I am writing for a family of 3. Husband (me), Wife, Daughter (3 yrs). We actually stayed on two occasions (wrapping around a cruise), so I have an experience on two different visits.
There is a lot to do at the resort. Palomino Island was the highlight of our stay. The boat ride out was very choppy, but that's to be expected. The water wasn't very calm.
The hotel has a water park which is nice. It has 3 water slides (One to use inter tube, one straight slide, and a curvy slide). There is a lazy river, and a general swimming area with a kid slide. The price for admission was $20 for adults, and there was a discount for children, but I can't recall how much of a discount it was. For what it was, I felt that it was highway robbery. We did find out that if you go after 4PM, it's only $5 per person. However the park closes at 5:30 so you don't get much time. It was fine for our 3 year old, though.
My biggest beef with the hotel is the food and its prices. I totally understand that when you visit a resort that is not "all inclusive" that you would be likely to pay more for food, but I would also expect that at a resort like this, the food would be prepared a little better than the burger joint around the corner from my house. Let me collaborate.
Hamburger - approximately $16. Comes with a side such as fries. The burger was so greasy that my bottom bun was soaked. I had the hamburger on 3 occasions and each and every time it was the same way. Came with 1 leaf of lettuce, a slice of tomato, pickles, and one or two rings of onion. I don't know. I guess I just expected more for $16.
Ice Cream - $3.50 per scoop. Not bad. the scoops are actually pretty sizable. Two occasions, however, they were OUT OF VANILLA... two different times. How do you run out of Vanilla Ice Cream? Seriously. When we were perusing our options for a replacement, we wanted the mint chocolate chip one time, and the lady said, "You won't want that, it's runny" and continued to show us in the display that the ice cream was barely holding its form.
Jerk Chicken Wings - I think they were $12. They were VERY GOOD. I highly recommend.
Pizza from Cafe Calibre - The pizza was good but the cheese wasn't melted completely (two different occasions, same result). I recommend the pizza if you are feeding 2+ people.
Pizza from Cafe Bella Vista - LOVE the pizza. It's about a 12" pizza, thin and crispy crust. Kind of pricey ($15 for plain pepperoni), but it was good... happy to pay $15 for that all day long.
Shrimp Cocktail from the restaurant on the marina (not the stingray cafe). It was pretty good. I would recommend it.
Breakfast is $26 per person for an average buffet (liquid scrambled eggs, cooked frozen pancakes, fresh fruit (yay), cereal). I can't complain since I had free breakfast being a Diamond member, but if I wasn't, there's no way I'd pay $26 for it.
On to another subject. We took the Airport shuttle in, which is $37 per person each way. We did not take the shuttle back to the airport (remember - wrapping around a cruise), so we took the $100 taxi drive to the port. We were charged for both ways. We did not receive any statement in our room on the last day so I didn't catch it until after we got back from the cruise. The person at the desk did fix it for us without asking any questions, so I was pretty happy about that. There was another charge that needed to be refunded and was with no questions.
Overall, we LOVED the hotel. We were NOT impressed with the food/prices, though. When I return to Puerto Rico... I may reconsider staying at a different hotel because of this. The food quality just wasn't there, and everything was overpriced. We actually took a taxi off site ($20 each way) to Walgreens to get drinks and snacks... it was worth it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.