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“nice location but poor shower experience” 4 of 5 stars
Review of Edgewater

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Edgewater
4.0 of 5 Hotel   |   Sargood Drive | Lake Wanaka, Wanaka 9305, New Zealand   |  
Hotel amenities
Ranked #6 of 19 Hotels in Wanaka
Shanghai, China
1 review
1 helpful vote 1 helpful vote
“nice location but poor shower experience”
4 of 5 stars Reviewed September 24, 2012

Good location with a beautiful view, the lake is just in front of the room, everything is good for a family trip except not enough hot water for shower, the hot water is only available for a single bath and quick shower, and there is no staff informed me for this in advance. if they could offer enough hot water that will be a great stay

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, September 26, 2012
Many thanks for taking the time to share your family's experience of staying at Edgewater. I am delighted you enjoyed our location and spectacular views.

We appreciate your comments on our hot water system. We have checked the flow rates of our showers and these are running at 9 to 9.5 litres of water per minute with an output of at least 135 litres of hot water per room which is sufficient for up to 30 mins of showering at a water temp of 37oC.

Thanks again for your feedback and we hope to welcome you back to Wanaka and Edgewater soon.
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349 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 2, 2012

We loved the layout of the resort with great views of the mountains and lake Wanaka
Our one bedroom apartment had a lovely kitchen, dining & lounge area with warm sun streaming in and it was all tastefully decorated

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, September 4, 2012
Thank you for taking the time to share your comments of staying at Edgewater. I'm delighted you enjoyed your time with us and that you loved your one bedroom suite. We look forward to welcoming you back one day soon.
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Lake Roxburgh, New Zealand
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2012

we stayed at Edgewater for two nights recently and thoroughly enjoyed our stay. The location really makes this property stand out, the views just can't be beaten. Our one bedroom suite had everything we needed, the kitchen facilites were lovely and modern and the room warm and yet sunny in the mornings.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, August 31, 2012
Many thanks for taking the time to share your experience, of staying at Edgewater. I'm pleased you enjoyed your time with us and yes I agree the views are spectacular, this is because we are the only true lakefront hotel in Wanaka. We look forward to welcoming you back someday soon.
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Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 20, 2012

I went there with my parents for 2 nights stay at this place. Really really good. The room size and view was good. Only trouble was no free wifi. Otherwise great place to stay. The room was so close to the wanaka lake that my dad went for walk morning and evening for both days.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, August 31, 2012
Many thanks for taking the time to share your experience, of staying at Edgewater. I'm pleased you enjoyed your time with us. Since your visit to Edgewater, we now offer our in-house guests complimentary internet use from our lobby computer. We are working closely with our Management team and hope to have free wifi by the end of the year. We look forward to welcoming you back one day soon.
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Sydney
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2012

we Have stayed here previously and have notice some previous reviews that were not very flattering. Our family of three children were very happy here and we do not understand how anybody would not be delighted with the service, the accomodation and the friendlieness of the place. I would say this - if you do not enjoy this place, dont leave home.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, August 15, 2012
Many thanks for taking the time to share your experience of staying at Edgewater. I am pleased you enjoyed your time with us and we look forward to welcoming you and your family back one day soon.

Best wishes,

Sarah
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Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2012 via mobile

We had a great week and will certainly return. We had several meals in the wineglass cafe which we enjoyed. The staff were attentive and friendly. The villa was lovely. It's a beautiful situation and an easy walk into wanaka. I would have scored all 5s except for no free wifi. I know there is a PC in reception but free wifi at least for an or so per day in room would have been appreciated. Won't stop us coming back tho !

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, August 15, 2012
Many thanks for taking the time to share your experience of staying at Edgewater. I am pleased you enjoyed your time with us and we look forward to welcoming you back one day soon.

Best wishes,

Sarah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2012

Stayed here for some R&R from our hectic NZ trip schedule. Absolutely beautiful!
View of the lake from the room was unreal.

Stayed January 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater_Resort, Public Relations Manager at Edgewater, responded to this review, July 30, 2012
Many thanks for taking the time to share your experience of staying at Edgewater. I am pleased you had a relaxing stay with us and we look forward to welcoming you back again one day.

Best wishes,

Sarah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Edgewater

Address: Sargood Drive | Lake Wanaka, Wanaka 9305, New Zealand
Location: New Zealand > South Island > Otago Region > Wanaka
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Wanaka
#4 Luxury Hotel in Wanaka
#7 Romantic Hotel in Wanaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Edgewater 4*
Number of rooms: 65
Official Description (provided by the hotel):
Edgewater lies right at the water’s edge of Lake Wanaka. It is the perfect destination for you to experience all that Central Otago’s seasons have to offer. Our long, hot summers fade slowly into beautiful autumn colours, before the clear mountain air promises snow and crisp winter days. As the snowfalls melt, spring returns with its lush, bright greens. At Edgewater we have genuine local knowledge that complements our inviting accommodation and enticing seasonal menu. We can unlock the very best Wanaka experiences, tailored for you. Edgewater is a four star Qualmark graded property situated on the edge of Lake Wanaka. Come and touch the seasons at Edgewater. ... more   less 
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Also Known As:
Edgewater Hotel Wanaka

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