We were staggered at how beautiful the setting for this hotel is. Palm trees, fantastic colours in the sea... really beautiful. We were in one of the "Deluxe" rooms in the 100 block. The room was adequate though the patio chairs were not designed for comfort.
The buffet was was good, lots of variety and generally, the staff were friendly and attentive. However, on a couple of occasions, all the waiting staff just disappeared and you could not get empty plates cleared or tea/coffee.
What was frustrating, and let the hotel down, was the housekeeping in the rooms. Every day, there was something that had not been replaced and, to start with, trying to get some laundry done was like pulling teeth! In fairness to the hotel, speaking to other guests, we found that they had no such issues and it may be that we just had a poor room attendant. And it was Ramadan.
There was supposed to be wifi in the room but the signal was so weak, it was worse than usless
Would we go back? Probably not. Would we recommend it? With the above caveats.
- Official Description (provided by the hotel):
- Set within exotic tropical gardens and water features inviting guests to enjoy the pristine view over the Indian Ocean, Diamonds La Gemma dell' Est is located on the north-western shores of the magical spice island of Zanzibar. This enchanting, luxurious and environmentally friendly resort is famous for its magnificent beach and large wharf built onto the open waters of the Indian Ocean and stretches out towards the sunset. ... more less
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- Also Known As:
- Diamonds La Gemma Dell` Est Hotel Zanzibar
- La Gemma Dell Est Zanzibar
- Gemma Del Est
- Diamonds La Gemma Dell' Est Zanzibar/Nungwi