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“Unreliable and unprofessional” 2 of 5 stars
Review of East Africa Diving Centre

East Africa Diving Centre
PO Box 2750, Nungwi, Tanzania
00255 777 416425
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London
Senior Contributor
26 reviews 26 reviews
5 attraction reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Unreliable and unprofessional”
2 of 5 stars Reviewed December 29, 2012

We stayed at the Z Hotel in Nungwi which had a voucher of a complimentary introduction to diving with East Africa Diving in our room, so we decided to take it up.

We went down there (have to say the staff we spoke to were friendly) and got our introductory dive class booked in. Additionally we booked a follow on class for a shallow dive in the sea for USD 110 per person.

Both classes were booked for 9.30am for what was to be our last day in Zanzibar, but when we went down there at 9am, we were told our bookings had been cancelled because the instructor had to give an open water class instead!

This was very unprofessional - if you can't honour your bookings, then don't take them in the first place. Had we known they were going to cancel we would have booked with someone else but it was too late by then and no other dive centres had any availability on the same day.

Another incident was that we had inquired regarding a snorkelling trip to Mnemba and were told their Mnemba boat would only run on one of the days were were there and we should come back the day before to make a booking. When we returned the next day and wanted to book, they said the boat was no longer available as they had already booked it out to a group of photographers.

I got the impression they deliberately don't take deposits to give them the option of taking more profitable bookings if they come along.

As most visitors only have limited time on the island, having an unreliable service such as this one is not ideal.

Overall a disappointing experience.

Visited December 2012
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English first
Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
7 attraction reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Knowledgeable, Friendly, Safe”
4 of 5 stars Reviewed December 27, 2012

There is no shortage of Dive Centres in Nugwi and it does make sense to utilse a centre that is close to your accommodation.

Fortunately for us, East Africa have a help desk at the DoubleTree Hilton where we were staying and their Dive Centre was a short beach walk (about 5 minutes) away.

We did not use the help desk as we had prebooked our dives from South Africa and were part of a group of 15 scuba divers. Delean who is either the owner or manager of EADC, met us at the Hotel and arranged to have our gear taken by taxi to the dive centre.

Once there, the staff and Dive Masters soon had everyone in groups and with everyone kitted up. Although most of us had our own kit, the gear hire (mostly Scuba Pro) from ECDC looked in excellent condition.

The dive boats consisted of 2 inflatable semi rigid's, both equiped with twin outbard motors. Two wooden dhows with shade, were also available for the more localised dives as these had single 40 HP motors on.

The rigids do not have shade protection so ensure adequate hats and sun protection. As usual the access into the inflatables is without ladders so be prepared for ungainly and unflattering climb aboards!

We did 6 dives with ECDC. Four from the inflatables, and two from the dhows. The diving at Mnembe is worth it but beware that if the wind comes up, the return journey can result in a bone jarring, kidney shaking experience!

In choppy seas the dhows can also be an interewsting experience but this would be the exception, not the norm.

If the tide is lowish, it requires a walk out to the boats which in turn requires foot protection against urchins.

The Dive Masters were friendly, informative, fun and safe. I had an equipemnet malfunction on my own gear and it was no hassle to replace this with EADC gear.

Note that there are only 10L or 12L tanks which is more than adequate. Although we did have our own Surface Marker Buoys, it was not necessary to deploy other than if you want to practise this drill.

All the dives we did were drift dives and the Dive Master towed a surface bouy along which one could ascend if required, for easy pick up on the surface.

The dive centre itself had a concrete floor for easy kitting up, a shower (pressure was not great) and the usual drums to rinse off your equipment. There is a toilet which has seen better days but adequate!

Payment was in cash or with credit card although the latter had a 5% surcharge.

We would certainly utiles EADC again.

Visited December 2012
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Vienna
Senior Contributor
31 reviews 31 reviews
4 attraction reviews
Reviews in 20 cities Reviews in 20 cities
48 helpful votes 48 helpful votes
“CMAS - What is that?”
2 of 5 stars Reviewed November 24, 2012

I inquired about diving with East Africa Dive Center at Double Tree Hotel in Zanzibar. But the lady in charge (she was very friendly and helpful) did not know about CMAS qualification - I had to explain that CMAS *** is the equivalent to PADI Dive Master. So I felt quiet uncomfortable about the fact that they probably do not know the basics of diving + I heard they use a boat without a roof - I think that is not the best idea spending the whole day in the sun. Thus the charge an extra fee for going to Mnemba Island (because they use a speed boat). I then joined a different dive center: Scubafish Dive Center: they really made a good job.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great snorkeling”
5 of 5 stars Reviewed November 15, 2012

We went snorkeling at Mnemba with them today. Brought our own masks and fins, but the ones they had were even better. Comfortable speed boat ride to Mnemba. Enormous variety of fish species, Nkiona pointing us out the special ones. Efficient and kind staff. Recommended!

Visited November 2012
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Firenze, Toscana, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“excellent service”
5 of 5 stars Reviewed October 26, 2012

One of the top dive centres ever tried, very professional staff, well organized, very nice dives, no complains at all.

Visited October 2012
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