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“Shame about the housekeeping” 3 of 5 stars
Review of Wanaka Luxury Apartments

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Wanaka Luxury Apartments
5.0 of 5 Small Hotel   |   8 Stonebrook, Wanaka 9305, New Zealand   |  
Hotel website
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Hotel amenities
Ranked #19 of 54 Wanaka B&B and Inns
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Shame about the housekeeping”
3 of 5 stars Reviewed December 27, 2012

We stayed at Wanaka Luxury Apartments in early Dec 2012. We stayed in one of the smaller apartments, which meant we were farthest from the main building. This would account for the poor internet reception. Despite being well appointed apartments, the housekeeping service was terrible.

Room Tip: Go for one closer to the main building / office area to guarantee decent wifi. Specify the type of c...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, December 28, 2012
Thank you for your review. Sorry to hear that our housekeeping was not up to standard.
We have high standards with our housekeeping.
We were not informed by this guest at the time of there stay to rectify any problems they might be having.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    82
    28
    6
    0
    1
See reviews for
30
55
3
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Worcester
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed December 20, 2012

We stayed at apartment 6b December 8-9th December . We had a two bedroomed apartment with two bathrooms, open plan kitchen/dinining room/lounge. The accommodation was superb in every aspect - beautifully clean and maintained - with as much heating as you wanted. There was even a coffee making machine! The accommodation came complete with washing machine and tumble drier/ TV etc - everything you needed for a restful, relaxing holiday. Wi-fi was extra but reasonably priced.

Well done to everyone concerned.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, December 21, 2012
Thank you for your nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 11, 2012

The fact that I have now stayed at WLA 5 separate times (over 6 years), for a total of over 35 nights should tell you all you need to know about this place. After a long day on any of the 4 local ski fields, these apartments are a real pleasure to come back to.

I have stayed in the one, two and three-bedroom configurations and all are equally excellent. Two and three bedroom apartments are equipped with a full kitchen and inbuilt coffee machine (sweet!) while the one bedders have only a microwave and electric hotplate. The apartments are fitted out really nicely too, with nice decor and solid, comfortable furnishings. The beds are top notch too. Bathrooms are exceptional - with under floor heating, good toiletries and a spa-bath.

Each and every time I stay, the apartments are amazingly clean and overall are pretty well maintained also.

The outdoor hot-tub is a fair way away from some of the apartments which are located down on Lansdown Street. So be wary of getting one of those. Makes for a cold, dark run back to the apartment after a soak! There is a barbeque near the hot-tub which is perfect for cooking up some choice kiwi lamb chops, and there is a pizza oven also which makes epically good pizzas.

Not really any issues to speak of on any of my stays. Sometimes the wireless can be a bit flaky if you are in one of the apartments far away from the office. And the one and two bedroom apartments typically share a small lobby/entrance way which can be noisy if you are next to a large group of people who are coming and going a lot.

Overall, excellent place to stay in Wanaka. I'd live in one if I could!

Room Tip: Try and stay in an apartment on Stonebrook drive closer to the office. Will improve wifi reception a...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, December 21, 2012
Thank you for taking the time to review us. See you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-on-avon, Warwickshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2012

Lovely quiet place to stay in Wanaka. Lots of space for a one-bed apartment - very high quality bathrooms, though if you want to cook a lot be aware the kitchen part is a little basic. Both a private garden area and a shared pool/BBQ available. Will stay again next time I'm passing by.

Room Tip: All apartments look equally good. If you are going to stay for more than 4-5 days then contact them...
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, December 21, 2012
Thank you for your feedback. Hope to see you on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maclean, Australia
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 7, 2012

Quiet, reasonably priced, clean, short walk (10 to 15 min) to cafes, lovely furnishings.

We stayed in a one bedroom apartment , and it exceeded all of our expectations.

We cannot praise this apartment complex highly enough. Keep up the good work folks.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, December 21, 2012
Thank you. You are welcome to stay again any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 19, 2012

What well set up warm apartments these are. Particularly like the way that there are one, two or three bedroom options. Plenty of living space and dining in the two bedroom one we stayed in. Good bathroom but could have done with an extra toilet. Enjoyed the spa after coming home from golf and the setting with all the blossom trees out at this time of the year is lovely.

Room Tip: The one bedroom units don't have a full kitchen but microwave and electric frypan and, of course...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, October 21, 2012
Thank you for your nice review. Great to here our guests enjoying their stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 19, 2012

If you would like to treat yourselves to a luxurious night away for a special occasion or for no reason at all, this is THE place for you. We have just returned from two nights at these amazing apartments and only wish we could have stayed longer. They are top quality and are suitable for a couple, a family, or a group of friends. The owners have thought of every last little detail to make a stay here a holiday to remember. It is a home away from home. Situated in a quiet residential area it is nice to be away from the busyness of the town centre, and yet it is an easy 10 minute walk if you don't want to use your car. The outdoor spa pool is wonderful to relax in at the end of a day's skiing or sightseeing. In the summer the pool would be great for a cool off. We can't speak highly enough about these apartments.

Room Tip: Choose an apartment on the end of a building as there are more windows, hence you get more sun and l...
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volalex2001, Guest Relations Manager at Wanaka Luxury Apartments, responded to this review, August 25, 2012
Thank you for your review. It was a pleasure having you stay. See you next time your in Wanaka.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wanaka Luxury Apartments

Address: 8 Stonebrook, Wanaka 9305, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #19 of 54 B&Bs / Inns in Wanaka
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Wanaka Luxury Apartments 5*
Number of rooms: 29
Official Description (provided by the hotel):
29 Self-contained and fully serviced apartments provide a choice of 1, 2 or 3-bedroom luxury living in warm, alpine luxury. One glimpse in our photo gallery and it's easy to imagine toasting your toes in front of cosy flames in a stone fireplace, surrounded by beautiful exposed Baltic timbers. You'll find all the expected features such as drying cupboards, spas, computer-controlled central and under-floor heating, plus unexpected touches that border on the indulgent. ... more   less 
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Also Known As:
Wanaka Luxury Apartments Hotel Wanaka

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