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“Excellent staff friendly all inclusive hotel” 5 of 5 stars
Review of Diamonds La Gemma dell' Est

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Diamonds La Gemma dell' Est
5.0 of 5 Hotel   |   Nungwi Road, Nungwi 2019, Tanzania   |  
Hotel amenities
Ranked #8 of 17 Hotels in Nungwi
Newtown, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Excellent staff friendly all inclusive hotel”
5 of 5 stars Reviewed February 15, 2013

For Zanzibar standards quite a large hotel, but very well run by a Swiss company PLAN hotels.
Staff exceptionally friendly and helpful, accommodation excellent and facilities very good in a stunning location overlooking the Indian Ocean.
Restaurants were varied but although fully inclusive you still had to pay extra for two of the restaurants on the jetty.
Entertainment was good with an African feel to it and the weather was mid thirties just about bearable while we had minus temperatures back in UK with snow and frost. Yes I would return.

Room Tip: Don't go for the expensive lodges they are situated the furthest from the beach. Level 3 is the...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Andover, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2013

We have just had a week in the Samburu & the Masi Mara on safari . It was the most fantastic holiday,

Our week in Diamonds was a very pleasant time , great food, good location, lovely grounds , very friendly, but they do have a problem with a very strong sulpher smell coming from the sea/ beach.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 2, 2013

We spent five days here after a 9 day safari - the aim was to switch off and relax, not to see Zanzibar which we had done before. The place was beautiful, spotlessly clean, and very well staffed. The staff were the friendliest, and most helpful I have ever encountered, and the place never seemed crowded although it was at full occupancy. We stayed as a family, but would be equally happy to spend a few days there for a romantic couples break.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 27, 2013

We expected intimate 5 star luxury but found ourselves in an all-inclusive Club-Med atmosphere..

We stayed at La Gemma with our family in December 2012. Yes, we knew it will be all inclusive, but this is very common in Zanzibar. What we did not expect was a resort that is set up on a such a mass-scale.
The resort is generally clean, the rooms as well as the gardens. The staff is very helpful and friendly.
But...
On the beach you'll be laying pretty close to others and there might be a weird sewer smell coming by from time to time.
The food is more or less the same every day, for lunch and dinner. The quality of the ingredients used is very average, full of conservatives, sometimes with a chemical after taste. So if you look for authentic, fresh food, you're better off in a charming small lodge that will also cost you half.
All Fruit juices and cocktails are mixed with water and spanked with so much sugar that it's impossible to taste what you're drinking. The assortment of hard liquors is limited to locally brewed c-brands (with stickers covering the original labels).
There's a dress-code for man during dinner: you will be asked to wear a collar and long trousers (with 30 degrees outside), in order to keep the 'elegant' atmosphere.
Next to the daily animation program there's a special 'african night' on Fridays, where you won't find more than some wanna-be Massai's and souvenirs for 3 times the price compared to stores in Stone Town.
Next to that the furniture including mattresses is old and run down (dating from 80's?).

All in all, this place is not worth the money. If you want to have a relaxing holiday with good food and experience a bit of the real Zanzibar, any boutique lodge will do better.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

Diamonds La Gemma dell' Est was the perfect way to spend the remaining few days of our honeymoon. The staff were great and the food amazing however it was the location that made our stay. Right on the edge of crystal blue water and white sand, the hotel exceeded all our expectations. The room was made up beautifully each day and the sunset bar out over the water was a prefect spot to sit back and enjoy the included cocktails! This resort by far was the most luxurious hotel we have stayed in but was worth every cent.

Room Tip: The deluxe rooms are the best value for money and are located at the front of the resort overlooking...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanzania
Top Contributor
92 reviews 92 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 21, 2013

fantastic place by any mean, from the pleasant and efficient booking point to the pleasant departure, all is absolutely spot on.
the villas are clean, well decorated and very pleasant, there are several dining options and each is tasteful.
the service from the staff is very friendly and efficient.
the beach is clean and beautiful, the swimming pool is a real treat especially with the pool bar that offer delicious cocktails.
i been there for 3 times and can't wait for the next visit.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albufeira, Portugal
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 12, 2013

Just returned from a family holiday. Lovely location and the property has been 5 star but now 3.5/4 star due to deteriorating maintenance. The management who are non existent are treating this place as a cash cow with little evidence of reinvestment. It is still satisfactory but with the exception of the truly beautiful gardens the rest of the property needs a significant spend. The hotel still advertises itself as 5 star but we were advised locally that the official rating has fallen to 4 and that is a fairer assessment. Staff are very friendly but service is patchy and there is no real sense of leadership throughout the business. An enjoyable holiday - if you are considering staying here ensure you pay the appropriate price for what is now a 4 star resort.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamonds La Gemma dell' Est

Address: Nungwi Road, Nungwi 2019, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Nungwi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Nungwi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Diamonds La Gemma dell' Est 5*
Number of rooms: 138
Official Description (provided by the hotel):
Set within exotic tropical gardens and water features inviting guests to enjoy the pristine view over the Indian Ocean, Diamonds La Gemma dell' Est is located on the north-western shores of the magical spice island of Zanzibar. This enchanting, luxurious and environmentally friendly resort is famous for its magnificent beach and large wharf built onto the open waters of the Indian Ocean and stretches out towards the sunset. ... more   less 
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Also Known As:
Diamonds La Gemma Dell` Est Hotel Zanzibar
La Gemma Dell Est Zanzibar
Gemma Del Est
Diamonds La Gemma Dell' Est Zanzibar/Nungwi

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