though the management did provide us with one for our room, so as I say, were always happy to help, and probably if I had really complained would have been done in the common parts too.
The other gripe, was the food. On the plus side it was plentiful. Almost too much so with 5 courses at lunch too (though can always ask for less obviously). And also they really made a huge effort in terms of presentation, offering diverse and varied choices each day, and were clearly trying very hard. But sadly the actual cooking wasnt brilliant, and especially considering the prices and the global competition at this price point. I guess the worst error was overcooking, especially the fish. King prawns and lobster cooked till they were hard to get off the shells and sea bass till it had the texture of pork. We didnt actually complain as it was nearly every meal, so would have been a tiresome week if we did, and with 5 courses we really didnt starve. But it was the one weak flank in an otherwise perfect holiday, and why I didnt go for 5 stars. And occasionaly a course would shine through. As I say, its more when looking at the price point and the quality you would expect. Maybe if they made things a bit more simpler, and not try so hard, they would have more success here.
Overall this was a fabulous stay, and I dont think we have ever been treated so well, right through from the owners to the waiting staff.
And 2 of the couples we met there were on their 4-5th visit which speaks volumes. If they sort the kitchen out, this place would be a knock out.

Room Tip: Hibiscus was great, think they are all similar though.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms

Address: Bwejuu, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Bwejuu
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Bwejuu
#3 On the Beach Hotel in Bwejuu
#3 Luxury Hotel in Bwejuu
#3 Spa Hotel in Bwejuu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palms 5*
Number of rooms: 6
Official Description (provided by the hotel):
Located on the peaceful south eastern coast of the island, lying on an untouched award-winning beach, "The Palms" is the ultimate getaway retreat providing a stunning recluse for the discerning traveler. It is a sanctuary for those in search of tranquility ... a place to stimulate the senses and to experience the very best of the magical island of Zanzibar. The six private villas are beautifully designed creating an atmosphere of relaxed, understated elegance. ... more   less 
Also Known As:
The Palms Hotel Bwejuu
Palms Hotel Bwejuu
Palms Resort All Inclusive Bwejuu
The Palms Zanzibar/Bwejuu

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