First and foremost you must remember you are on Fiji time.
Ditch the IPhone, IPad and Laptop. I know you can do it. Ok, maybe not at night.
We have just returned from eight nights at the Villas with our two Grandkids (7 and 11). My report basically agrees with most of the positive compliments previously written and they are totally supported. Instead of going there l would like to point out some more abstract views.
The staff (possibly with the exception of reception) are excellent. Security, Conceirge, Guest Services were fun simply just to chat with, and extremely helpful. Security are an absolute wealth of knowledge. A special mention must go to the lovely ladies who serviced our villa, and the supurb team that ran the Kids Club. Thank you all.
The Villas are enourmous. We had a couple of minor isuues, but these were rectified very quickly. We found the matressess and pillows excellent. The entire family slept really well. Our kitchen was very, very well stocked. This included washing up detergent, cloths and dishwasher cleaner. We also brought our own laundry detergent from Australia.
The villas pools l believe to be the best as they appears a little deeper than the Sheraton ones, and many of the guests in the Sheraton Hotel tend to keep away as these pools are between the Villas.
We saw a few small cockies. No big deal, we live in Qld. We took a can of fly spray with us, and we never saw them again. The small shops that are mentioned in many reports are actually only 30 metres from the front of the Villas. There are two stores, pizza and coffee shop (not bad either) and a Westpac ATM. They carry everything you may need from NZ UHT milk (better than the local) to fresh bread. Very handy. Coke is cheaper than beer in the shops.
Taxi prices are set, and please do not be conned. Always check with the driver. Resort to Port Denarau is FJD$5. Resort to Nadi Town FJD$10. Resort to airport FJD$30. The Westbus (local bus) from the resort to Nadi Town FJD$1 for aduly and kids are free. My view is that the Bula bus is quite expensive, though the Grandkids loved it as a one of. The Brown Bula Bus goes between the Sheraton and the Weston and is free, whilst the Blue Bula Bus goes through all the resorts at FJD$7 per day. We even took a taxi to take the Grandkids to McDonalds in Nadi, as it has an awesome sign. Kids Club very often travel around on the brown Bula Bus at night, and we heard them all singing Aussue, Aussie Aussie, Oi, Oi, Oi, as was our Granddaughter.
The Denarau Golf Club is just across the road, and up a path. Only about 150 metres from the Villas. The helipad for Island Choppers is also here for your joy flights. PS - They were worth it for the kids. Owned and flown by Kiwis. The Golf Club is an excellent and much cheaper alternative than the Resort, and indeed a pleasant change, and a lovely outlook..
We brought about 30kg of food and snacks with us for the kids, and as long as it was declared nothing was a problem with Fiji Customs. In fact they did not even look. Just a quick XRay. No cheese or meats though. Although we did bring a couple of boxes of Le Snacks. Wine. Beer and water were cheapest at Nadi Duty Free.
Port Denarau is a little heaven. Much cheaper than the resort. It also has a Post Office. I found it amazing that postage was much cheaper ????, from the Post Office.
We all adored the resort and on the one wet day, the size of the Villas allowed us plenty of room just to hang out, without being on top of each other. We are already planning our return, trouble is so are the Grandkids.
My Granddaughter (7) had her hair fully braided for FJD$80. Yes, papa had to get one (just one though) also. Much has been writen about the cost, but the ease of having it done within the Resort was worth every cent.
All Villa Guests receive free Internet Wifi, but you have to ask at Guest Services for the codes, and they will replace them if you run out. I remained stunned how much my Grandson could use.
This Resort is highly recommended, but please remember it is not the New York Sheraton, but a family orientated Sheraton (with a few extras) on basically a tropical Island.
The foyer and recepetion for the Villas are the same as the Sheraton Hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bula! Thank you for your great review and recommendation of Sheraton Denarau Villas. My team and I are very happy that you enjoyed a memorable stay at our resort with your grandchildren.
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Our team strive to provide a warm, comforting and connecting experience for all of our guests and they will be delighted to receive your compliments on the service you received.
Thank you once again and we look forward to seeing you in the near future!
Warm regards, Scott MacDonald
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.