I hadn't been to Fiji before but my husband had years ago, we mainly chose this hotel because we had a 2 year old and it was a nice short flight (3.5 hours) and a 20 minute drive to the resort from Nadi airport. We scoured the reviews here first and we thought it was going to be the newest resort in the area.
The first day got off to a rocky start, when we got to immigration in Fiji, there was a huge queue in about 30 degree humidity, not a good combo with a toddler who hadn't slept on the flight, and me quite pregnant, although we got lots of sympathetic looks, no special treatment. After an hour waiting, about three from the front of the queue and the toddler screaming we got pulled to the front. Then another half an hour waiting for our luggage and stroller, then another 10 minute wait through customs. I was about ready to cry and go home, when we were greeted by our driver from the resort and the white 7 series air conditioned BMW. Thank God. It was cool an spacious, and he offered us cold water and towels from the cooler in the car. No baby seat, but they drive pretty slowly and it is rural roads so not too dangerous. Everyone's good mood was restored and all was well. When we got to the resort, we were settled into our room and told 'by the way there is no water for half an hour' since the islands water supply was being fixed or something. Turned out to be about 3 hours and I didn't get a shower that night. Also I quickly figured out that our room was not the beachfront we had booked. Instead it was right near the deli, so quite noisy wth the restaurant and band nearby and light all night. I was really upset but the manager sorted us out a beachfront the next day. Bit of a hassle moving since my husband had already unpacked everything. Also be aware that a "2 bedroom" meant for us two adjoining rooms (studio and one bedroom) however this is apparently bigger than an actual two bedroom so I didn't complain. The two heavy adjoining doors were a bit of a pain.
However from this point on I didn't have much to complain about. The staff are all so easygoing and genuinely friendly, the rooms are spectacularly new and well fitted - complete with washing machine and dryer ( a lifesaver), espresso machine and coffee (no time to figure out how to use it), dvds in each room, playstation, flat screen tvs, all brand new. The weather in winter was great - 29 degrees every day, the food in the restaurant Nuku and the deli were better than I expected although not cheap, probably priced the same as Sydney. The breakfast buffet (included) was fantastic, everything you could want, all eaten outside overlooking the ocean if you want. The deli also has pizzas which are pretty good and well priced. The pools are great, clean, new, with lots of seating and towels. Last week of school holidays we had no problem getting a nice possy. The spa and kids club and gym are makeshift but the service and facitlies excellent nonetheless. My husband and I both had fantastic massages there. My husband really liked the gym, although it is small there was hardly anyone there and it was new and clean and air conditioned with tv and towels and water.
The only things wrong were that we asked for a high chair for our room that didn't come for about three hours, too late for our son's dinner but it did eventually come after asking about 4 times. i recommend getting things from the beginning. Also the kids club has a severe lack of organised activities for younger kids. They do have activities but these are only 1/2 hour long most of the time and don't keep the kids amused all day. I would like to see a three hour kids club session twice a day.
The babysitters are cheap F$6 hour and pretty good although don't expect fully trained nannies. They love kids but are a bit lazy and not always really experienced with kids. OK mainly to watch the kids when you aren't around the pool or go out for dinner but not really for bathing feeding etc unless you are really trusting and not fussy. Most of the time they are cleaning staff that are finished for the day. Our nanny nearly scalded my son in the bath so supervision is essential.
There is a Denerau shuttle bus that is free and will take you to all the other resorts like the Sheraton, the Westin and the Sofitel. From what we saw were were well pleased that we had chosen the Hilton. They were all a bit tired except the Sheraton. This had an excellent restaurant "V". We would have gone back again but they were closed Sunday and Monday. Also "Hamacho" at the Westin has good Japanese.
Overall we didn't want to leave and I cried on the last night when the restaurant staff sang us a farewell song over dinner in the restaurant. When they finish this place (there is lots more scheduled, including restaurants etc) it will be out of sight, however it was hard to get a time frame on this out of anyone. Be aware when you go that it is unfinished and you will be ok.
We would definitely go back next year.
- Official Description (provided by the hotel):
- What's your idea of the perfect escape? Perhaps it's spending precious time together as a family. Maybe you want to rediscover romance, in a setting that's simply breathtaking. Or perhaps you'd rather enjoy relaxing spa treatments and superb cuisine...For sheer romance, a glorious honeymoon, your best family break ever or a golfer's dream holiday, Hilton in Fiji makes the perfect setting. Welcome to your perfect escape. ... more less
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- Also Known As:
- Fiji Beach Resort & Spa Managed By Hilton Hotel Denarau Island
- Fiji Beach Resort And Spa Managed By Hilton
- Hilton Fiji Beach Resort
- Hilton Denarau Island
- Fiji Hilton
- Denarau Island Hilton
- Fiji Beach Resort & Spa Managed By Hilton Denarau Island