We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, but some problems” 2 of 5 stars
Review of El Conquistador Resort, A Waldorf Astoria Resort

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added El Conquistador Resort, A Waldorf Astoria Resort to your Saves list
El Conquistador Resort, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Rate
$189 (USD)
Ranked #2 of 3 Hotels in Fajardo
A TripAdvisor Member
“Good, but some problems”
2 of 5 stars Reviewed June 16, 2004

My husband and I went to the Wyndham El Conquistador for our 10-year anniversary. We had a really wonderful time. I did so much research before hand, especially this website, which was so helpful. I hope my recap helps...

So... Everything you've written about this resort is true (good and bad).

- (bad) Unless you are situated in Las Vistas or Las Casitas, expect a musty outdated room. We joined Wyndham by Request before arriving, and thank goodness we were upgrated to a beautiful, fantastic room with an ocean view. No complaints from us, but you should have seen the facilities on the lower levels.

- (good) The spa was FANTASTIC! We went twice and had great experiences (massage, facial). They even gave us 20% off for messing up our reservation (worth the inconvenience of rescheduling since everthing at the spa is expensive).


- (bad) And speaking of lower levels, the funiculars (two) were often broken down. One night after raining (they break down more often in the rain), we turned around and decided not to chance it because one or both were often out of order.

- (good) The beach on Palomino Island is incredible. You feel like Gilligan himself. It is definitely worth the ferry ride! Do NOT miss the horseback ride. The views are spectacular, and the guides are super friendly (and knowledgable).

- (bad) The staff is a little confused. I asked the CONCIERGE if I could purchase wine to bring back to my room. I was told no, then walked about 100 yards and found wine being sold in the lobby store!

- (good) The shops were great. Don't miss the jewelery store on the way to the funicular. It just looks expensive. They have very reasonable items that make impressive gifts. Tell Robert Kelly from New York says hello! Great swimsuit stores, too, suits that you don't find in every department store. I wished I'd waited to swimsuit shop there (and comparably priced).

- (bad) The food. Although the food at the fancy restaurants is great, and you feel it's worth the money ($25+up entrees), you just cannot get an inexpensive meal. The $13 salad from the Iguana Cafe was one of the blandest plates of lettuce I've ever eaten. After reading TripAdvisor, I had the foresight to bring a box of granola bars and some snacks for midday, so we got off easier than if we had to eat 3 meals, but even a quick lunch was ridiculously expensive ($12 hamburgers poolside). I'm accustomed to paying a lot for food, living in NY, but I actually felt taken advantage of paying this kind of money.

- (good) Other than the staff being confused, they were all very, very nice and attentive. Any requests for service were met quickly (don't forget to tip).

- (bad/good) Happy Hour was the best value around. 1/2 price drinks poolside from 2-3! Great value. But I do have a complaint about the drinks. Okay, Pina Coladas were supposedly invented in Puerto Rico. Yet, the drinks were made from prepackaged mixes, made here in the states! I felt sort of gyped, like it wasn't really an authentic Pina Colada.

- (good) Great casino! The people could not be nicer, and they had plenty of $5 Blackjack tables.

- (good) The airport transports were a breeze, but a little slow. Figure about an hour in transit from the airport, but the bus waits until it's full, so it might take up to 2 hours to finally arrive.

Here's an extra tip: If you want an authentic Puerto Rican meal (you simply CANNOT find one at any of the restaurants at this resort!), here's what we did: On the day of our departure, we left early, checked into the airport about 4 hours before our flight, then took a 20 minute cabride to Old San Juan where we toured the forts and had a fantastic (authentic) lunch. We also had time to souvenior shop before jumping into a cab (lots available) back to the airport.

Well, that's all I can think of for now. Hope this helps.

Good luck and enjoy!




Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,852 reviews from our community

Traveler rating
    1,641
    1,595
    812
    512
    292
See reviews for
1,659
1,265
49
600
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,125)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Northville, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed June 5, 2004

My wife (age 28) and I (age 31) recently stayed at the Wyndham from April 2 to April 6, 2004. Before going, we read numerous reviews of the property on this site and others. As you will note, the reviews are incredibly inconsistent; either people greatly disliked it or loved it. Although the reviews were helpful, we did not feel they provided enough detail or hints to make our stay better. Therefore, we have spent the time to assemble this comprehensive review of the hotel, its restaurants, etc. and to provide help hints & advice.

To put this review in perspective, we have stayed at a number of the most common and highly rated resorts in the mainland US (e.g. Phoenician, Ritz Laguna Nigiel), Hawaii (e.g. Hyatt Kauai, Hilton Waikoloa, Ritz Kapalua) and the Caribbean (e.g. Peter Island, Hyatt Aruba, Westin Grand Cayman). So I think we are able to put the hotel in perspective; at least for couples without kids (but I will try to provide advice for families as well).

Flight & Transfers
We flew into PRU on NWA, non-stop from Detroit. Arrived at around 2:45pm, waited 1 hour for our bags, hailed a cab around 4:00pm. Typical beat up minivan cab. It was Friday and we hit rush hour, so it took a solid 1 hour 15 minutes to get to the hotel, if not longer. The road to the Wyndham is always crowded, since it is not a freeway, so plan for at least 1 hour. The one-way trip cost $82, without tip (I was surprised how expensive, hotel tells you it will cost $65 for a taxi (they were wrong)).

Advice: You should definitely factor in the taxi cost, when deciding whether to rent a car. We have been to PR many times, so we did not want to leave resort. But if you think you will use the car, then rent it. Savings on taxi will almost pay for it. (Note: Hotel charges self-park fee of $10 per day; unless you rent from Hotel Avis desk). Spoke to one lady who took Wyndham bus, since it was part of her package. Said it was normally $60 per person, round-trip. She said bus was old and bumby ride; but the buses we saw looked nice.

Package
We stayed on the four for free deal; paid $359 per night for a regular room, got the fourth night free. Nothing else was included. As an alternative (especially for families), the fifth night free deal sounded good b/c it included breakfast and transfers.

Note: All of the packages are for regular rooms only. Also, there is a 21% tax per night. They said at time of booking that they would charge you the tax even on the free night. They made a mistake and charged me for all four nights, told them on check-out and they quickly corrected it. I think I lucked out, b/c when they removed the fourth night charge, they also removed the fourth night tax.



Wyndham By Request
You absolutely should sign up for Wyndham by request. You can sign-up via Wyndham.com. There is no cost. By signing up, you get a free upgrade and free food & drink amenity. When we arrived, we received an upgraded room (see below); 4 bottles of Dasani water; and four pieces of whole fruit. The website let’s you choose from a variety of food and drink.

Advice: Go for the water, you can always drink that warm the next day (beer will do you no good warm), and you will always want water. Go for the whole fruit, especially if you have kids or if breakfast is not included in your package. They originally brought us two bottles of water and two cokes. I called and had the coke substituted.

Advice: We drank tab water at lunch and dinner. It was fine and tasted normal.

Villages and Wings
I could not believe the inconsistent reviews with respect to rooms. I dismissed it as different people’s taste and prior hotel experiences. But I have found out the truth, it depends upon which wing and which room you have. Below are comments about each area of the hotel, and we attempted to explore and peek into at least one room in each village of the hotel.

Las Olas (Bad): Half way down the funicular (see below for description of funicular), couple stories tall. The only way to reach this level is via the funicular. Not many rooms, area is isolated and quiet, but do not accept a room in this village. The whole area is old and rusty. Granted, we did not look into a room, but I don’t care what the room looked like b/c the outside areas were similar to an old Holiday Inn.

Las Brisas (Bad): This is on the upper level (main level). It is the East Wing of the hotel. I swear, this used to be a college dorm. It is old, paint outside exteriors is falling off in chunks. Had a dorm feel and smell. Don’t accept a room in this wing/village. Granted, this is probably the best location in the hotel to have a room. Right near the funicular, in the middle of everything you want. It also has a very nice garden/courtyard area. But it is worth the walk to stay somewhere else.

Marina (Good): This is the lower level, in the marina area. There is about a 20 slip, active marina; this is where the boat to palomino island leaves from. The only way to reach this village is via the funicular. This area was very nice, colored-updated buildings. Rooms seemed nicely appointed and second best to Las Casitas (similar quality to Las Vista).

Advice: If you get this wing, try to get a room as far inward from the Marina as you can. The ferry boats to Palomino havee very loud diesel engines.

Las Casitas: Private wing of the hotel; on the main level; to the far West of the Lobby. Can get multiple bed room villas, expensive. This is of course the quietest and nicest area of the resort. I would say the interiors did not look appreciably better than Marina and Las Vistas, but somewhat better.

Advice: Unlike the other villages, you can book yourself into the Casitas and guarantee yourself that you get into this village. But it is pricey. To me, it is not worth it unless you have a family or multiple families, and need the space and want more of a small condo feel. But if money is not an issue, of course you should stay here. They say John Travolta and other stars have stayed here, wow, I doubt it. Very nice, but not five stars.

La Vista: On the main level. This is the West Wing of the hotel, off the Lobby. We stayed in a deluxe ocean view room, #4226, on the pool side. Basically, this wing either overlooks the ocean/pool or golf course. The package gave us a golf course view, and the Wyndham By Request gave us an upgrade to a ocean view. Deluxe doesn’t mean anything, it is a regular room.

Advice: I emailed the By Request office at the hotel 3 days before arrival. I asked them to put me in an updated, quiet section of the hotel. They put me in La Vista. Based upon several people’s comments, La Vista was the most recently renovated wing.

Advice: The main pool is VERY LOUD; party because door wall has no sound insulation. I would not want one of the ocean/pool view rooms anywhere close to the main pool. We had an ocean/pool view room, but far to the West, near the entrance to Las Casitas. Even then, we could hear the kids at the pool. If they put you near the pool, ask for a downgrade to a golf course view, on other side of La Vista away from pool.

Advice: This wing has a great garden/courtyard area. One of the best I have ever seen. But with the beauty comes coqui frogs. They make loud sounds all night long; hundreds of them. If you have problems sleeping with noise, do not get the La Vista wing (I think Las Brisas has the same issue). We slept fine, but wanted to note it, b/c it can get annoying.

Rooms
The room we had in the La Vista wing was a 3.5 to 4 star type room (using AAA’s system as my baseline). The quality and cleanliness of the room was below all of the resorts I listed at the intro, but those are 4.5 to 5 star resorts and rooms. It was similar to a general room we had at Hilton Hawaiian village or other Hilton and older Marriott resorts. The good thing was the carpet and furnishings looked very new. But the bathroom was dated and somewhat dirty. Obviously what they did, and it is common in the hotel industry, is they redid the room without ripping anything out but the carpet. So they replaced carpet, furniture and paint, but did not change tub, tiles, sink, lighting fixtures, etc.

The Marina rooms looked comparable but a better setting outside. The Las Casitas rooms looked the best, but still, I think they were a solid 4 star room, still not a Ritz, Four Seasons or a new Westin/Hyatt resort type room.

Keep in mind that it is tough to keep the rooms looking sparkling clean in the Caribbean due to the humidity and high family use.

All rooms had high speed internet access for $14.95 a day. It worked great. Also, all had coffee pots for morning coffee; never used it though. They also all have a VCR and radio system with tape deck (did not see CD player). TV has all major US channels and a movie rental systems with 50 plus movies; extensive choices for $12.95 per movie. Plenty of sitting room includes desk, two chairs and a love seat. Two chairs and table on balcony. All have balconies.

Funiculars
There is three levels to this hotel. Top, middle, bottom. Top includes (from West to East) Las Casitas, La Vista, Lobby (with most of the restaurants, shops and main pool), Las Brisas. Near Las Brisas, which is about a 7-10 minute walk from Las Casitas, you can board the funicular to take you down. Middle includes Las Olas, its pool and the Tex Mex Restaurant. Bottom includes Marina (Palomino island ferry), Marina Village rooms, some shops, Marina pool, Stingray restaurant and Ballyhoo bar.

I never found the funiculars to be a problem. We waited, one time, 5 minutes. Most other times, you wait 1-2 minutes. There is no schedule, and there are two of them. One stops in the middle at Las Olas, the other is express between Top and Bottom. I will note that we were told that the hotel was only 65-70% full.

Palomino Island and Ferry
Catch ferry at Marina. Takes a solid 20 minutes to get to island; leaves every half hour. Pretty much everything is to the right, as you get off Ferry. There is Iguana’s (lunch pavilion). Then about 500 hundred plus lounge chairs. This was impressive, there is always a chair. Also, they all have fancy cushions (looked like they were new); so they are very comfortable. The problem is that only a few have thatched huts to go with the chairs. If you want a thatched hut, you have to go early, probably on the 10am or earlier ferry. If you don’t get a thatched hut, you can sit in the sun or find shade under a tree.

Overall, this is a very nice island. But don’t be fooled, the main beach is almost not swimable. The beach is all coral formations. So cool for snorkeling, but not much for swimming. Also, beware of the snorkeling, because the water at times is only 1-2 foot deep. There are supposedly other beaches on the other side of the island, but you have to hike to them up a hill, we didn’t.

Advice: Definitely go to the Island at least once. It is a little bit of pain to worry about the ferry schedule, etc. But it is a very nice island. We kept walking till almost the end of the thatched huts. We thought it was a great spot, but almost all areas are 5-7 min. walk from restrooms (only ones are next to iguana’s).
They have extensive water sports rentals on the island.

Pools
Notes: All pools have lounge chairs with nice, new cushions. All pools have towel huts. You do not have to give your name, just tell them how many towels you want. Every pool also has a bar nearby. All pools lack umbrellas. I don’t know why, but they must think us Northerners can handle sitting in the sun all day. It was actually ridiculous the number of umbrellas they had. Maybe 1 umbrella for every 20-30 chairs.

There is a collection of 3-4 pools at the Main pool. One was an activity pool, one a lap pool, one with swim up bar. Also a Jacuzzi. Always pretty crowded and lots of kids. There was a small slide, mainly for kids. Pool is not heated and was a decent temperature but little cold. Air temp. was mid-80s, but it takes a lot of sun to heat a big pool.

There were individual pools at Marina, Las Olas and Las Casitas.

Advice: At the entrance to Las Casitas, it says only Las Casitas guests can enter the area. We ignored the sign. The Las Casitas pool is heated, like bath water. They also have a Jacuzzi (wasn’t very hot). The second day, they saw us coming from the La Vista wing and asked where we were staying, so we got booted. But they don’t typically do that, we just made it obvious. If you want to sit or try Las Casitas pool, simply don’t walk through the main entrance. Walk along the side a little, past the spa. Then turn into Las Casitas area and back-track to pool. Looks like you belong. They will not ask you at pool for room number or anything. Las Casitas pool does get a decent crowd of both adults and kids.

Advice: The best day we had was at the Marina pool. There was only 8 people there, all day. It is right on the ocean (not swimable ocean). Also, it is right next to a lawn with plenty of palm trees. So although the Marina pool has little or no umbrellas, we just took our chairs out onto the lawn under the trees. Also, you will notice an individual cabana on the lawn. We used it one day, and no one ever said anything. The cabanas by the main pool are obviously rent only, this one had no signs and the pool attendant clearly saw us in it and did not say anything.

Restaurants
We were very happy with the food overall. Clearly, the quality of the food did not match the price, but it never does at fancy resorts!! So just convince yourself that the value proposition is never going to be good, just hope for good food.

It was also very good service, at times outstanding. The staff is generally quite friendly and sometimes exceptional. For example, when you asked how to go somewhere or you looked lost, someone would walk with you and show you to your destination; even if it took 5 minutes.

Tex Mex (Las Olas): Inside and outside seating, bar inside. This would be a good place for happy hour (they serve free chips, cheese and salsa during happy hour); unlike US Mex restaurants, they do not give you free chips and salsa with your meal. We had a very good meal here. We ordered the nachos and 1 order of fajitas. When the nachos came out, we cancelled the main course order of fajitas. The nachos were huge, easily filling both my wife and I for the whole dinner. The nachos were excellent and only cost $10!! So we had a whole dinner for $10 plus drinks. Not gourmet, but it was nice to sit outside and each normal food.

Isabella’s: Only inside seating, 4 star AAA rating. Fancy steakhouse, nice atmosphere. Didn’t eat here this time, but did once before. We liked it, and it tends to get good reviews.

Otello’s: Only inside seating. Fancy Italian. Again, very good meal, maybe the best we had. We split Tortellini; it was fantastic! I had soup of the day (very good) and wife started with Caesar salad (normal; lightly dressed which was good). Good atmosphere and excellent service. This is one way to save fat grams and to save $, split b/c the portions are ample at all restaurants.

Blossoms: Only inside seating. This is two restaurants in one: Japanese tepenyaki (like BENIHAHA'S) and a Chinese restaurant. Also had sushi bar. We ate at Chinese restaurant and it was good and very similar to Americanized Chinese; one step up from your local Chinese restaurant, not as good as PF Changs. Good service. General Tao’s chicken and spring rolls were both good. Japanese restaurant looked crowded and since they seat in order at the tables, make a reservation.

Stingray’s (Marina): Inside and outside seating. Seafood mainly. Didn’t eat here.

Le Bistro (Las Casitas): Inside and outside seating. Upscale French, need reservation a couple days ahead, if for a weekend. Did not eat here.

Café Caribe: Inside seating. You can tell, this was newly renovated. It has a great atmosphere and a perfect menu for kids: burgers, chicken fingers, pizzas, ice cream, etc. For adults, it is the best ice cream place. Not only the take out area, but go sit on a bar stool and order a sundae; they are great. Chocolate chip ice cream was my favorite. Service is excellent.

Overall, I found the service to be quite good, as compared to other Caribbean destinations. Puerto Rico is laid back compared to mainland US, but not as laid back as rest of Caribbean.

Day Excursions
Did not take any, since we have been to PR before. But Old San Juan and the Fort tours are good; shopping is extensive downtown. If you have a car, drive through rain forest. Nice, but not as nice as Hawaii. If you want to drive somewhere for dinner, but don’t want to eat locally or drive all the way back to San Juan, try the restaurants at the Westin Rio Mar. Large resort about 25-30 mins away. Note: Walgreens and Fast Foods are within 10 minutes of resort.

Comparison to Hyatt and Westin
The 3 main high-end beach resorts on PR are the Hyatt Dorado, Westin Rio Mar and Wyndham. I do not consider the Ritz a resort; small beach and next to airport. Hyatt used to be two hotels in one (Cerromar plus Dorado), but they are converting the Cerromar into timeshares. I would say they all have their pros and cons, and are all solid four star resorts. The Westin rooms are probably the nicest, then Hyatt, then Wyndham. There is no comparison with respect to size, design, etc.; Wyndham is larger and more grand. But the Hyatt, which gives you access to two resorts in one and the Westin which has a hotel and a timeshare, are both large properties with good size water areas and a large number of restaurants. Neither the Hyatt or Westin have an island like Palomino, but they don’t need it b/c they are located on a swimable mainland beach. The Hyatt is probably the best for beach goers. They have two and three story structures about 30 yards for the beach. Full access right out your room. The Westin is more concentrated in one or two main structures, about 100 yards from the beach. Frankly, I have no clear favorite, but if I were going back to PR, I would probably choose the Westin. Nice rooms and relatively quiet; but my wife would choose the Hyatt b/c of the beach.

In summary, I am glad I went to the Wyndham, we had a very good time. As long as you know what to expect, big resort, not great rooms but fantastic array of activities, unbelievably designed hotel, you will have a good time. Even if you don’t stay at the Wyndham, try to visit it during the day. It must have been something very special when it was first built; what they need is not a $10 million renovation, they need to shutdown and do a $100 million face lift. But with that said, you can clearly tell they have spent money over the years; Las Casitas and Marina look very new, and certain restaurants are modern.

Was this review helpful? Yes 37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Brunswick, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 4, 2004

Stayed at El Conquistador from May 27- Jun 1 with my husband and two teenaged boys. We had a great time. place is beautiful, Palomino Island was gorgeous. there was plenty for the boys to do, they didn't complain once about boredom. we rented a car to get around and it was very helpful, especially if you like trying local restaurants which we liked very much. we ate at Blossoms one night and thought the food was outrageously priced and not very good. all the other restaurants at the resort were fair to good. Service was excellent except at a couple of the restaurants were the servers where like droids.....the views from most every place on the resort are breath taking, the grounds are kept beautifully. The casino was ok, the sports bar in it was a lot of fun. I would definately recommend this property and we're already making plans to return.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 1, 2004

The hotel was wondeful. It had wonderful service. It was also clean and well organized. The Palomino island is a treasure for relaxing. I will definitley go back. The only thing I didn't like was the chinese restuart on the upper level, the food was too expensive and didn't taste good. I found some good buys at the gift shops at the hotel so their worth visiting. Really worth the trip:)

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 28, 2004

The resort was beautiful, the staff was attentive, the weather was wonderful. The rooms were great, large and clean with a great view and wonderful maid service.
We rented a car. The trip from the airport is $60.00 roundtrip per person. The trip to the rain forest is 49.00 per person, the trip into San Juan is $70.00 per person. The car rental thru dollar rental was 295.00 with unlimited mileage. There is a parking fee of $10.00 per day. The car allowed us to eat some of our meals away from the resort at a great savings.
Most of our meals at the resort cost arround 10-15$/person. The more expensive rest. like Isabellas and othello was approx 20-30$/entree (but the food was very good.
The beach was great, but beach shoes are a must, and pack your own float toys etc..there is a charge for use of these.
There are so many pools and areas to explore, you will not be bored.
The casino is so so, but we are not gamblers. The had a wonderful magic show while we were there.
We would go back in a heartbeat!!!
Join the Wyndham by request, you can do it at the Wyndham site at it does give you some perks!!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 28, 2004

This was an absolutely beautiful hotel, and was filled with beautiful forest noises at night. The rooms were average, but clean and we had a great ocean view. Try the Wyndham Special drink--yum. We went in May and it was not crowded. My Wyndham by request snack was not exactly what I ordered, but the fruit was nice and appreciated. The biggest piece of advice I would have is to check any reservation at the Golden Door Spa three of four times to be sure they have it. Pretty much every woman that was there had their reservation messed up. Once you get past that, the experience at the spa is phenomenal. Ladies, ask for Javier for your massage. My girlfriend had him, and she said afterwards: "I'm not sure, but I think we are engaged now!" Nothing inappropriate, just a handsome guy who gives thorough massages! Service in the restaurants was slow, but you are in Puerto Rico on vacation--who cares when you have the most incredible view ever. The grounds of the El Conquistador are the most beautiful of any hotel I have seen. Staff were friendly; maid service was fine.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed May 18, 2004

If you want to be away from the city life, this is the place to go. If you want to get to know Puerto Rico you need to RENT a car to get out of the resort and be willing to drive 45 mnts to San Juan or 2 hours to Ponce, the two nearest big cities. Both beautiful, worth visiting and not a difficult drive. Do some research.I think they should at least have a shuttle that gets you to and from town. (Fajardo or Luquillo beach) In case that you need to make purchases, such as pharmacy or the sort. Instead what they have is ferry trips to Palomillo and Culebra beach.The other problem is that they do not serve any food from the island, I found this was lacking in courtesy towards the culture and to the visitor.There is a nearby beach called Luquillo that offers traditional food in what they call "kioskos" (stands). The food is safe (we ate it and had no problem with it) .Also in Luquillo there is a small restaurant we found called Caribbean (----------------------, it only opens after 5 pm, but its very, very clean & the food (Mofongo w/Lobster) was superb. Call first.Do some research in the hotel's literature about the native food.Other than that the resort is excellent in other ways and if you want to be isolated the beauty and the weather are like paradise.Note about the people: Puerto Ricans are known to be very warm, nice and smooth, unless that you rub them the wrong way. So don't have an attitude & they will pretty much try to accomodate your needs.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to El Conquistador Resort, A Waldorf Astoria Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Official Description (provided by the hotel):
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, BookIt.com, EasyToBook, HotelTravel.com, Orbitz, Priceline, Odigeo and Hilton Hotels so you can book your El Conquistador Resort, A Waldorf Astoria Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

Owners: What's your side of the story?

If you own or manage El Conquistador Resort, A Waldorf Astoria Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.