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“A bit dated but fine for an overnight” 3 of 5 stars
Review of Mackenzie Country Inn

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Mackenzie Country Inn
3.0 of 5 Hotel   |   2 Wairepo Roads | Cnr Ostler & Wairepo Roads, Twizel, New Zealand   |  
Hotel amenities
Ranked #4 of 5 hotels in Twizel
Albuquerque, New Mexico
Top Contributor
196 reviews 196 reviews
87 hotel reviews
Reviews in 102 cities Reviews in 102 cities
117 helpful votes 117 helpful votes
“A bit dated but fine for an overnight”
3 of 5 stars Reviewed May 16, 2014

I stayed 1 night in Room 111 and while the decor & furnishings were a little dated, it was fine for an overnight - as long as you avert your eyes from the weird green velvet drapes & the mismatched patterns of coverings of chairs, walls, and bedspreads. The rather tired bathroom is in need of a renovation & had reversed hot & cold faucets (be careful!) Strange heater on the bedroom wall, no AC, good bed, coffee/tea service, empty mini-fridge.

On the bright side, the view from the balcony was amazing - green pines, golden poplars & snow-capped mountains. The bar gave a very generous pour of an excellent Stoneleigh sauvignon blanc, and the leg of lamb at the buffet was excellent.

If you're looking for a place to stay the night before or after visiting Mount Cook, this hotel is fine as long as you don't expect much.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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126 people have reviewed this hotel

Traveler rating
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20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 7, 2014

Not sure if there are better rooms than others but ours was awful. Large room overlooking gardens but the doors leading out to the balcony were filthy. Hairs were found in the bed and many on the floor of the bathroom!! Arm chair in the bedroom was worn and dirty and stains on the carpet. Carpet in the restaurant was covered in dirty marks, all over it and to be honest the condition of the hotel from what we could see made it a rather reluctant breakfast. Depleted dishes were not replaced readily and guests were kept waiting for new supplies. Thankfully only stayed one night.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 3, 2014

Pleasant drive the next day to Mt. Cook, however the motel itself leaves a little to be desired. Getting quite shabby and saggy beds. Was quite disappointed. Dining was good, nice food and well priced. Bathrooms need total renovation. Nothing really to do in Twizel.

Room Tip: Check one out before you take it.
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  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 25, 2014

having read a few negative reviews, I was not sure what to expect. We usually stay in Tekapo en route to Queenstown, but as Lake Tekapo was full, we decided to stay in Twizel and thought it would make a change. The hotel was actually quite good and had everything we needed. As previous reviewers have mentioned, there was some bubbling on the ceiling probably due to an old leak that had not been repainted and there was a stain on the carpet.

But, that aside, we had a really large room with a great view over a garden at the back of the hotel. Lovely comfy leather effect recliner chairs, everything was clean and plenty of fluffy towels, toiletries and a big bath tub. We were able to dry our swimming stuff for $3 at the guest laundry, wifi was $5 for 24 hours and good reception. beds were really comfy and heaps of pillows. We had a room with two queen beds and I loved the fact that there were was a bedside table by each outer side and in the middle, so 3 in total, unlike the following hotel that just had one altogether! staff were really friendly and helpful as well.

Our son enjoyed playing with the resident hotel cat who was a hit with all the kids staying and the hotel bar had a lovely roaring fire in the evening. Owing to a coach tour arriving and finding out that only a buffet was available, we remembered what we had read and popped across the road to Poppies. Just managed to snag the last available table, - terrific food, great atmosphere, may be tempted to stop in twizel more often just so we can eat there.

yes, it could do with a little bit of a repaint, but it had everything we needed. It also felt like it had a little bit of 'soul' unlike some of the bigger chains. On a final note, Breakfast was o.k, we only wanted toast and cereals, but the cooked breakfast looked a little school canteen like. That said, for a one night stop over, we were quite happy and would definitely consider staying there again overnight if we were passing through and needed to break our journey.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peterborough
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 14, 2014

This hotel needs to be revamped urgently. The room had wallpaper hang off, badly stained sink, in fact the whole bathroom needed replacing. Unfortunately the food rather suited the hotel, poor. The location was OK but the town closes at 17.00 hrs. Poppies bar across the road was better than the hotel and there was also another bar in the shopping area (shopping mall on the signs)

Room Tip: Stay somewhere else
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  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Top Contributor
115 reviews 115 reviews
77 hotel reviews
Reviews in 73 cities Reviews in 73 cities
256 helpful votes 256 helpful votes
1 of 5 stars Reviewed April 6, 2014

I hate using the lowest rating but I was very disappointed with my stay. The motel looks lovely from the outside and is close to Mt Cook and other sites but the inside is a huge letdown and needs a major refurbishment. My room is from maybe 1960 (before my time) with a built-in heating unit in the wall and a built in radio into the bedside table. The room has a stink from probably back then even with all windows open. I'd say the carpet and bathroom may be a few ywars newer but the carpet is worn down. The bed is harder than a rock and my back aches horribly. The bathroom is really from another error with the faucet handles on the sink a yellow colour but were previously clear plastic. On the bright side, I only had one night. I didn't even try the restaurant. Since it was prepaid, if I had a second night, I would have left and paid for something else. This motel has such potential - it is a shame.

Stayed April 2014, traveled solo
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Auckland, New Zealand
1 review
1 of 5 stars Reviewed March 20, 2014

booked a new deluxe room and got a very old standard one because of 'double booking'. no notice or apology. got a small discount after the fact.

carpets very old, stinky and pulling away, wallpaper peeling off the wall, roof leak and mould approx 1m long.
to cap it off breakfast staff were very unfriendly and the scrambled and poached eggs were terrible.
such a poor experience we will never go to Twizel again.

Room Tip: Rather keep going and stay at Mt Cook. Web site photos are miles from the reality
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  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mackenzie Country Inn

Address: 2 Wairepo Roads | Cnr Ostler & Wairepo Roads, Twizel, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Twizel
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Twizel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mackenzie Country Inn 3*
Official Description (provided by the hotel):
The Mackenzie Basins best kept secret with stunning mountain views from a relaxed setting. Featuring natural stone, roaring fires and expansive lawns, Mackenzie Country Inn is the ultimate place to chill out after a day experiencing the activities and sights the region has to offer.Private balconies/patios, views to the spectacular mountain surrounds and a bath in all 108 rooms, paradise is found!With its own restaurant, rustic bar with Sky, modern conference/function facilities, internet and laundry Mackenzie Country Inn is the perfect location for your family holiday, ski accommodation, Honeymoon escape, getaway, or wedding.A Qualmark 3.5 star rated hotel ... more   less 
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Also Known As:
Mackenzie Country Hotel Twizel
Country Inn South Island
South Island Country Inn

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