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“Could not fault the service!!!!!” 4 of 5 stars
Review of Royal Zanzibar Beach Resort

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Royal Zanzibar Beach Resort
5.0 of 5 Resort   |   North Coast | PO Box 3425, Nungwi, Tanzania   |  
Hotel amenities
Ranked #7 of 17 Hotels in Nungwi
London, United Kingdom
1 review
“Could not fault the service!!!!!”
4 of 5 stars Reviewed June 18, 2014

When we arrived at the resort I was firstly taken away by the resorts fabulous design and decor - it is based on the beach and is beautifully landscaped. As well as it's pretty location, I was then blown away by the fantastic service provided by all of the staff, which did not stop until we left the resort. Everyone is so friendly and eager to please - the staff will do anything to make your stay pleasurable.

The room we stayed in was massive and very clean - all rooms are cleaned at least twice a day, and every night someone will come in and set up your mosquito net that surrounds your bed. The food, although not Michel Roux standard, is very good for a buffet - with plenty to choose from. To avoid buffet-food boredom, the resort does mix it up regularly, by hosting bbq's on the beach or having certain themes to keep meal times interesting. The bar staff are also amazing at cocktails - I highly recommend the Pina coladas!

The only thing I would criticise about the resort, is the "beach boys" that try to sell to you every time you are on the beach. Although this is not the resorts fault, as the "beach boys" are legally allowed to sell on the beach, they can be annoying, especially when you want to walk along the coast in peace. However usually with a firm "no" they will leave you alone.

If you do choose to stay here I would recommend asking the resort to organise a private car to pick you up from the airport. We did, and it really was a life saver, as after our long journey from the UK, the one thing I did need was aircon for an hour long journey to the resort.

Our stay was highly enjoyable and I recommend this hotel purely because of its amazing location, set-up and staff service. Thank you Royal Zanzibar! :)

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 23, 2014
Thank you so much for your lovely review and very kind recommendation for Royal Zanzibar Beach Resort!

It's such a pleasure to hear that you enjoyed your stay with us and I love thanking our remarkable staff that do everything they can to ensure that our guests have a terrific time!

I'm only sorry that I can't extend that same spirit to the beach boys. I appreciate that you understand the legalities of the problem and only wish that we could find a way to make the situation better. Unfortunately no matter what we have tried, the only thing that works so far is guests saying no and refusing to deal with them.

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi, we look forward to welcoming you back in the future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

I loved the Royal Zanzibar. It is really great and the staff and security is great. You really feel like you are treated like royalty. I felt like family and really felt the warm heart of Africa in the Royal. I would really like to thank all the staff of the Royal for their excellent service and for making my trip very special indeed. I felt very welcome indeed.

Asante Sana Sana.

Take care and I will return soon :)

Room Tip: I had a upstairs room and it was secluded and quite. I enjoyed it.
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 18, 2014
Dear Charmaine,

Asante sana sana for your terrific review and recommendation for Royal Zanzibar Beach Resort!

It's such a pleasure to hear that you enjoyed your stay with us so much and I will most certainly share your generous praise with our staff and our Security Team. I know that they will all be delighted to hear that you felt so welcome.

It is always an honour for us to hear that guests would choose to come back. We know that Zanzibar is a little off the beaten track and we also know that there are many other choices out there, those things make your eagerness to return even more special.

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi, we look forward to seeing you soon.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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Cape Town, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed June 17, 2014

Dear Kim and her beautiful Staff

Just a very quick note to say I had the best time ever at your hotel: As I promised I would stay out and about.. Had four treatments at your most amazing spa, loved the beach braai’s and in fact every meal time was delicious..

Being a mermaid, your pools were my first ports of call with a few cocktails at the pool bar… I was off site a lot, what with my diving course, but the huge bath in my room was a perfect gift every afternoon on my return.. I must thank you for joining me at dinner on my first night and please extend a big big big Asante Sana to all your wonderful staff.. I wish you many more happy years there and promise to visit again soon..

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 18, 2014
Dear Ms Mermaid,

Thank you so much, you've made me blush! The whole team appreciates your wonderful review of Royal Zanzibar Beach Resort.

It was such a pleasure to meet you and I'm thrilled that you enjoyed your time here so much. I will be sure to share your kind remarks with the team, particularly with the ladies in the Spa and our team in the Kitchen.

Thank you once again for choosing Royal Zanzibar Beach Resort for your vacation in Nungwi, we are truly honoured that you will include a return trip in your future plans and look forward to welcoming you back.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boksburg, South Africa
1 review
4 of 5 stars Reviewed June 15, 2014

We were met with many friendly 'Jambo's', smiles and happy greetings. The staff was efficient and helpful even when the language sometimes was a problem. The food was fantastic especially the fish. Executive chef Alex made sure everything in the food department was top class! The swimming pools and the entertainment area was spectacular and well maintained! We had a lovely holiday however we would have loved to be able to access The rest of Zanzibar more easily.

Room Tip: A12 was the best beach front room! Awesome view!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 16, 2014
Dear Suzanne,

Thank you so much for taking the time to post your wonderful review of Royal Zanzibar Beach Resort.

We were delighted to hear that you had enjoyed your stay so much and Chef will be thrilled with your very kind remarks about the food! He and his team work hard to ensure a wide variety of good food, we're glad you enjoyed it!

The unfortunate offshoot of being situated on the most beautiful beach on the island is the hour long drive to Stone Town. Many of our guests enjoy being so removed from the noise and bustle of the city, but I'm sorry that the location hampered your efforts to see more of the island.

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We hope we will have the opportunity to welcome you back in the future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germiston, South Africa
1 review
5 of 5 stars Reviewed June 14, 2014

Our son and daughter-in-law invited us recently to join them for their wedding at this wonderful resort. We spent an unforgettable week with family and friends, the staff was one of the friendliest we have ever experienced on our travels. The rooms are spacious and elegantly decorated and spotlessly clean.
Entertainment was provided every night and the restaurant served good quality food. The staff are highly motivated under the leadership of excellent management. Activities available to guests are snorkelling, deep sea fishing and diving, kite surfing, parasailing and sunset cruises. The setting is stunning, white beaches and turquois sea ...... if you are looking for a little piece of paradise this is where you will find it ! We will certainly consider spending another relaxing and carefree holiday at the Royal Zanzibar Beach Resort.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 16, 2014
Dear Bruno,

Thank you so much for your fantastic review and recommendation for Royal Zanzibar Beach Resort!

It was such a pleasure to host the entire wedding event and we were delighted that everyone had such a good time. We always love sharing positive comments about our staff with our hardworking juniors, but what a thrill to be able to tell my management team that their efforts had also been so kindly noted. Thank you very much for that.

Thank you once again for joining your son and brand new daughter-in-law for their stay in Nungwi. We look forward to welcoming you back to our "little piece of paradise" in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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Wellington, New Zealand
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 11, 2014

My wife and I stayed at the Royal Zanzibar for seven nights and had a pretty good time but also did have mixed feelings about it.

Pros
The hotel is about an 80 minute drive from the airport/stone town. The drive there appears rural but the hotel is located by possibly the best beach in Zanzibar. Nungwi beach is magnificent. It has soft white sand and crystal clear water made up of several different shades of turquoise and blue. It was truly stunning. My wife and I have traveled to many of the worlds most amazing islands and Nungwi beach is up there with the best. The hotel grounds are beautiful with palm trees, lawns and lush vegetation. The buildings are all white and have an Arab touch. The staff were by far the best part of the hotel, right from check in which is really efficient, to the waiters, cleaners, bar staff, porters etc. It's unbelievable how truly lovely they were. The dinner and lunch at Spices restaurant had flavours of India, Arabia, Africa and of course Zanzibar and the meals on the whole was very tasty. We loved the pizza station as well (tip - the pizza at night is way better than the day because of the evening pizza cook being fantastic). Another thing we loved about this hotels were the pools and swim up bar - fantastic..

Cons
The rooms were nice with an Arabic touch, be it rather bare and dated with a TV from 1985 (or there about) but the bathrooms were bad. They looked really tired and are in desperate need of a refurbishment. There were cracked walls, the paint was peeling, the window frames had rusty edges. The tub was ok though. The balcony was nice with great views. The worst part of the experience though was the choice of alcohol provided as part of the all inclusive package - the King Robert II range I.e. Vodka, gin, rum etc. This was vile. I have never tasted anything worse in my life. We actually googled this range at its bulk price was US$4 per bottle. We felt cheated and stuck to beer. The wine was equally bad as they use cheap South African box wine (coral reef and Namaqua) that we wouldn't touch routinely. This was a major let down and we felt cheated. Another major con was that the breakfast at Spices was mundane. There seemed to be almost 100% daily repetition. It was disappointing that the Samaki restaurant was closed - we heard 5-6 different reasons for it not being open so I'm not sure what the truth is. They had the beach bar serving food but I'd stay away as the food here is really bad. The burgers and hot dogs are burned into submission, the fish sandwich contains macerated fish soaked in Mayo and the French fries were drenched in oil. The staff were very friendly though.

On the whole, this hotel is OK. We're certainly used to better but we did have a nice time. While this hotel is fine for a general vacation I'd recommend staying elsewhere if you are going to Zanzibar for a special occasion such as a honeymoon etc.

Another tip - if you're going for seven nights, try and stay in stone town for at least one of them as traveling to stone town (or prison island) from nungwi costs more than the tour itself.

I would however like to spend a special shout out to some members of staff who were truly awesome - Tanda the shisha man, James the barman and Juma the porter thanks so much for everything.

Room Tip: Get a room higher up with ocean views
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 16, 2014
Thank you for taking the time to post your kind review of Royal Zanzibar Beach Resort.

We're delighted to hear that you enjoyed our beautiful beach, pools and staff. We're most fortunate to have all three!

I am sorry that you found the rooms and bathrooms in poor shape. Unfortunately this rainy season has been particularly rough with incredibly heavy rains causing a lot of leaks, resulting in paint and wall problems in some of our rooms. I know that there isn't an acceptable excuse for these problems, but unfortunately we have had a challenging time staying ahead of them.

I was also sorry to hear that you had a number of different stories regarding the Samaki Restaurant as I'm really not sure where the confusion lies. The entire roof structure was destroyed in what many locals tell me was the worst storm they've ever experienced. We were able to continue running the restaurant for a while with umbrellas shielding the tables on the open deck, however when the heavy rains kicked in, the kitchen that had been protected by the makuti roof over the concrete roof leaked very badly once the makuti was gone, rendering the kitchen unusable. We have a contractor working on it now, but I'm very sorry that it wasn't available while you were here.

We're glad that you had a nice time and will be sure to share your shout out with Tanda, James and Juma, I know they'll be thrilled to have been mentioned individually.

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. Should you be returning to Zanzibar, please do contact me directly. We would very much appreciate the opportunity to ensure a better experience if you were to trust us with your next stay.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed June 9, 2014

Wow what a wonderful experience!, my family and I had a most amazing time at the Royal Zanzibar Beach Hotel. The staff we some of the friendliest and helpful I've come across. Entertainment was 5 star! The beach party was my fav evening, band vib and food was out of this world. Beaches were so clean and clear, snorkelled every day for Shells and saw some beautiful fish and sea urchins. Cocktails were very tasty and they didn't hold back on the hard stuff!. Beach boys were a bit of a pain but after a few days you get used to them and just ignore them, they get the picture in the end. Pools were so clear, clean and refreshing. We went for the all inclusive package and was DIFFINATLY worth while. I must do for anyone who loves sea, sun and the beach :)

Room Tip: Choose a room not to close to the bar, if you want some quiet time
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-RZBR, General Manager at Royal Zanzibar Beach Resort, responded to this review, June 16, 2014
Dear Candice,

Thank you so much for your lovely review of Royal Zanzibar Beach Resort and for your kind recommendation!

We're so glad to hear that you enjoyed your stay with us and even happier that you enjoyed the beach party! It's one of our favourite events too and so nice when the guests join in the fun. I never cease to be proud of our staff, their warm friendliness is such an asset for us, we'll be sure to thank them for delivering another successful guest stay!

Thank you once again for choosing Royal Zanzibar Beach Resort for your stay in Nungwi. We hope that we will have the opportunity to welcome you back in the future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Zanzibar Beach Resort

Address: North Coast | PO Box 3425, Nungwi, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Nungwi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Nungwi
#4 Business Hotel in Nungwi
#4 Family Hotel in Nungwi
#6 On the Beach Hotel in Nungwi
#7 Luxury Hotel in Nungwi
#7 Romantic Hotel in Nungwi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Zanzibar Beach Resort 5*
Number of rooms: 96
Official Description (provided by the hotel):
A spectacular view of the Indian Ocean from almost anywhere on the resort makes this all-inclusive property a wonderful choice for those guests looking for a peaceful and relaxing vacation. Fantastic swimming pools, a beautiful beach with clear, turquoise waters and amazing sunsets just add to the ambiance! The rooms are large, approximately 80 square metres for Superior Rooms and 100 square metres for Suites. A spacious bathroom with a double bathtub, separate shower and double sinks provide luxurious comfort. All rooms include a quiet split-unit air conditioner, TV, fridge, coffee and tea making facilities, a safe and a terrace from which to enjoy the view. The warm, friendly staff invite you to enjoy meals in the buffet restaurant with a varied selection of local and international dishes or a traditional pizza oven near the beach offers a quick snack while you relax by the pool. ... more   less 
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Also Known As:
Royal Zanzibar Beach Hotel Nungwi
Seaclub Royal Zanzibar Beach Hotel
Royal Zanzibar Beach Resort Nungwi

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