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“Amazing resort!” 5 of 5 stars
Review of Sofitel Fiji Resort & Spa

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Sofitel Fiji Resort & Spa
5.0 of 5 Resort   |   Beachfront, Denarau Island, Viti Levu, Fiji   |  
Hotel amenities
Ranked #8 of 9 Hotels in Denarau Island
Waitaki, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Amazing resort!”
5 of 5 stars Reviewed March 10, 2014

Stayed here for 7 days, got engaged here! Lovely resort, best pool in denarau. One of the only resorts on the island with a beach also. Not crystal clear water but still lovely to swim in! Try the jet ski tour that leaves from the resort, it was amazing. Great location, one of the closest to the port-10min walk, or cheap on the bula bus! Friendly staff, fairly pricy food, but really great quality. We often went to the port to eat.. was here for new years! Great fun at the hard rock cafe! would highly recommend.

Room Tip: We enjoyed the ground floor as we were out having drinks mid afternoon on the lawn! We could see the...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 12, 2014
Great to read that you had an enjoyable stay, but also that you got engaged at the same time.

We look forward to welcoming you back either for your wedding or honeymoon.

Best regards

Simon Jinks
General Manager
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2,122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
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English first
Greenfield, Indiana
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 8, 2014

We stayed here 3 nights on a group tour. It is a lovely resort - the rooms, grounds, beach, pool area are all great. The restaurant V is very nice, and a good value given the USD/Fiji $ exchange rate. The staff are all very nice. Americans really have to learn to adjust to "Fiji time" and not expect anything very quickly. Just kick back and enjoy the great surroundings.
Off of Denarau Island, Fiji is definitely "3rd world", with lots of poverty. The employees at hotels and restaurants do not make a wage that we would expect, so be generous!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 12, 2014
Thank you for your review of the Sofitel. We are glad that you enjoyed our facilities, restaurants and location.

We look forward to seeing you again

Regards

Simon Jinks
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2014

We got back yesterday and I will go back and do even more activities with my family and friends. The Sofitel was welcoming and I can acknowledge one of the other reviews about the showers. Our first room was very uncomfortable with the shower leaking into the whole bathroom and our friends next door to us had thier shower full of mould and leaked as well. The TV's were not new without all the expected connections you would expect nowadays,the Sofitels engineer was unable to work out the simplest thing.I worked out how to connect our kids equipement with a trip to one of the shops nearby,handy if the wheather turns bad, but in our case the wheather was terrific all week. Staff are all frendly but it took us acouple of days to work out we are on FiJi time and you need to allow long delays with ordering anything from toilet paper to drinks and food. But after saying that you quickly work out what staff will help you out promptly and stick to them mostly. I recommend JOE(general waiter),Eddie(entertainment) and Ossie in the upstairs bar. A special thankyou to Lucy, assistant to the general office manager who went above and beyound to correct all issues we raised. The lady even changed our rooms to make a stay the way it should be. I will be back to Sofitel due to the efforts made by these staff members to listen and act on our feedback. Thank you guys for a enjoyable stay. Love your pool, we went to all the resorts and for us it is the best. We spent alot of money at the resort and tried more than once all the dinning experiences they had to offer, they were ok but can be tweaked up some more or the food and service. Try the Denarau marina for shopping and dinning out. Cheap bus trip to the marina or walk it in 15 minutes with complete safety. We went quad biking as well and that was excellent. Don't forget to try a island or more you will love it, and ofcourse do Nadi town, we bought alot there, but beware, and keep to the main street. I miss Fiji and look forward to another stay with Sofitel in the near future. Robert.

Room Tip: Don't go for anything less than a familty room with bunk beds for the kids.Alot more room for al...
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 12, 2014
Thanks for your review on the resort and its pleasing to read that despite some issues you are looking forward to your next stay with us.

I will certainly pass on your positive comments to the specifically mentioned Ambassadors.

We look forward to welcoming you back

Regards

Simon Jinks
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 6, 2014

This was the best holiday of my life, don't take any notice of the knockers this is a great resort. From our arrival greeted with a cold drink, sitting down for the checkin everything was over in a few minutes and it just got better, our luggage loaded onto a golf cart and driven the short distance to the room. A beautiful room on the top floor overlooking the Spa, gardens and ocean. The beautiful pool beckoned with plenty of room for all. The food was good, the coffee shop was great both for light meals and great coffee. V Restaurant was amazing, one night there was a magnificent 6 course degustation dinner, truly as good as anywhere. The staff were so friendly and nothing was a problem and all requests were quickly fulfilled.

I'll be back there in 10 days, what more can I say?

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 7, 2014
Thank you for taking the time to write about your holiday at the Sofitel Fiji. It's a pleasure to read about your positive experiences, which have been shared with our team of ambassadors.

We look forward to welcoming you back

Regards

Simon Jinks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stayed here for 10 nights in February 2014. The staff were just fantastic during our stay, nothing was too much trouble. Great food at the Salt restaurant with great view towards the sea.
You can save money by being an accor member then the food is 50% off!
Catch the Westbus into Nadi or to the Wharf for only F$1.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 7, 2014
Thanks for the review, i am pleased that you found the resort to be relaxing, and our team of ambassadors fantastic.

We look forward to seeing you again

Regards

Simon Jinks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenai, Alaska
Top Contributor
87 reviews 87 reviews
37 hotel reviews
Reviews in 53 cities Reviews in 53 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 5, 2014

We stayed at the beginning and end of our time in Fiji and felt like this was a great facility. We enjoyed our dinner by the beach on our first evening and liked that this hotel was located close enough that we could walk to the marina. The staff was welcoming and public areas well maintained. There were two areas of disappointment: our bathrooms on both stays had not been maintained. The showers were not clean and both the toilet (needed several flushes each time) and showers needed repairs. Water ran out onto floor in both and one section of glass was missing the first night. These areas could easily be corrected. More importantly but less easy to correct was the mildew-moldy smell. The air and beds did not smell good---and it probably would require updating the air conditioning system. We know that humidity is a part of the tropics but we found other hotels on the island to not have this problem. We feel badly writing this when the rest of the facility was so very nice. Both our rooms were in the same wing and same floor so maybe it was an isolated problem.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 7, 2014
Thank you for your review, it's a pleasure to read that overall you enjoyed your stays at the resort.

I have taken onboard your observations on the bathrooms and the mildew issues and these will be rectified with my teams.

We look forward to seeing you again at the resort

Regards

Simon Jinks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 1, 2014

Hotel is in walking distance from ferry terminal which allows easy trips to all of the Mamanuca and Yasawa Islands. Nice hotel building, rooms and beautiful surrounding gardens and pool.

If you don't like animation next to the pool (like myself), avoid the pool area during the day. There is plenty to do in Denarau, Nadi, Lautoka or in the nearby islands.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon J, General Manager at Sofitel Fiji Resort & Spa, responded to this review, March 2, 2014
Thank you for your review of the Sofitel Fiji.

It's a pleasure to read that you enjoyed your stay, and we look forward to seeing you again

Regards

Simon Jinks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Denarau Island
#3 Romantic Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#6 Top resorts Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 Family Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This luxury resort . Our Fiji beach resort offers 296 rooms, each with a private balcony. Otherfeatures at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and the largest conference facilities on the island. A marina and cultural temples are nearby. ... more   less 
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Also Known As:
Sofitel Fiji Hotel Denarau Island
Sofitel Fiji Resort And Spa
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island

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