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“A trip to remember!” 5 of 5 stars
Review of Royal Zanzibar Beach Resort

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Royal Zanzibar Beach Resort
5.0 of 5 Resort   |   North Coast | PO Box 3425, Nungwi, Tanzania   |  
Hotel amenities
Ranked #7 of 17 Hotels in Nungwi
Woumen, West-Vlaanderen, Belgium
1 review
1 helpful vote 1 helpful vote
“A trip to remember!”
5 of 5 stars Reviewed October 1, 2012

Beautiful hotel and a top location. Neat rooms, good food, friendly staff. Negative: too many Italians making them get preferential treatment and further establish themself above the guests!Nevertheless, I would go back again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, October 9, 2012
Dear Laetitia,

Thank you so much for taking the time to post your wonderful review on Trip Advisor!

We're delighted to hear that you enjoyed your stay and even more pleased that you would return! It was a pleasure to share your comments with the whole team.

I am sorry that you found preferential treatment for the Italian guests. We continually search for ways to ensure that this doesn't happen but will have to work harder at it. We want to ensure that all of our guests have a fantastic time no matter where they have travelled from. I hope that on your return, you'll be able to report that we're doing a better job in this area.

Thank you once again for choosing the Royal Zanzibar Beach Resort, we look forward to welcoming you back in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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761 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Portuguese first
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English first
Bois-de-Lessines, Hainaut, Belgium
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2012

Wonderful, merveillous. We have spent a very unforgettable honey moon. Thanks to the complete "package". See sightning, hotel location, hotel staff, the food was excellent. The only thing that we expected was "more sun". Too many clouds during our stay. Even without a lot of sun, we came back home very brown ;-) the t° was very very warm !

Room Tip: You must choose a room in front of the swimming pools & the indian ocean. I wish you the same p...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, September 24, 2012
Thank you so much for your lovely review, we're so pleased to hear that you enjoyed your honeymoon with us!

I have passed your remarks to the Chef and the staff about the food and service, it's always such a pleasure to be able to share these comments with them.

As for the weather, we're so sorry it didn't cooperate! We keep trying, but so far no matter what kind of "sun dance" we do, once in a while it's cloudy and rainy.... We're glad that you managed to take home a holiday tan to show off in spite of the weather!

Thank you once again for choosing the Royal Zanzibar Beach Resort for your stay in Nungwi, we hope to have the opportunity to welcome you back in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zug
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2012

Actually we 'only' spent 7 days in this beautiful resort, but we left totally relaxed and refreshed! We couldn't name anything bad about this hotel as the staff is friendly, happy and very helpful, the pools and the deckchair-area are just amazing, the beach is beautiful, the food is excellent and there is a big choice of food, the rooms were clean and every night we had another decoration on our bed... we could go on and on and on...
We can only recommend this hotel to everyone who looks for paradise on earth, quiet time, quality time and being surrounded by happy people!
Asante sana!! It was wonderful!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, September 24, 2012
Dear Steph,

Asante Sana for your wonderful review!

I'm not sure which part is better, that you couldn't name anything that was bad in the hotel or that you would recommend it to anyone looking for paradise on earth! Your kind remarks are very much appreciated and will be passed on to the entire team. We're delighted that you enjoyed your stay with us so much!

Thank you once again for choosing the Royal Zanzibar Beach Resort for your stay in Nungwi, we hope to have the opportunity to welcome you back again in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benfleet
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012

We arrived at the Royal Zanzibar Hotel 21/8 after a sensatioinal weeks safari. We highly recommend this hotel as it was the perfect place to relax. It is set in a beautiful location and is very peaceful. The only sound was the crows in the trees and guests laughter as they enjoyed the beach volley ball and other activities. We were made to feel very welcome by the friendly, poilite, helpful staff. The room was fantatic and kept spotlessly clean. The Spices restaurant was good and although the food was simple it was enjoyable and the staff service was excellent. The idea of having a beach BBQ twice a week is brilliant, dining under the stars was a real pleasure. While staying at the Royal Zanzibar we went on one excursion to Stone Town and a spice plantation, both were very ineresting and enjoyable. Blue skies and sunshine made our holiday experience complete

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, September 15, 2012
Dear Chris,

Thank you so much for your wonderful review of the Royal Zanzibar Beach Resort!

It is a pleasure to hear that you had such a terrific time. I have to admit that we love the outdoor dinners almost as much as our guests, it's just so nice to be able to dine under the stars with the waves and the crickets as accompaniments to the band! We're delighted that you enjoyed those evenings so much.

We will also thank our Room Attendants, "spotlessly clean" is our aim and it's so nice to be able to tell them that their work has been acknowledged in this way.

Thank you once again for choosing the Royal Zanzibar Beach Resort for your stay in Nungwi. We hope that we will have the opportunity to welcome you back in the near future.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2012

In order to escape all the buzz and hectic at home, work and study, and to have quality time with my love, we needed a 'power' holiday (short stay). Since this was our first time to visit Africa, we didn't know what to expect from both the island and the resort. Looking back at our short stay, we can say that the Royal Zanzibar Beach Resort (RZBR) delivered all the quality and ambiance for a perfect holiday. One thing we know is that we will go back in the future.

The first thing we noticed was that the reception is open and there are no walls which are blocking your view. To see the sunset form here is a beautiful experience.

The room was large and comfortable. We checked in at night, so after great shower we slept very well. We didn't have any trouble with "hard or soft bed", air-co not working, cold or warm water. Everthing worked just fine. The resort has so much to offer that we didn't turn on the television. To charge your equipment there are European sockets available, which is very convenient.

There is food and drinks available during the whole day. The quality of the food is very good, and kitchen staff puts a lot of effort in the presentation of the food. The resort offers, besides Italian food (since many tourists are from Italy), Zanzibar food as well, such as curry chicken, basmati rice, chapati and so on. To have a very good cocktail, such as Dhawa or Royal Zanzibar, go to mister Baracka at the Coco bar.

Since the majority of the tourists is Italian, and they don't speak English very well, the animation team is focused on them. But I'm sure that everyone is welcome to join them. We could enjoy our self very much.

The resort has a beautiful lounge area with free wifi; you can relax here and check your e-mail.

Personally we think that RZBR is more than a resort for a perfect holiday. Since there are job and market opportunities for the local people, there is a sustainable symbiosis between the resort, local people and market. This can be regarded as a positive chain reaction, which gives the locals a future.

We want to thank the RZBR staff for a perfect and comfortable holiday. Special thanks to the chef executive, Gen. Manager and Manager F&B, mr. Baracka, mr. Hamza, mr.Robert,
mr. Omari and the beach dinner team.

Since this is our experience, we can highly recommend the resort to future travellers.
All we can say about the RZBR: IT'S AMAZING!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, September 6, 2012
Dear Vidjai,

Thank you so much for your 'amazing' review of the Royal Zanzibar Beach Resort! It was a pleasure hearing your comments during your stay and we very much appreciate your kind words on Trip Advisor.

We will also be happy to pass on your positive remarks to Baracka, Hamza, Robert and Omari, I know they'll be delighted to hear that you enjoyed your vacation so much and I love being able to recognize their contribution.

You'll be pleased to hear that yesterday we received our first order of clove and cinnamon soaps for the guest rooms from a local ladies group that was introduced by the ladies organization that is already supplying the delicious local jams for our breakfast buffet. We will continue to see what items are available here in Zanzibar that offer us opportunities to provide our guests with high quality local products and also offer income opportunities to our neighbors on the island.

Thank you once again for choosing the Royal Zanzibar Beach Resort for your stay in Nungwi, we look forward to welcoming you back soon!

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 29, 2012

After a much needed break, we headed to the Royal Zanzibar on "week special" as advertised for a get away - much to say we were not disappointed. It is at the northern most tip of the island, an hour's drive from the airport and truly is the most beautiful and peaceful part of the island.

I must commend the resort on their amazing grounds - the garden was beautifully manicured and the room complex spaced out following the contours of the garden onto the beach area. Each room was spacious, clean and tasteful decorated with flowers every night - what a treat! The beach area itself was not crowded, provided safe swimming and some fun off shore snorkelling and diving. One can easily take a stroll starting from Royal's beach at low tide around the eastern side where other resorts/restaurants and dive centers are - very convenient and relaxing.

With 4 pools and various bars, the resort itself has a fun buzz, but, despite being fully booked, we never felt over crowded or that the entertainment areas were too busy. We were on a full board package and wow, the variety of food and drink never ceased to amaze. I must admit, from having traveled to Mauritius and Seychelles previously, the value for money, peace, beauty and overall tranquility of the Royal was beyond expectation, I will be back here again!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, September 5, 2012
Thank you so much for your lovely review of the Royal Zanzibar Beach Resort!

We're delighted to know that you were so pleased with the food, the grounds and most of all, the atmosphere. Although we offer an animation team, we also like guests to be able to enjoy their vacation the way they wish, it's wonderful to hear that we struck just the right balance for you and your party.

Thank you once again for choosing the Royal Zanzibar Beach Resort, we look forward to welcoming you back in the near future!

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klerksdorp, South Africa
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 27, 2012

We stayed at the resort in a suite from 18 - 25 August 2012. The suites are very well situated with a beautiful view well decorated and comfortable.We visit Mauritius on a regular basis and compared to hotels in Mauritius the Royal Zanzibar is no more than a 3 star hotel.The reasons are as follow:
When we arrived at the hotel I asked reception If there is guest information in the room and they assured me that anything we want to know about the resort is in the guest information in the room. There was no guest information in the room the television and aircon did not work and there was water leaking from the roof into the room.The floor was dangerously wet for a couple of meters.I contacted reception and second time I phoned they sent someone to assist us. The fellow tried to switch on the aircon and tried to get the television working.He did not succeed and call another guy.I asked about the guest information but he did not understand and I had to explain for couple of minutes what guest information usually looks like.Later he arrived with the guest information but it did not include important information such as the operating times of the restaurants.
The next fellow showed us where to put the room key to switch on the aircon.He could not fix the TV and he said he will report it. I showed him that the dvd didn't work either, there was no AV cable connected to the TV.He fetched a cable but the dvd still did not work.He said that he he would replace the dvd and will be back soon.I contacted reception a few times and they promised every time that the fellow was on his way to our room.The dvd was only fixed after 24 hours, but there was no remote,so I started allover again.After 3 days of promises that someone will come and repair the TV I went to the reception to report the matter again. The girl at reception phoned the maintenance department and she told me that they are on their way to my room.I was not satisfied and wanted to speak to the manager but I was told that she is not available.The other fellow at reception then phoned the maintenance department again and he told me that they are waiting for parts from Kenia and that the satellite will be fixed the next day. The TV did not work for even one minute during our stay. If they told us from the beginning that the TV will be out of order for a few days we would have accepted it but they were not well informed and made false promises.The bed was very hard and we did not sleep well.
The welcoming letter from the manager was written in Italian and we are from South Africa.There was no umbrella in our room and it took a few calls to reception and 3 hours before we received one.Two nights there was not hot water in our room and the maintenance department informed us that we shared a geyser with another room and if they must have used all the hot water.
The things that bother us the most at the spices restaurant is firstly the setting of the tables.Most of the time all the cutlery were not there or there were no salt or pepper pots.It happened twice that our table was occupied by someone else when we returned from the foodhall.Our drinks were removed from the table and we had to move to a new table and order drinks again.There were always something missing or finished.Mostly there were no spoons and/or saucers at the coffee station or the butter or some off the food was finished and there was no one to monitor this because they only become aware of the problem when it was pointed out. At the Coco Bar the staff were very friendly but the service was very slow, and although the restaurant is supposed to be open for snacks till 18h00 they usually close long before 18h00.A few times there was no coffee/expresso machine available.
We assumed that a 5 star resort will see to it that everything will be ready and working when we arrive or at least solve the problems immediately but this was not the case at this resort.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Royal Zanzibar Beach Resort, responded to this review, August 31, 2012
Thank you for taking the time to post your review of the Royal Zanzibar Beach Resort.

Please accept my sincere apologies for the problems that you encountered during your stay. They are as unacceptable to me as they were to you. First and foremost, the fact that you were unable to speak with me is a matter of great concern. I live on the resort, carry my mobile phone with me 24 hours a day and respond to calls no matter the hour. Even if you asked on one of the rare occasions I was in Stone Town, there is always a manager present on the resort who would be pleased to assist and I would have been happy to speak with you on my return. This has been made clear to the team at the front desk and I trust that this problem will not be repeated.

We are in the process of setting up a log for the front desk so that we can see the concerns that have been raised by guests and ensure that they are successfully rectified in an appropriate amount of time, I'm sorry that this wasn't already in place for your stay, I believe that we would have done a better job if it had been.

Thank you once again for choosing the Royal Zanzibar Beach Resort for your stay in Nungwi. Should you be returning to Zanzibar, I hope that you will contact me directly. We would appreciate the opportunity to welcome you back for what I trust would be a much more successful stay.

Kind regards,

Kim Elizabeth Bird
General Manager
Royal Zanzibar Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Zanzibar Beach Resort

Address: North Coast | PO Box 3425, Nungwi, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Nungwi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Nungwi
#3 Family Hotel in Nungwi
#6 On the Beach Hotel in Nungwi
#7 Luxury Hotel in Nungwi
#7 Romantic Hotel in Nungwi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Zanzibar Beach Resort 5*
Number of rooms: 96
Official Description (provided by the hotel):
A spectacular view of the Indian Ocean from almost anywhere on the resort makes this all-inclusive property a wonderful choice for those guests looking for a peaceful and relaxing vacation. Fantastic swimming pools, a beautiful beach with clear, turquoise waters and amazing sunsets just add to the ambiance! The rooms are large, approximately 80 square metres for Superior Rooms and 100 square metres for Suites. A spacious bathroom with a double bathtub, separate shower and double sinks provide luxurious comfort. All rooms include a quiet split-unit air conditioner, TV, fridge, coffee and tea making facilities, a safe and a terrace from which to enjoy the view. The warm, friendly staff invite you to enjoy meals in the buffet restaurant with a varied selection of local and international dishes or a traditional pizza oven near the beach offers a quick snack while you relax by the pool. ... more   less 
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Also Known As:
Royal Zanzibar Beach Hotel Nungwi
Seaclub Royal Zanzibar Beach Hotel
Royal Zanzibar Beach Resort Nungwi

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