A lovely property - simply lovely. Lush and tropical, but NOT 5 Star pristine. If I wanted to nick pick, there are areas that could be ‘5 Starred’, but not enough to comment or IMHO ruin a stay.
Check in was a breeze in an informal, relaxed setting. Our butler ‘E…’ was great, ushered us to our wonderful one bedroom Villa, answered effectively all our questions, filled our refrigerator with water and made it clear he was available “as needed” (meaning ...call me, I will come, but I will not be hanging around solely for you). Everything we asked of him was answered with “no problem”. He delivered for us.
Plan to walk a bit. South side rooms = you will walk allot more. The hotel at its’ finest = AN OCEAN VIEW VILLA (splurge, and settle for nothing else. . . .you become more relaxed and accepting when you are visually happy, with an awesome balcony oceanic view of an island and not looking around for fault in the room and service)!
Your experience will be greatly heightened, just with the ease of reaching the El Conquistador (approx. a 5 min. walk) from the north side of the hotel, while being on the south side will add an additional 10 minutes UPHILL to your walk to the main hotel. You can call for shuttle pick-up if walking is not an option.
Something for everyone. Many pools (the infinity pool is wonderful), many forms of entertainment, many resort shops in the main hotel.
There are plenty of opportunities to buy the latest in beach/resort wear – swimwear, hats, sundress, shorts, tops, shoes, everything. . . . of course at 15% more! The Spa is great + expensive and the Las Casitas exercise room is very well equipped and includes assorted classes during the weekend.
The private island is really fantastic with games for kids and adults. Island drinks and food, (reasonable considering you are on their private island, about $15 for sandwich and $10/$11 for a mixed drink) and a beautiful coral beach (if you forget your water shoes, they will sell them to you in a hotel shop, about $25, before you board the ferry and they even have a little shop on the island for resort purchases).
Iguanas, horses and other things to do (Of course, nothing is free!) They ask you not to bring food or beverage to the island, but they did not check our bags when we got on the ferry to the island.
We visited the hotel and the private island during off season, and it was pretty empty, but during season there would appear to be plenty of pool and beach space, but limited space on funicular (30 people max) and elevators and even on the ferry.
Make sure you factor in walk time, (5-15 minutes) and wait time for the funicular (10 - 15 minutes) and elevators, (2 -3 minutes) as the ferry is pretty accurate in its’ scheduled leave times, both from and to the private island. I’d plan an early arrival to ensure a pleasant experience anywhere at the resort, as this is a huge place. If you go in season, plan for crowds and a party atmosphere in the main hotel!
The 18 hole golf course is full of rolling terrain, and is also very well maintained. Simply gorgeous.
Dining is just so-so and considerably more than you would pay elsewhere. If you want cheaper prices, rent a car and go into town. The surrounding area offers plenty of local flair, both good and bad. I cannot imagine going to the resort (which is on a hill, gated and secluded away from the rest of the ‘flavorful’ surroundings) without my own private transportation to explore the area and see the true Puerto Rico!
I believe it to be cheaper in the long run to rent Avis or Charlie’s at the airport and drive in as this allows you the freedom to drive to the Rain Forrest, which is about 30-40 minutes from the hotel, or the Bio Bay Tour, 5-10 minute drive, or to Passion Restaurant – (5 minutes away, the best eatery we experienced on the island), or to visit San Juan --another hour + away--, or other areas of the island.
Driving to the lush grounds will take you through the first gated entrance for the main facility, turn right when you see Las Casitas Private Villa sign, as going straight will take you to the main hotel. You will then go through another gated entrance, be handed your parking signage, (so that you park free) and continue UP more hills to the reception.
So, rent a car, go to Wal-Mart for your sun items and load up on groceries at Ralph’s, both on the main street (right before you turn left to head up to the resort). Get an ocean view villa, cook/eat in the villa, (save a few bucks, so you can afford the villa) or eat out in town.
Venture over to the main hotel for the robust entertainment and casinos and enjoy your villa for the peaceful calm, pool and Jacuzzi outside your door! Relax, Las Casitas is great!
Splurge and get a north side ocean view villa- while all rooms are nice, the villa will make you fee...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.