Oh my goodness, where do I start. We booked this Bio Bay excursion to see the Bio Bay in Mosquito Bay. This was the worst excursion we have ever been on in our lives. We were picked up on a huge tour bus full of people around 3:45 from our hotel. We were driven to a boat dock which was about an hour away and we sat at this spot for at least 45 minutes before we were even acknowledged by anyone. Finally, they opened up a line for people to get in. There were probably 50 people there in line trying to pay and pick out what they wanted to eat for dinner... this makes no sense. Why not have people prepay and preorder the meal? This took f o r e v e r! Worst customer service on earth for something you pay over $150 for per person.
Finally, we were on the boat that took us over to the Bay (or so we thought). The boat ride was the roughest ride I've ever felt. Tons of people were sea sick. It took about 30 minutes over the highest waves and it was just pure torture.
After that is over, we are divided into two groups and organized into about 4 taxi cabs and taken to another place which is about 20 minutes away. By this time, it is around 7:30. We sit in a place and watch some sort of video and then half of us are led to a big yellow school bus and half stay to eat dinner.
Once on the yellow school bus, you are literally scared for your life. We were on a trail and there is no way it was safe. The bus was barely making it and at one point we almost got stuck in the mud. There was someone on our tour fighting with the guide about the safety of the bus but I don't know what was said because it was in Spanish, but it was very heated.
Anyway, finally, we get to the Bio Bay and get on another boat that takes us out to see the fish. There was no moon but still you could barely see the so called glow. We were so disapppointed that we had spent so much time and money on this excursion. we were in the bay for only about 30 minutes. By this time it was after 9pm and everyone was starving. we were put back on the yellow school bus and taken back to the spot for dinner.
We finally got dinner around 9:45pm and then we were loaded back in the taxi vans and taken back to the place to get on the other boat. The seas were not as bad coming back but it was still miserable. After getting off the boat, the bus was there to pick us up again. It was around 11pm and we got back to our hotel after midnight.
I can't stress to you enough that you should never book this tour. Take my word. It was the worst spent money. They were unorganized and safety was not a concern.
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