I booked a 75 minute facial, which although lovely was for about an hour. I also had a manicure, also really relaxing, but I was not so relaxed when my friend and I got our bill. For each treatment add a 20% VAT, which made the treatments much more than I would normally pay. At the Westin and Sheraton you charge everything to your room, so on checkout we were making sure the totals were correct and found we had been overcharged $340 by the spa!
We went back to the spa and it was corrected, but we wondered how many people check their bills in that sort of arrangement.
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