We stayed at this resort, the sea is very nice but the service and cleanliness of this hotel really bad.
eating more repetitive and difficult to get a table for 6 people. we have had pain in his stomach for 4 days due to poor quality of food. do not recommend this hotel

I stayed here with a friend in Oct 2011. Upon arrival our room was well prepared and very spacious, however there was a banging noise we could hear that was quite distracting. After trying to ignore the noise we eventually went to the front desk at about 3am and the chap there helped us move into another room. This was fine until my friend showered the next morning and the bathroom flooded. Again though, the staff were hapopy to move us to another room.

Eventually we found out that the building we were staying in had only just been built and as such they were still ironing out some creases. The banging noise on night one was an A/C unit leaking from the room above, which was fixed later.

The restaurant has a great selection of food and drinks and the waiters dont hang about if your glasses are empty!

I wish to express my satisfaction during our short stay a tZanzibar. I noted the welcoming response right from the time of my email inquiries which gave me an encouragement to give the hotel a trial. With all sincerity, the services did not disappoint us; the staff response time and cheerfulness are commendable. The meals were also nice and fresh.

We had a memorable time at the beach; relaxing under cool breeze; punctuated with swimming in the ocean and in the hotel pool. It was an enjoyable stay, though short!!!! real enjoyable

Wow!!!!!! What a lovely holiday. We had heard that there was no electricity in zanzibar and obviously thought OMG now what? Having booked and paid for the hotel online without knowing anything about it we did not know what to expect. The tour operators in zambia could not book it cause it is mainly sold to the Italian market. The reservations person who had dealt with my reservation (Khamis), was amazing at replying and assured us that the hotel had a generator, which it did. He also helped us to book a taxi to and from the hotel which saved us from over paying. The hotel staff were amazing and bent over backward to try and accomodate us. Having travelled with children before I was pretty worried that I would be stressed out about food and entertainment but fortunately the place is child friendly. We had a relaxed and amazing holiday on a budget. If you have any troubles Khamis and the other staff are willing to help in any way they can. The Superior rooms are obviously nicer than the family rooms but none the less all are tidy and well equipped with tv, fridge and clean bathrooms. If you are looking for a mid-range hotel for families I have to say this is the place. If you are looking for something more luxurious then the Gemma del Est is the answer. For us the place was warm and friendly and we loved it we will be back.