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“Great golf course” 5 of 5 stars
Review of El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
4.0 of 5 Resort   |   1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico   |  
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Special Rate
$189 (USD)
Ranked #2 of 3 Hotels in Fajardo
New York City
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great golf course”
5 of 5 stars Reviewed January 21, 2014

A fine hotel with a great golf course, pools and island beach, and views are are spectacular. However, the location is somewhat isolated and you are generally limited to the hotel's restaurants. 10-15 minutes from the hotel by rental car are fully stocked CVS and the nearby Broabas whithg restaurants and glass bottom boats that sail over a reef.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 23, 2014
Thank you for sharing your review with us. We are happy to see you enjoyed our various onsite amenities including Palomino Island and our Arthur Hills designed golf course. We appreciate your feedback and hope to have you back as our guest again soon.
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4,852 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,126)
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REDONDO BEACH
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 21, 2014

This resort sits on an amazing piece of land. The view is amazing, but everything else is horrible. . Its very dirty! What a huge disappointment! The rooms are gross, the spa is ok but very over priced, the fitness room disgusting and the pool area just o.k..

Stayed January 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 23, 2014
Thank you for sharing your review with us. We are sorry to see you did not thoroughly enjoy your stay. We appreciate your candid feedback as it allows us to identify areas of opportunity to better improve our guests' experiences. The resort is constantly working on enhancement projects including the recent renovation of our wellness center at our spa. Thank you again for your feedback.
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Mexico City, Mexico
Top Contributor
78 reviews 78 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 20, 2014

I go every year (now 3 yrs on a row) to El Conquistador (mix of work and pleasure). Love the setting, the views of the caribbean and well as the great weather (December - March in my opinion). There are many activities in the hotel or in the surroundings (from renting a sail boat, deep see fishing, kayaking in the bioluminescent bay (it's a unique natural show). The hotel is older and a little worn but kept clean, and if you don't mind the usual caribbean insect that might be around your room (on in your room).

This time we went during the high winter season (holidays) and there were more people which it was a challenge to get a good spot on the pool or even on the beach. One thing I noticed the staff was very attentive (excluding one of the attendants of the coffee shop by the funicular), it was an overall great experience.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 23, 2014
First and foremost thank you for being a return guest. Thank you for sharing your review. We are happy to see you enjoyed your overall experience including the helpfulness of our staff. Your feedback has been shared in order to further enhance our guests' experience.
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McKinney, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2014

After reading a significant number of negative reviews regarding the hotel we were a little nervous about our stay before we arrived. I must say that our stay went far beyond our expectations. The hotel, grounds, and rooms are beautiful and very well kept. The staff is very professional, courteous and helpful. The amenities are numerous, including the spa, which is world-class. The food and beverages are quite good, but a little on the expensive side. I would highly recommend the El Conquistador to friends and family.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 21, 2014
We are very happy to hear that your expectations were not only met, but also exceeded. We certainly are striving for that goal with each and every guest. We appreciate you taking the time to write your review and also sharing your experience with Family and Friends. Come back and visit soon.
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Bolingbrook, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2014

This resort is absolutely beautiful, pristine, has excellent amenities, and every staff member you meet is friendly, helpful and professional. The golf course is also beautiful and has stunning views. A short ferry ride gets you to their private island where you can enjoy the beach, some activities (basketball, putting golf, bags, etc.) and an up-close view of the iguanas that roam around. If you plan to visit the bioluminescent bay with one of the kayak tour companies, this resort is within minutes walking distance to a dock where some of the tours take off. There's a variety of food options -- our burgers at the Ballyhoo Bar & Grill down at the marina were great, while the food in the fine dining restaurants Chops and La Piccola Fontana was just ok and nothing to rave about.

Room Tip: If you stay down at the marina level, it can take up to 10 minutes to travel between your room and t...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 21, 2014
Thank you for your feedback from your most recent stay at El Conquistador. We continually strive to make each stay memorable and First Class. It is great you were able to take advantage of so many of the activity options while you were here. We really feel that is what sets Puerto Rico apart from other options in the Caribbean. Thank you again and hope you can visit again soon...we will be waiting.
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newyork,newyork
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

The hotel was beautiful and the location was amazing the people of Puerto Rico were friendly and warm. Our experience was great pack your bags and book your trip you will have a great time as well. Mostly the views are spectacular from any vantage point,so bring your cameras

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt L, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 21, 2014
We appreciate your comments about your stay at El Conquistador. Thank you for choosing our fine resort as a place to relax and to enjoy the beautiful views. Some of the best views in the Caribbean can be seen from the Promenade at the resort....simply breathtaking. Please come back and visit again soon.
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Easton, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2014

My wife and I were looking for a quick get away from the cold and booked last minute on Cheap Caribbean. Got a great price with airfare. Showed our Hilton Honors card at check in and room was upgraded. Hotel is older and a little worn but kept clean. Staff is very friendly and probably best part of the hotel. Beach requires a 30 minute boat ride to a private island which is included in the price. Beach is nice but has a rocky bottom that is hard on the feet. Pools are OK but you need to go to the on site waterpark and pay a small fee if you want great pools and slides. Prices are resort high but not ridiculous. Trip tip, rent a car at the airport, drive is easy, takes one hour and much better than any shuttle.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review, January 20, 2014
Thank you for sharing your feedback on your recent stay. We appreciate your recognition of the warm hospitality you received from our team members. The resort is working on new enhancements for this year to further enhance your future stay. All in all, we are delighted to see that you and your wife enjoyed your time at the resort and had fun at Palomino and Coqui Water Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Fajardo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Fajardo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Official Description (provided by the hotel):
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo

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