I can only rate this hotel with three stars because other than the restaurant staff, they fall short. We found ourselves having to ask for simple things like water in the room. Our request for a wake up call was not fulfilled. I tried to make a call to town from the room and the receptionist told it was too much bother for her to give an outside line. We had to ask for minibar things that just should have been there, like coffee.
It is on beautiful grounds which are meticulously maintained.
The food is not five star quality, not been close.