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“Get into the African mood” 4 of 5 stars
Review of DoubleTree by Hilton Resort Zanzibar - Nungwi

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DoubleTree by Hilton Resort Zanzibar - Nungwi
4.0 of 5 Hotel   |   Nungwi Village P.O. Box 2651, Nungwi 2651 , Tanzania   |  
Hotel website
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Hotel amenities
Ranked #13 of 17 hotels in Nungwi
israel
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Get into the African mood”
4 of 5 stars Reviewed March 22, 2013

A very nice hotel. Authentic heavy wood furniture, big high beds. Smell is beautiful all day long thanks to well groomed plants and garden. Food is good if you set your mind to it.
This is African cuisine. Very spicy and different. So you have to open your mind and not compare it to what you know than there's a chance you'll enjoy it.
All inclusive deal is good. Local alcohol is not very good but the beer is nice.
Again, you must adopt to African concept of "cold beer"... this is far from what we know.
Same goes to local pace. Get ready to wait for everything you order... The people serving you aren't lazy, this is their way. Once you realize it - you're in heaven! We had a wonderful stay. I would recommend this place without hesitation. Wish I could come here every year.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, April 4, 2013
Dear City Watcher,

thank you very much for the nice review and the explanation. Yes we are working on international
standards but also yes we are in Africa.
We would love to welcome you again!!! Karibu sana and of course

Sunny regards!!!!
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496 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Antwerp, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2013

We really enjoyed this hotel, but theonly thing we did not like were the people of
The poolbar,
In he fisherman bar the people really very kind, andwealways went there....!!!!!
We had an all inclusive package, but during a few days no bloody mary possible, as no tomato
Juice available!!!!!
The diving is too expensive here, so we took outside another diving center!.....
For spice tours etc you better book with mr good price outside the hotel....
We would recommend it, beautiful view on the beach,and nice food!..

Room Tip: Best rooms are 124,125 and 126 with view to the sea ,you step fromyour bed into your parasol
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, March 23, 2013
Dear Ines19581,

it is great to have you with us and we are glad that you enjoy your stay with us.
Thank you for taking the time to share your impressions and I will again review
your hint of the pool bar with our Supervisors.

Sunny regards!!!
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Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 3, 2013 via mobile

We stayed in this hotel in october 2011 and it was lovely. Clean rooms, great food, cute little pool with bar. However the beach is not very nice here but you can walk few minutes to the north and find a nice one. I highly recommend this hotel. We moved from Ora my blue which was terrible in all ways here and were extremely pleased. The manager came out and greeted us, even though we were only 21 and 20 years old at the time and gave us delicious cookies as a welcome. Prices are reasonable. We had soft all inclusive and had to pay for alcohol and extra pizzas we ordered but it wasn't much. Pizzas are super fresh and light, and they make mojitos right in front of you with the freshest of mints. Staff is also very friendly.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, March 9, 2013
Dear LeaKralj,

thank you for the time taken to post the review.
After that long it's time to visit us again :-)

All the best wishes and sunny regards from Zanzibar!!
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Rishikesh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 1, 2013

My fiancee and I stayed here because we originally found a deal online for a discounted rate. We wanted something special that would be a nice stay during our backpacking trip around east Africa. The hotel was beyond our expectations. We were greeted with yummy iced tea and delicious cookies upon check in and from then on out we were hooked. The moment we got into our room, we knew we would be extending our stay. The hotel is right on the beach along with the pool so, it's nice to have the option of both. The only issue we had was the hot water in the shower seemed to stop working and had very little pressure. The bathroom was beautiful so, we disappointed with this fact. Overall, a beautiful trip though!

Room Tip: Any room above the first floor has nice beach and pool views with a private patio
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, March 9, 2013
Dear Bhupster,

it is great to hear from you after almost one year. We hope the memories of your trip
and the visit at Doubletree by Hilton Resort Zanzibar will stay forever.

Hope to see you again!!

Sunny regards!
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Sao Paulo, SP
1 review
2 of 5 stars Reviewed February 27, 2013 via mobile

We decided to spend 3 days at Double Tree while spending holidays in Zanzibar. We had so many issues since the check in time. They took 2 hours to get us a room ,initiating our experience in very bad way causing a lot of stress. Besides the check in time the quality of the service was very bad. 10 minutes to get a drink at the pool bar, poor towels quality in the room, not enough beach chairs for all the guests, food ok, friendless of staff people, laziness of staff people, etc not prepared to have a lot of guests. I will never stay in this hotel again. Do not expect high quality service!!!!

  • Stayed February 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, March 9, 2013
Dear Zngbra,

Although we didn't meet your expectations I really appreciate you taking the time to share your experience.
Thank you very much choosing Doubletree Zanzibar and all the best wishes.

Sunny regards!!
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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 23, 2013

Although we were in Africa and I suppose "should be" exploring more local sites, I truly enjoyed staying at this Doubletree! After a week in Rwanda, we took a trek to Zanzibar. Although this hotel is a bit of a drive from Stonetown, I really found it a gem! The staff was so welcoming and the site beautiful and hidden away. Definitely worth the ride. Wish we could have stayed longer!!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, March 9, 2013
Dear lucygordon,

thank you for the post and sharing your memory with us. Staying in mind for such a long time
is a great sign for that you enjoyed your stay. If you mourn about the short stay, just come again!! We would be happy to welcome you!!

Sunny regards from Zanzibar
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Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2013

I have just returned from spending 5 nights at the Doubletree in Nungwi. Overall, I must say that the hotel is a lovely resort and exactly what my familiy and I needed after spending 7 days in a tent while climbing Kilimanjaro.
The people at the reception offered a fantastic welcome with wet towels, juice and chocolate cookies - made us feel really welcome. We had some challenges with our room, but this was caused by our travel agent and was quickly corrected by the reception staff.

The hotel has great facilities, a nice heated pool, with a swim-up bar, private beach, nice outdoors dining area with buffet dinner and a la carte restaurant. Rooms are spacious and clean and with nice big terraces/balconies. Small thing to note is that the water pressure is quite low and patience is required for a warm shower.

The only reason I am not giving the hotel a 5 star rating is due to the service level of the waiters. Especially at the pool bar the waiting time is unbelievably long and I experienced several times being down-right ignored. As noted by others, the waiting staff are very inefficient and do not look very happy and this tells me that the problem lies with management. I am doubtful that management has taken the time to proberly explain the waiters what good service is and what is acceptable behaviour. In order for this hotel to earn their Hilton name the service of the waiting staff needs to drastically improve.

On a positive note, we had a fantastic experience with the kitchen at the a la carte restaurant. We wanted a champagne and lobster dinner for our last night and the head chef arranged this beautifully and at a very decent price even though it was not something on their menu. Thanks for making our last night one to remember.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan S, General Manager at DoubleTree by Hilton Resort Zanzibar - Nungwi, responded to this review, February 25, 2013
Dear SofieD1984,

we are grateful that you have enjoyed your stay and would like to thank you for the review.

Be assured that we are constantly working on the service levels and yes we are explaining it almost on a daily basis. We will not stop to work on that improvement.

All the best to you and your family and sunny regards from Zanzibar!!!!
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Additional Information about DoubleTree by Hilton Resort Zanzibar - Nungwi

Also Known As:
Doubletree By Hilton Resort Zanzibar - Nungwi Hotel Nungwi
Doubletree By Hilton Resort Zanzibar - Nungwi Hotel
DoubleTree By Hilton Resort Zanzibar - Nungwi
Address: Nungwi Village P.O. Box 2651, Nungwi 2651 , Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Nungwi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Nungwi
#10 Family Hotel in Nungwi
#10 On the Beach Hotel in Nungwi
#13 Romantic Hotel in Nungwi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Resort Zanzibar - Nungwi 4*
Official Description (provided by the hotel):
Unwind at DoubleTree Resort by Hilton Hotel Zanzibar-Nungwi, set on the most northern tip of Zanzibar in Tanzania. Feel valued and cared for on arrival with a freshly baked DoubleTree chocolate chip cookie. Relax in a spacious guest room with a private balcony and ocean panoramas or upgrade to a two-room suite and feel pampered with a 30-minute house massage, fully stocked mini bar, and daily fruit basket.Boasting a traditional Zanzibar style with Makuti palm leaf roofs, this Nungwi hotel offers spectacular sea views and direct beach access. Relax on pristine, white sand with sun beds and parasols and explore the tropical waters while scuba diving or snorkeling. Plunge into the outdoor, freshwater pool or sip on cocktails and fresh fruit juices from Dolphin’s pool bar. Continue your exercise routine in the modern fitness center or enjoy morning yoga on the beach.Savor innovative international and fusion specialties at Fisherman Bar & Grill before admiring the Zanzibar sunset and trying authentic Shisha aromatic tobacco. Enjoy traditional, live entertainment at Ngalawa Restaurant and savor delicious local cuisine next to the beach.Celebrate your dream wedding with stunning, exotic backdrops, host your special event on the beach, or choose from three flexible function rooms for your next corporate meeting of up to 100 guests. Stay productive in the well-equipped business center and enjoy complimentary parking and WiFi throughout the hotel. ... more   less 
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