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“No, No, No, No. Please don't book it!” 1 of 5 stars
Review of East Island Excursions

East Island Excursions
Luis M. Cintron | Marina Puerto Del Rey, Fajardo 00738, Puerto Rico
+1 787-860-3434
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Ranked #11 of 48 Activities in Fajardo
Type: Tours, Adventure
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Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: For the best snorkeling and island trips!!!Come Sailing aboard our comfortable 62 ft sailing catamaran East Wind to Icacos marine reserve. Relax and enjoy complimentary pina coladas and sumptuous lunch buffet. Beautiful white sand beaches, turquoise waters and extensive reefs. Even non-swimmers can learn to snorkel or just enjoy our underwater windows and waterslide which delight kids of all ages! Our high speed Power catamarans zip you to the underwater world off Culebra Island, famous for its crystal clear waters and colorful reefs. Explore the miles of powdery white sand on Flamenco or Culebrita beaches.Try our nighttime excursion to Vieques Island for a tour of the bio-luminescent bay, and return to the mainland the same night. Enjoy the sparkling waters for a truly magical experience!
Useful Information: Activities for older children
Claxton, Georgia
Top Contributor
55 reviews 55 reviews
12 attraction reviews
Reviews in 30 cities Reviews in 30 cities
70 helpful votes 70 helpful votes
“No, No, No, No. Please don't book it!”
1 of 5 stars Reviewed July 14, 2013

Oh my goodness, where do I start. We booked this Bio Bay excursion to see the Bio Bay in Mosquito Bay. This was the worst excursion we have ever been on in our lives. We were picked up on a huge tour bus full of people around 3:45 from our hotel. We were driven to a boat dock which was about an hour away and we sat at this spot for at least 45 minutes before we were even acknowledged by anyone. Finally, they opened up a line for people to get in. There were probably 50 people there in line trying to pay and pick out what they wanted to eat for dinner... this makes no sense. Why not have people prepay and preorder the meal? This took f o r e v e r! Worst customer service on earth for something you pay over $150 for per person.

Finally, we were on the boat that took us over to the Bay (or so we thought). The boat ride was the roughest ride I've ever felt. Tons of people were sea sick. It took about 30 minutes over the highest waves and it was just pure torture.

After that is over, we are divided into two groups and organized into about 4 taxi cabs and taken to another place which is about 20 minutes away. By this time, it is around 7:30. We sit in a place and watch some sort of video and then half of us are led to a big yellow school bus and half stay to eat dinner.

Once on the yellow school bus, you are literally scared for your life. We were on a trail and there is no way it was safe. The bus was barely making it and at one point we almost got stuck in the mud. There was someone on our tour fighting with the guide about the safety of the bus but I don't know what was said because it was in Spanish, but it was very heated.

Anyway, finally, we get to the Bio Bay and get on another boat that takes us out to see the fish. There was no moon but still you could barely see the so called glow. We were so disapppointed that we had spent so much time and money on this excursion. we were in the bay for only about 30 minutes. By this time it was after 9pm and everyone was starving. we were put back on the yellow school bus and taken back to the spot for dinner.

We finally got dinner around 9:45pm and then we were loaded back in the taxi vans and taken back to the place to get on the other boat. The seas were not as bad coming back but it was still miserable. After getting off the boat, the bus was there to pick us up again. It was around 11pm and we got back to our hotel after midnight.

I can't stress to you enough that you should never book this tour. Take my word. It was the worst spent money. They were unorganized and safety was not a concern.

Visited July 2013
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574 reviews from our community

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Date | Rating
  • English first
  • Spanish first
  • Swedish first
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English first
Bismarck, North Dakota
Top Contributor
60 reviews 60 reviews
18 attraction reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Paradise! Excellent Customer Service!”
5 of 5 stars Reviewed July 12, 2013

This was the best day of our 12 day vacation! We were a bit disappointed when we found out we were on the much smaller Eco Isleno boat, but it ended up being the best! There were only 23 people on the trip. The boat was smaller and so we got to the places first before the water was stirred up by others and we received more one on one contact with the workers. We went to Icacos, Tortuga, Palamino, and saw the Queen Anne Ship from Pirates of the Caribbean. Chris the host was fabulous! He made his special rum drinks, and was always offering to help out with anything. The lunch was excellent, even for a gluten free vegetarian! They also had rolls for breakfast, and later in the day they had a fruit tray and cookies. The waters were clean and clear for excellent snorkeling. The length of time at each stop was also perfect. We had the time of our lives in paradise! Thanks East Island Excursions!

Visited July 2013
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Eagleville, Pennsylvania
11 reviews 11 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Culebra excursion”
5 of 5 stars Reviewed July 11, 2013

This was our second excursion with East Island to Culebra. The snorkeling was a blast and the beach was beautiful. The company acquired a new boat which was more roomy AND air-conditioned! Food was great.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anoka, Minnesota
Senior Contributor
42 reviews 42 reviews
12 attraction reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
“Fun Times on the East Wind”
5 of 5 stars Reviewed July 10, 2013

Took my wife and two sons (10 and 15) on the Icacos Sea and Snorkel trip out of Puerto Del Rey in Fajardo PR. The East Wind is a beautiful catamaran with plenty of seating with covered spaces, uncovered spaces, and front deck seating.

Our check in was quick and efficient at the dock, and we boarded before 10AM. We were supposed to leave at 10am, but a late family held us up until around 10:15-20am.

After finally pushing off, we took off for Icacos, a beautiful island with plenty of beach space and some decent beginner level snorkeling right of shore. They allowed you to roam the beach, snorkel, or enjoy the water slide attached to the back of the boat (it was a hit with all the kids aboard).

They served lunch around noon, cold cuts, chicken salad, chips, and toppings. Very good lunch (included) along with unlimited Rum drinks, iced tea, or Coke/Sprite (which was served all cruise long, the alcohol was served beginning with lunch).

After Icacos we moved to an open water snorkel site with much better snorkeling that had a better reef with less damage (Icacos reef is shallow so many people stand on it GRRRRR). Saw many fish, sting rays, and a turtle.

Overall, great trip with East Island and its crew on the East Wind. Very professional and efficient operation!

Visited July 2013
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Sebring, Florida
1 review
5 of 5 stars Reviewed July 10, 2013

East Island Excursions was top knotch! My wife and I visited PR from 6/28 back home on 7/4 and this was the first day trip on our itinerary. The crew of the Caribe Spirit was splendid, Capt Arturo, Levi, Kayla, Jason and DJ were very friendly and made everything fun and easy. YESSSS Dramamin is a must of you're sensitive to choppy waters. The 45 min boat ride to Culebra was rough and my wife had a hard time but the crew really helped out. Snorkeling was great, not alot of sea life but the coral reef was beautiful. Lunch was great too, cold cuts/sandwiches/chicken & tuna salad and pasta, chips and all the drinks (w or w/o alcohol) you wanna drink. This trip comes HIGHLY recomended, spend the money, relax and enjoy the entire day of fun. If i have the chance to go back, i definitely will!!

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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