There's no much more to add to what has been said in previous comments.
A great hotel, great location, great service, fabulous people.
It's only fair to recognize the work of several members of the staff (I think it's a first time in my comments I do this) Swimming pool bar: Regina, Veronika, Mosses. Gabi Beach and restaurant: Betty, Suleiman, MD. Room cleaning: Evelyn. Restaurant Vyiine. Swimming pool: I can't remember how to spell his name but sounds something like Sidaly (sorry I just coudn't read the badge properly).
I also have to mention Cesar, from the hotel senior management, a very customer focused and solutions driven professional.
Things to know:
- If you are in a all inclusive program, you'll have to pay your last lunch (checkout at 12.00), I think they should rethink this policy.
- From what was told to us at our arrival, we were there in their low season (end of April). That means some restaurants may be closed. While we understand this fact, we were never warned about it.