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“Restfull” 5 of 5 stars
Review of Grand Mercure Oakridge Resort Lake Wanaka

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Grand Mercure Oakridge Resort Lake Wanaka
4.0 of 5 Hotel   |   Corner Cardrona Valley & Studholme Rds, Wanaka 9381, New Zealand   |  
Hotel amenities
Ranked #17 of 20 Hotels in Wanaka
Christchurch, New Zealand
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Restfull”
5 of 5 stars Reviewed December 19, 2010

Easy to find just on the outskirts of Wanaka. Reception efficient and the best was to come when entering our "superior room" - wow!!! Facilities were outstanding both in the room, restaurant and amenities.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancescaVoza, Public Relations Manager at Grand Mercure Oakridge Resort Lake Wanaka, responded to this review, December 21, 2010
Hello
Thank you for your review. I was pleased to read that you enjoyed the room and made use of the facilities available in the resort. I look forward to welcoming you back to the Grand Mecure Oakridge in the near future.
Kind Regards
Fran Voza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Havant
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 16, 2010

The Resort is situated some km back from the lake and a long walk to Restaurants and shops.
Staff welcoming and helpful. Regretably the food was disappointing for Dinner and Breakfast. Rooms not properly serviced over a 3 day stay.
Comment card completed and handed to management but no response - not to accor standards

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancescaVoza, Public Relations Manager at Grand Mercure Oakridge Resort Lake Wanaka, responded to this review, December 18, 2010
Hello
Thank you for your review,
I'm really disappointed that your stay wasn't what you anticipated - I have sent a separate message to you for some other information so I can personally follow-up and get back to you. Our goal is to provide a relaxed and enjoyable environment, so if it doesn't happen we need to know what we can do to fix it.
Kind Regards
Fran Voza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2010

Very nice hotel. About a 5 minute drive from town, but worth it. Rooms are clean, comfortable, and modern. The hot pools are wonderful and they have beautiful views of the mountains. I would definitely recommend this property and we would go back again!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserMcKenzie, Public Relations Manager at Grand Mercure Oakridge Resort Lake Wanaka, responded to this review, December 6, 2010
Thank you for your review. I was pleased to read that you had a pleasurable stay and enjoyed our hot pool complex and beautiful mountain views. I look forward to welcoming you back to the Grand Mercure Oakridge Resort in the future.

Kind Regards
Fran Voza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2010

We really enjoyed our stay at the Oakridge. I recommend getting a ground level unit so the kids can play around outside on the grass. The two room unit was great.. although the lay out is a little difficult if you have young kids as the pull out bed is in the same room as the kitchen (we just took the kettle in to our bedroom when kids went to sleep). The pool / gym complex is brilliant. There is also a reasonably priced room service menu for both adults and kids.

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 25, 2010

One bedroom unit clean and very spacious. Nice views from balcony. Hotel large but quiet. Staff were extremely helpful and friendly making this place a great place to stay. Food in bar was nice. Nice ambiance.

  • Stayed November 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Oakridge Resort Lake Wanaka

Address: Corner Cardrona Valley & Studholme Rds, Wanaka 9381, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Wanaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Oakridge Resort Lake Wanaka 4*
Number of rooms: 173
Official Description (provided by the hotel):
Grand Mercure Oakridge Resort is 100 kilometres from Queenstown and 2 kilometres from Lake Wanaka, the fourth largest lake in New Zealand. The resort features 173 hotel rooms and fully equipped apartments, a superb restaurant with indoor and outdoor dining, heated swimming pool with poolside bar and a day spa. During the warmer months, local activities include bushwalking, mountain climbing and fishing, while in winter the snowfields of Treble Cone and Cardrona are within easy reach. ... more   less 
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Also Known As:
Grand Mercure Oakridge Resort Lake Wanaka Hotel Wanaka
Mercure Wanaka

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