We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely rooms, impressive pool” 5 of 5 stars
Review of Sofitel Fiji Resort & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sofitel Fiji Resort & Spa to your Saves list
Sofitel Fiji Resort & Spa
5.0 of 5 Resort   |   Beachfront, Denarau Island, Viti Levu, Fiji   |  
Hotel amenities
Ranked #8 of 9 Hotels in Denarau Island
Auckland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Lovely rooms, impressive pool”
5 of 5 stars Reviewed December 31, 2012

A beautiful, classy place to stay and play. The pool is wonderful (2nd only to the Radisson Blu down the road in our children's opinion). Gorgeous breakfasts, lovely entertainment for New Years Eve - fantastic fireworks! Had a lovely couple of nights. Spacious Rooms and well designed with style and finesse.

Room Tip: We had a ground level pool / garden view room which was lovely. The kids could walk out the ranch s...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,122 reviews from our community

Traveler rating
    880
    790
    297
    107
    48
See reviews for
718
970
64
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Suva, Fiji
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2012

I live in Fiji and as such have stayed in all the up market resorts and hotels. The Sofitel is worst in class. After a previously bad experience, we only stayed this time due to lack of other availability at other hotels. Check in was average, with no porters available, just a finger point in the direction of the room. The room was small, bathroom tiny, mould on tiles and tired fixtures. Breakfast was poor, with little selection. The worst thing about the resort is the birds that infest the breakfast area. It is very unhygienic, with bird droppings visible (I left the restaurant with a dropping on my shirt!). The pool facilities are of a 5 star standard, however the rest of the hotel is 3 star at best.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed at the Sofitel December 8-18 and have nothing but praise for the staff, facilities, food and atmosphere! This was the first time we had travelled overseas with children (4 & 3) and we were a bit apprehensive but from the time we landed, we had the best time in the one of the friendliest countries on Earth. The staff were attentive and prompt with anything we needed, the buffet breakfast and dinners were sublime in the lagoon restaurant. We don't eat seafood but there were plenty of options available from the buffet. We were also there during Tropical Cyclone Evan and if you are to experience one of these, do it at the Sofitel in 5 star comfort. The organisation, planning and preparation and communication to guests was outstanding. As a family we will return to Fiji again and we won't bother staying anywhere else except the Sofitel! Vinaka!

Room Tip: Families with 2 children should go for the superior family room where the children have their own li...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakera, General Manager at Sofitel Fiji Resort & Spa, responded to this review, December 30, 2012
Bonjour Teacherdavo,

Thank you for choosing to stay at the Sofitel Fiji Resort & Spa for your first overseas holiday with your young children, we are delighted to read that you had a great stay and holiday with us. It is also great that you felt safe and secure being a young family during TC Evan as this was our main goal, thank you also for your kind words about our staff and service.
We all hope to be able to welcome you back again soon.

Kind regards,

Adam Laker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

We only stayed for one night but after coming from Treasure Island which was 3 star this place felt like heaven! The pool and grounds were awesome and staff were really helpful.

During the night I woke up and could not work the air conditioning (it kept turning on and off at intervals and myself nor my partner could fix it so that it was going constantly) - I called reception and they sent someone down straight away and fixed it. Great service!

We had an indian buffet dinner which was delicious - not disappointed at all.

We were lucky to leave the day before the cyclone hit thank god!

Loved it, personally I think if you are going to Fiji you should actually stay on the outer islands at least for a few days to see what real island life is like but this place was awesome and I would definitely stay here again for pre or post accommodation before/after visiting the islands.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakera, General Manager at Sofitel Fiji Resort & Spa, responded to this review, December 30, 2012
Bonjour olivias_travels ,

Thank you for taking the time to post your last review after your stay with us. I am delighted that you had a great stay and even happier that you would love to stay with us again.
I am also so pleased to read that our engineering team managed to correct your aircon unit in your room quickly to help you get a good nights sleep.
Thank you also for your kind comments about our Indian style buffet night in Lagoon, we hope you are able to visit us again as soon as possible.

Kind regards,

Adam Laker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new Zealand
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 25, 2012

Thank you so much to the wonderful team at Sofitel Denerau. Unfortunately our holiday was interrupted by Cyclone Evan, however the Sofitel staff did everything they possibly could and more to make all guests feel safe and comfortable. The night of the cyclone we all slept in the hotel ballroom. There were constant updates keeping us well informed, free food and drink and a movie to pass the time. We could not have asked for more. The hotel itself is great..the pool is huge with plenty of sun loungers. There are various restaurants to choose from and the Accor Advantage plus Card is great as it save you 50% on dining. When travelling to Fiji I do prefer to visit an Island just for the amazing snorkelling.... but if I was to stay at Denerau the Sofitel would be my only
choice. Thank you once more.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakera, General Manager at Sofitel Fiji Resort & Spa, responded to this review, December 30, 2012
Bonjour Tig.kim,

Thank you for taking the time to post your last review, I am delighted to read that you enjoyed your stay with us and much happier to read that you felt safe and secure during the TC Evan that moved over Fiji as this was our main target as we know how scary these events can be. We hope to have you back again soon.

Kind regards,

Adam Laker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2012

We were also unfortunate to be in Fiji when Cyclone Evan hit, I am so glad that we were at the Sofitel as the staff and management ensured we were taken care of the whole time, with constant updates and emergency proceedures relayed to the guests, they fed us all (free of charge) and did their best to relieve our fears without even knowing what was happening with their own homes and families. we would not have wanted to be anywhere else during this tragedy. the following day they started work on cleaning up and pretty much had all the activities open again within 24 hrs.Thank you for making our honeymoon such a memorable experience, we will definitely be back

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakera, General Manager at Sofitel Fiji Resort & Spa, responded to this review, December 24, 2012
Bonjour Karen & Jason D,

Thank you for choosing to stay with us here at the Sofitel Fiji Resort & Spa, we are delighted to read that you felt safe and secure during the TC Evan and even happier that you still had a great honeymoon. Thank you for your kind words about our staff and there service over this period.
We hope we can welcome you back again soon.

Kind regards,

Adam Laker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
corrimal australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2012

We were asked to leave matamanoa island because of the threat posed by cyclone evan. We booked into the Nadi Sofitel to ride out the cyclone and just as well because it was very damaging. During the 24 hours that the cyclone played havoc outside, all guests were accomodated in the grand ballroom on chairs or on the floor. The staff worked throughout to provide food, drink and service for guests including assistance in making travel arrangements. Well done Sofitel and special thanks to the staff who worked way beyond normal hours even though they would have had family at home being batterred by the cyclone.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakera, General Manager at Sofitel Fiji Resort & Spa, responded to this review, December 24, 2012
Dear Valued Guest,

Thank you for taking the time to post your last review, we are delighted that you felt safe and secure during the cyclone and its great news that you are hoping to come back again soon.

Kind regards,

Adam Laker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sofitel Fiji Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Location: Fiji > Viti Levu > Denarau Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Denarau Island
#3 Romantic Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 Top resorts Hotel in Denarau Island
#6 Family Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This luxury resort . Our Fiji beach resort offers 296 rooms, each with a private balcony. Otherfeatures at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and the largest conference facilities on the island. A marina and cultural temples are nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Agoda, Despegar.com, Travelocity, Hotels.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Sofitel Fiji Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Fiji Hotel Denarau Island
Sofitel Fiji Resort And Spa
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island

Owners: What's your side of the story?

If you own or manage Sofitel Fiji Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.