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“Small piece of paradise” 5 of 5 stars
Review of Diamonds La Gemma dell' Est

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Diamonds La Gemma dell' Est
5.0 of 5 Hotel   |   Nungwi Road, Nungwi 2019, Tanzania   |  
Hotel amenities
Ranked #8 of 18 Hotels in Nungwi
Certificate of Excellence 2014
Johannesburg, South Africa
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Small piece of paradise”
5 of 5 stars Reviewed March 28, 2013

We decided to take a mini break over a long weekend, and chose a destination not yet travelled. Our decision was good in that we visited a small piece of paradise, and not good in that we only had 2 days in this amazing resort.

Our trip to the destination was a harrowing event, but is not part of this review. We arrived late (20h30) and where greeted by a friendly reception staff who where well aware of our arrival. They whisked us to the relaxing and inviting lobby lounge and we had our welcome cocktails and an efficient and speedy check-in ensued. The ins & outs explained in under 15 minutes and we where shuttled to our room by golf cart. Being tired, we decided to eat and get to sleep for an early start.

Wow!! We woke to an amazing vista and started our exploration of paradise!

Restaurants/Food: We stayed on an all-inclusive package, and the food selection & variety was more than we could have hoped for. In some instances, the resort used tinned products, but this was understandable given to remote location of the resort. The main inclusive restaurant was roomy and well appointed. The staff attentive, and friendly. Some language barrier troubles, but a quick point to a menu and everything was resolved.

Room: We stayed in a suite, with a massive king size or 2 x 3/4 beds and a lounge dining area with kitchenette. The room was well equipped and appointed beautifully. We stayed on level 3, which allowed the best sea views. The lower you get, the less sea view and more garden view you get. All the rooms have massive balconies, that are grassed, as the have stepped the rooms in a terrace style layout. Our only complaint about this beautiful resort, was the shower. The shower head had clogged, and was not working. No bath meant that this was all we had. We did bring it too their attention, and I am certain it would have been resolved.

Facilities: This resort caters for everything one would want from a island resort holiday. We spent our days lazing on the beach and alternating between sea swimming and pool swimming. The days where quite and lazy, and the nights calm and rested. I would imagine that teenagers/kids may get slightly bored at night, with limited planned activities for them.

General: We would return to this resort in a heartbeat. Unfortunately getting there is not easy and we experienced the true African challenges of missed flights, officialdom, lack of customer service etc. If a direct flight opened to Zanzibar from Johannesburg, I would not hesitate to go again.

Room Tip: 3rd level rooms have the best sea view.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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655 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Cambridgeshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 24, 2013

We have just got back from our holiday, i booked this holiday as a present for my partners 50th birthday . we did a split holiday , first half was to Tanzinere on safari and the second for beach and sea fishing . Despite some bad reviews from this site we were very very happy with our accomidation hear. Who ever wrote on hear anything bad about this hotel must of been bought up having their backsides wiped with silk and eating off gold platters , because this place is simply beautiful . The staff are so wonderfully polite and helpfull , the management couldnt be more prominant and the food and surroundings excellent ! The african night was first class. There was a slight smell from the beach but only when the wind cought it right . I would say be carful when in the sea and take some piriton tablets with you , as i got stung quite a lot by pariste type gelly fish things . Apparently they are only seasonal and not there all the time . I did react quite badly to them but after i took the piriton they stopped itching . The fishing OMG !!!! . I had prebooked this before we left England with a company called Zanzibar fishing . com . They did ask me to send a deposit which i was a little nervous of doing , but they are totally genuine . The company is owned by a guy called Gerry and his wife Mwezi, the boat we went on was called Unreal and it certainly lived upto its name . We went out first day for 16 hours and blanked , not a happy bunny!!! The second time for 12 hours and cought a fair sized Baracooda and the last afternoon for 6 hours and BOOM !!!!! a Darado , 5 stripjack Tunas and the icing on the cake a 100kk Black Marlin !!!!! The biggest one on the island so far . Definately worth a shot with this company our skipper was a guy called Chris , he was ace . Well that just about raps it up , all in all FAB FAB FAB , AMAZING HOLIDAY ALL ROUND , WORTH EVERY PENNY SPENT !!! Would do it all again in a heartbeat

Room Tip: room 320 was our room and it was in a really good position for views and right in the middle of ever...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basingstoke, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2013

Diamonds La Gemma is great. it is so beautiful and large.
We went at a quiet time of year and the hotel was not fully booked. i can imagine that when it is fully booked then it gets a little cramped and a bit much. but we loved our stay.
The food is incredible, especially the lasagne.
The staff are very friendly.
The rooms are large with a large garden at the back with beautiful views of the beach and sea.
We met some lovely people on holiday who we have stayed in touch with and still see a year later.
We had a fantastic time
The Safari Blue tour is a definite must!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2013 via mobile

La Gemma is wonderful although they could improve on food and activities. There are 4 different restaurants but only 2 are included in their Fully inclusive package. The other 2 are extra restaurants and totally under utilized. Food it a key experience in a foreign world and unless you are willing to pay extra you are limited to basic eurpoean food. Another aspect to improve are the watersports - again extra. The boats etc remain unused and dry on the beach when in fact these could give holiday makers thrills across the beautiful zanzibar ocean. The hotel remains wonderful and the staff friendly and a major highlight in our stay - however le Gemma could learn a thing or two from Mauritian resorts which all inclusive truly is all inclusive, waterskiing and all!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
137 reviews 137 reviews
60 hotel reviews
Reviews in 77 cities Reviews in 77 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed February 25, 2013

Large beautiful grounds surround this hotel which has a delightful pool complex right on the edge of the beach.
The staff are all excellent - always cheerful and extremely helpful.
The bedroom was very good, although my wife would have preferred a bath as well as the excellent shower.
The food is good but with only two restaurants available for the all inclusive price tag, one's eating options are limited to the main restaurant which is buffet style - breakfast, lunch and dinner- and the poolside bar/restaurant which has a very limited menu. The two other, pay, restaurants were empty most of the time we were there and so my own view is that the hotel would be better to scrap these and increase the offering in the poolside restaurant - a BBQ would not be difficult to arrange.
I would also liked to have seen some senior members of management walking around just talking to the guests but I didn't.
Having said all this, and having lived and worked in Africa, this is the best hotel I have stayed in in Africa - just a bit more effort and choice and I would have given it 5 stars.

Room Tip: Ask for one of the recently refurbished rooms!
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Top Contributor
79 reviews 79 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2013

Having read some disappointing reviews of La Gemma, we were not sure what to expect. The hotel is in a great setting and the gardens are beautiful and well maintained. It is a large site but we enjoyed walking through the grounds. (Buggies are available for those who do not wish to walk)
We received a warm welcome and were pleased to find that our room (on level 1), overlooked the beach and was well appointed and very clean.
All the staff were truly excellent - friendly and eager to help.
Buffet breakfast was situated in the main restaurant and offered plenty of choice.
The choice at lunch was either buffet style in the main restaurant or, our preferred option, in the beach bar with waiter service where the limited menu offered fish, sandwiches, pasta etc.(A couple of daily specials would be a welcome addition) The Swahili dinner on Friday evenings was good.
Although the staff were, without exception, excellent,we did not see the Manager at any time during our stay and felt that a more visible approach would be beneficial.
Overall, we thoroughly enjoyed our stay and felt that this was a four star hotel that with just a little thought and improvement, could be outstanding.

Room Tip: Rooms on level1 are closest to the beach.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtown, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 15, 2013

For Zanzibar standards quite a large hotel, but very well run by a Swiss company PLAN hotels.
Staff exceptionally friendly and helpful, accommodation excellent and facilities very good in a stunning location overlooking the Indian Ocean.
Restaurants were varied but although fully inclusive you still had to pay extra for two of the restaurants on the jetty.
Entertainment was good with an African feel to it and the weather was mid thirties just about bearable while we had minus temperatures back in UK with snow and frost. Yes I would return.

Room Tip: Don't go for the expensive lodges they are situated the furthest from the beach. Level 3 is the...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamonds La Gemma dell' Est

Address: Nungwi Road, Nungwi 2019, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Nungwi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Nungwi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Diamonds La Gemma dell' Est 5*
Number of rooms: 138
Official Description (provided by the hotel):
Set within exotic tropical gardens and water features inviting guests to enjoy the pristine view over the Indian Ocean, Diamonds La Gemma dell' Est is located on the north-western shores of the magical spice island of Zanzibar. This enchanting, luxurious and environmentally friendly resort is famous for its magnificent beach and large wharf built onto the open waters of the Indian Ocean and stretches out towards the sunset. ... more   less 
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Also Known As:
Diamonds La Gemma Dell` Est Hotel Zanzibar
La Gemma Dell Est Zanzibar
Gemma Del Est
Diamonds La Gemma Dell' Est Zanzibar/Nungwi

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