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“Terrible Service!” 1 of 5 stars
Review of Bella Vista Cafe

Bella Vista Cafe
1000 Avenidad Conquistador, Fajardo 00738, Puerto Rico
787-863-1000
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Ranked #25 of 69 Restaurants in Fajardo
Cuisines: American, Italian
More restaurant details
Restaurant details
Good for: Families with children, Outdoor seating, Scenic view
Dining options: Lunch, Late Night
Description: Café Bella Vista is a casual open-air spot overlooking the ocean and Palomino Island. Our casual menu includes flat bread pizzas, panini sandwiches and fresh salads. We are open for lunch and dinner daily.
New York, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Terrible Service!”
1 of 5 stars Reviewed May 30, 2013

A friend and I came to El Conquistador Resort while killing time before a bio bay tour. We were drawn into the restaurant by our hungry stomachs and the lovely view. That view was the best part of our experience. There were over 8 servers mingling around the bar, yet it was 'please seat yourself.' Umm...okay. Then it took someone over 5 minutes to bring us a menu when only two other tables had guests at them. The menu wasn't very large and the prices were a bit high, even for resort standards. Our server was terrible. After she took our order she never came by to ask how our food was or offer us a refill of water. When we were finished eating (a mediocre pizza and a fish sandwich with a salad full of brown lettuce), our server never came by. We flagged her down to ask for the check, but then she disappeared! When we finally got her attention we asked for the check and two cups of water to go. Another server had to bring us our check and we never got our water. This service was unacceptable for any establishment, let alone a Waldorf Astoria. Our $40 lunch was not worth half that and left us with a bad taste in our mouth to ever come back.

  • Visited May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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68 reviews from our community

Visitor rating
    26
    16
    17
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Orange, California
Contributor
12 reviews 12 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“do not try the fried chicken (chicharones)”
4 of 5 stars Reviewed May 6, 2013

I had the chicharrones (fried chicken shaped round) my husband had the Grill Churrasco, that was really good, the sauce they give you, like an oil w/cilantro sauce it's sooo good. The Mad about Mango drink is great, and the Tres Leches dessert was very good, too.

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
“Good service - over priced - friendly staff.”
3 of 5 stars Reviewed April 14, 2013

This is a bar near the pool area at the El Conquistador Resort. The food was fine here, nothing special and was expensive but not too outrageous.

  • Visited April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Contributor
13 reviews 13 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“nice poolside bar”
4 of 5 stars Reviewed April 9, 2013

nice little poolside bar at "el con". swim up bar in pool, lots of seating. resort prices for drinks, but not too bad

Visited April 2013
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Charleston, South Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Fabulous view and food was good, too.”
5 of 5 stars Reviewed April 6, 2013

We had the little shredded meat appetizers, like a Caribbean dish called ropa vieja, which was very good. Also the seafood salad in a formed "dish" sort of like what a taco salad comes in, also very good. Expensive, but what the heck, you're on Vacay.

Visited April 2013
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