We are a family of four (2 kids 4 and 2) and stayed here for 4 nights as part of our first ever trip to Fiji. I had previously read lots of TA reviews so I was fairly well informed and kept an open mind as to my expectations. Overall we enjoyed the Shangri La Fijian and the fridndly and caring staff really make the resort what it is.
Overall we enjoyed our stay here and I'll try to outline the following hints and suggestions:
We booked a private transfer through the Shangri La with Coastal Inland Tours. Upon arriving at the airport the driver was courtous and professional, the car was big with plenty of boot space. They had a childs seat set up for my 2 year old and he was happy to stop at the supermarket for us to load up on snacks and water. I would recommend getting the private transfer, at FJD $126 it is worth the extra money to have someone drive you straight to the resort, and have a nicel clean air conditioned car.
# Tip 1: if you have kids I would recommend booking the private transfer from the Shangri La
Check in: Check in was pretty quick, we were given welcome drinks on arrival and the overall process was straight forward.
Rooms: We booked an Interconnecting room, ocean views. (booked direct with the hotel not travel agent - as only the hotel can guarantee the rooms) We had originally requested a cot but it was not there when we checked in. We rang reception straight away and within half an hour this was remedied. The rooms were clean, modern, with beautiful ocean views. It ws also located at the quiet end of the resort, however in hindsight, we are not sure we would stay here again. It was a long walk to the family lagoon pool/ beach/ kids club and although we did enjoy the walk, it also got tiring having to carry kids up and down stairs all the time. Other than that, we were happy with the cleanliness of the rooms and the location. the beach was basically outside our rooms (seperated with a patch of grass) and there were starfish, sea snakes and colourful fish in the blue clear waters.
Tip 2# If you are not too bothered with noise I would recommend a lagoon room for families. Otherwise ocean view rooms were beautiful and quiet.
Kids club: Reception gave us a Kids club activities schedule when we checked in. My 4 year old went to the kids club and I also took my 2 year old along. The kids club was great. Firstly they have an outdoor playground where you can take your kids to before the kids club opens. The kids club is run by mature, experienced ladies and they do lots of fun things like tye dying (t shirts) and visits to the marine education centre.
Tip 3# make sure you get a Kids club activities schedule and make use of the kids club on offer, I think Thurs and Saturdays they have tie dying at extra cost but these days are popular
Restaurants: This was probably the biggest let down. The meals, as I expected, were overpriced and fairly ordinary. Even the breakfast wasnt the best - long life milk, fruit loops for kids and to much sugary muffins and buns that looked like they were straight from the packet. Also the staff during breakfast time were unorganised, often they was no hot water and you had to keep chasing people down for tea and cofee.
Tip 4# try and get to the breakfast before 9am as it gets more hectic as the day goes on
We had one night of room service pizzas - came to FJD60 and the pizzas had way too much cheese. For lunch we ate at the Beach bar and grill, the burger was ok but the calamari was pretty bad. For all other meals we ate at Geckos and Tomlus and that was a good decision as the meals were cheaper and the food was much better standard. Also snacks etc were expensive so it was worth stopping at the supermarket on the way to the resort and bringing food from home.
#Tip 5 book a taxi and go to Geckos (across the resort) or Tomlus. Geckos has a free dance/ dinner show on Friday and Sunday nights, recommend making a table reservation these nights. Also Tomlus has a number of supermarkets next door that open till 10pm so it is worth a visit just for that reason
Pools: We went to all three pools, the infinity pool was closest to our room, renovations were taking place on top of the cafe coral so it was a bit noisy at times but otherwise ok. The adult only pool was next to the Takali restaurant and probably my favourite, the Lagoon pool was a bit crowded but the best location as right by the Lagoon beach, and the Beach bar and grill. Overall I was impressed with the cleanliness of the pools, I regularly saw the resort staff cleaning the pools and it was always supervised.
#Tip6 if you have kids suggest go to the Lagoon pool otherwise you will enjoy the peace and quiet of the adults only pool near the Takali restaurant
Beaches: A big drawcard of the Shangri la is it being a beachfront resort and just beautiful. The beaches were picture perfect, golden sand, clear waters with coconut trees. For that, it was worth paying a bit extra and staying here rather than at Denarau or a 3 star hotel with no beach access.
Tip 7: consider staying at the Shangri La as they basically all the rooms are right on the beach.
Location: Only 1 hour from the airport and at the coral coast the location was great. From here you get a glimpse of Fijian life, as you have the nearby towns of Cuvu and Sigatoka. The drive from the airport was pretty spectaclar as you can see the villages, schools and mangroves, rainforests and river settlements, goats crossing the road and ladies selling nuts and fruits on the side of the road.
Tours: We did a half day Sigatoka river cruise with Coastal inland tours, I cant recommend the tour enough. The company is based in Sigatoka so were able to pick us up and drop us off at the resort fairly easily (although they do pick ups from Denarau). We visited a local school, church, had a welcoming kava ceremony, did a cruise up the river and saw coconut husking.
Tip 8 # book a tour with Coastal Inland Tours!
Staff: I cant say enough good things about the staff here. They really make the place exceptional. From walking to our room from reception, we were always greeted by at least 10-15 "Bulas!" everytime the staff members saw you.
On a personal note, my son hurt his foot as he was stung by a red ant at the childrens playground. Imediately the doctor and staff treated him and were very attentive and concerned. They sent a transfer bus down to us so that we could all get driven back to our room without the long trek back, and one of the staff members insisted on carrying my son up the stairs to our room. The next day we got a phone call from management to check up my son to see if he was ok and the day after that the management left us a beautiful bowl of fruit and handwritten note to say sorry for Shaun's foot and to dial reception of there were any complications. Without sounding un-Australian, this kind of hospitality is rarely found back home and we were touched by the way the injury was handled.
Summary: The staff and location of this resort, make the Shangri La a great place to stay. Whether you are a honeymooner, family, couple or single, it is well set up for every taste.
- Also Known As:
- Shangri-La`s Fijian Hotel Yanuca Island
- Shangri-La`s Fijian Hotel
- Fiji Shangri La
- Fiji Shangri La Resort
- Shangri La Fijian Resort
- Shangri Las Fijian Resort
- Shangri Las Fijian Hotel
- Fiji Shangri La Hotel
- Fiji La Shangri
- Fijian La Resort Shangri
- Shangri-La's Fijian Resort & Spa Fiji/Yanuca Island
- Official Description (provided by the hotel):
- The resort is exclusively located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway.A traditional Fijian village is the inspiration behind the layout of the 442-room resort. Every guest room, suite and bure features a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. Unlimited wired broadband Internet access is complimentary in all rooms. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. A wide range of dining options are available, from Pacific Rim fine dining to informal fun dining at the poolside. Cultural shows highlight Fijian lovo, meke and firewalking rituals, South Pacific and Fijian Fire dancers.CHI, The Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. ... more less
- Reservation Options:
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