We returned from our trip today. We loved Fiji but have mixed feelings about the Fiji beach and spa resort managed by Hilton. Firstly, the location was great. It is close to Port Denarau where plenty of tour operators are offering excursions. The resort is clean and well laid out. We stayed in a studio beachfront room which was perfect for a couple. The room was well presented and had a view onto the beach. The pools are also great, we were worried that kids would be an issue but we were never bothered by any. The resort also offers excursions by adrenalin Fiji, we used the kayaks and also did the jet ski safari which was a great experience.
Our major problems were with the food and service. The service at times was unacceptable, usually at breakfast and lunch. We ate every morning at Nuku. Some days we were offered coffee and juice, other days, no coffee appeared. During lunch we were often finding that the service was poor. This ranged from waiting over 30 minutes for our food when the restaurant was practically empty and receiving our cheque without being asked whether we wanted anything else. Usually the cheque arrived before we finished our meal. In contrast, the Nuku restaurant in the evening couldn't more different! The staff were a delight and the food was excellent, it was like night and day! On our last evening the staff at the restaurant sung their traditional farewell song, it was beautiful!
Overall we enjoyed our stay at the hotel, most of the staff were incredibly friendly, we were greeted with a 'bula' by everybody we met. We will return to Fiji but doubt we will return to this hotel.
- Official Description (provided by the hotel):
- What's your idea of the perfect escape? Perhaps it's spending precious time together as a family. Maybe you want to rediscover romance, in a setting that's simply breathtaking. Or perhaps you'd rather enjoy relaxing spa treatments and superb cuisine...For sheer romance, a glorious honeymoon, your best family break ever or a golfer's dream holiday, Hilton in Fiji makes the perfect setting. Welcome to your perfect escape. ... more less
- Reservation Options:
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- Also Known As:
- Fiji Beach Resort & Spa Managed By Hilton Hotel Denarau Island
- Fiji Beach Resort And Spa Managed By Hilton
- Hilton Fiji Beach Resort
- Hilton Denarau Island
- Fiji Hilton
- Denarau Island Hilton
- Fiji Beach Resort & Spa Managed By Hilton Denarau Island