This hotel is more for business people and locals visiting family. Not a good pick, if you are on holiday as we were, due to the tiled hallways which made even light footsteps travel up & down the hallway and into your room. We had a very disturbed sleep due to families running up and down the corridors until 2am. Room reeked of smoke, even though it was non smoking. Had at least 3-4 kids in next room (2 person room). TV didn't work properly. Internet in room never worked. House keeping turned up at 5pm to clean room.
Spoke to assistant mgr, she ended up being all talk no action. Hotel manager was supposed to come and see us first thing in the morning which never happened. Had to wait over 10 mins for porter to collect bags upon checkout, so ended up going to get their trolley and doing it ourselves. Only then did the porter arrive. We spoke to the staff member as we were settling our bill. He may have been new as he didn't seem to concerned or take the appropriate action of asking his supervisor for assistance, he didn't even know how to process an eftpos transaction, so we ended up filling out manual documents for the payment.
Only redeeming feature was the restuarant - the food here was the best we had during our 2 week stay on the mainland (including Denarau Island).
- Official Description (provided by the hotel):
- Situated overlooking the gorgeous Bay Of Islands, 15 minutes from the vibrant Fijian capital of Suva, Novotel Suva Lami Bay is the ideal destination for business or leisure. Most of the 108 rooms feature balconies with views of the lush tropical garden or picturesque Lami Bay. Fun local activities including diving, snorkeling and sailing are easily arranged by the ATS Tour Desk staff within the hotel. ... more less
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- Also Known As:
- Novotel Suva Lami Bay Hotel Lami
- Tradewinds Hotel Suva