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“dropped in by chance and was pleasantly surprised” 3 of 5 stars
Review of Ambassador City Jomtien

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Ambassador City Jomtien
2.5 of 5 Hotel   |   21/10 Sukhumvit Road, K.M. 155 | Na Jomtien, Sattahip 20250, Thailand   |  
Hotel amenities
Ranked #6 of 15 Hotels in Sattahip
3.5 of 5 stars 343 Reviews
mumbai
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“dropped in by chance and was pleasantly surprised”
3 of 5 stars Reviewed May 26, 2013

i happened to drop in to this massive city like hotel , by chance on our way back from bang saray.. cant really say much about the hotel, but the adjoining beach was amazing (after the filthy pattaya beach) and the little shacks with their
open air massage parlors were superb. they also dont charge for the chairs as long as you order something from them.. the taxi charged us abt 900 thb from pattaya (to and fro) and u must try this place if you want to get away from pattaya beach and not have to go too far !! its good to spend an afternoon on the beach with lunch and a massage thrown in and its half the price of pattaya menu's..

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krittw, Manager at Ambassador City Jomtien, responded to this review, May 29, 2013
Dear Value Guest,
Warms Greeting from Ambassador City Jomtien,

On behalf of Ambassador City Jomtien management team, I personally thank you so much for taking a short visit to use our services and facilities. We appreciate and happy to hear you love and
felt so good while taken a short visit us and taking your precious time written review and recommended for us. once again, THANK YOU SO MUCH, We hope to welcomes you back soon.

Kind Regards,
Kritt Wien,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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343 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Bangkok, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed at the Ocean Wing and had immediate access to the beach. Each Wing has its own swimming pool-S and good paths to the beach.

This place is very big with over 4000 rooms and traffic is busy as many hold conventions there.
The maids are prompt. Bedrooms are spacious and one twin bed can sleep two persons! (big beds).

All in all it was really fun with good food and lots of activities on the sandy beach. We felt like we were in Russia, as everywhere has Russian shop/store/transport/signs and there were MANY Russian tourists :)

We attended a seminar and left our 3 daughters ages 9-17, to explore this big place. It was safe. GOOD food, great room service.

Wi-Fi signal is very low in the rooms, Very good when on ground floor 100 baht for 2 hours.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krittw, Manager at Ambassador City Jomtien, responded to this review, May 16, 2013
Dear Janelooi,
Greeting form Ambassador City Jomtien,

Thank you so much for your kindly feedback, and taken your time to review and suggestiveness. We appreciate and happy to hear you love our beautiful property, our restaurants including the beautiful beach pool on our private beach. I would like to inform the WI-FI system that may not good enough signal in all in-room usage due to the system administrator was outside our direct admin and management but, we have been submitted all improperly usage to them since last week, they are on re-checking the signal procedure and will be improves better density signal soon. Thanks again to choose Ambassador City Jomtien as your business and family vacation. We hope to welcomes back you soon.

Kritt Wien,
DM
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in your heart ;p
Top Contributor
68 reviews 68 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 27, 2013

I was there with my family as my mum had a semniar together with her colleagues, We stayed at Ocean Wing, the one that close to the beach, and seems to be the most expensive wings (not sure)

the room is decent, simple but meets all the standard, so i have no complaints about it, even though the first room we got, the air-con did not work properly, and TV did not work either, we got a new room anyway and it was fine with that room,

the hotel location, it's far from the centre of Pattaya, where you can go for nightlife, shopping etc, but in the hotel area, there's a market provided , selling local products like clothes and accessories and local thai fruits, plus there are a few restaurants where you can eat, some guests also eat out in front of the hotel at local places just across the main road. The location is good for people who just want to spend time out in the sun at the swimmingpool or on the beach , but i dont like the beach in this part of thailand, it's not that clean. Lots of beach chairs provided anyway.
Personally, dont like the type of swimming pools with the chroline system as provided in the hotel, while new hotels nowadays use salt system, the chroine system was kinda bad for the body skin,

food from the hotel that i had for lunch was just so so , i didnt go for the breakfast , but as my parents said , there were plenty of choices in the buffe, American , Internation , Thai breakfast

All in all, im fine with this hotel. it suits for big tour group or for a big seminar. but maybe soon enough the hotel should be renovated or make something new if they want to gain more rating and population to compete with other big hotels.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krittw, Manager at Ambassador City Jomtien, responded to this review, April 28, 2013
Dear Value Guest,
Greeting from The Ambassador City Jomtien,

Thank you for your recent stay with us and taking your time to write this suggestion and review. We always appreciate receiving guest comments so that we will use to improve our performance and strive to maintain the maximise highest standard of service for our guests.

We are a little distance from the city center about 10 minutes, a lot of our customers like the fact that we are away from messy inner city, but we run shuttle buses schedule for the convenience of our customers and public transport, taxi are available in the front of the hotel as well as service provider under the ground floor at Ocean Wing Building.

We thank to your valued and very detailed feedback once again and hope we will have another opportunity to welcoming you back to our The Ambassador City Jomtien in near future.

Kind Regards,
Kritt Wien
DM
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Omaha
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 12, 2013

I recently stayed at the Ambassador in the Ocean Wing on the 16th floor. There were 8 operational elevators in the ocean wing. They have Wi-Fi, but unfortunately you have to buy it from the business center for 60 Baht ($2-3) per hour. It doesn't work in the room but does so on the balcony and in the lobby. The first thing I usually do is check the room for cleanliness. I found the room to be spotless. The furnishings were painted and in working order although the carpet was faded from the sun. The air conditioner always worked and is adjusted by the bedside console. There was a shower and bathtub in the sea view room. The numerous swimming pools were spacious and clean. The pool towels were old but always available. Although the pool chairs were numerous, at times they were all in use. The pool is near the beach so one could swim in the sea, come out, shower and walk into the pool area if desired. I found the beach to have soft sand, be relatively clean, and have numerous swimmers and sunbathers. In the evening there was a nice outside food court in which one could buy coupons, pick their food from American, Japanese, Russian, etc. cuisine. There was music piped into the area from the inside lounge. The morning buffet was bountiful with Russian, American, European, and Thai foods. There was a Thai flea market on the premises if you wanted to do some shopping, although the prices on the property seemed to be fixed and one is unable to bargain, although the price was reasonable by western standards. There were numerous tour groups but the property is big enough to accommodate them all. I felt comfortable with all the "farong". The atmosphere was fun, relaxing, and international. I will go back on my next trip to Pattaya, Thailand.

Room Tip: Ask for a sea view room in the ocean wing
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krittw, Manager at Ambassador City Jomtien, responded to this review, April 13, 2013
Dear Valued Guest
Warm greetings from the Ambassador City Jomtien, Songkran Festival Pattaya!
Thank you for your recent stay with us, and having taken time to give us your great feedback.
Very happy to hear that you loved our property, food, services and staff, I was very proud to share your kind words with all of our Team. Once again, thank you for your great feedback and, We hope we will welcome you back to Pattaya in near future. For any queries and assistance, please do not hesitate to contact me directly through: krittw@gmail.com, or our reservation team; rsvn@ambassadorcityjomtien.com

Kritt Wein
DM
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Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 7, 2013

The rooms at the Inn looked and smelled very old. Although it was cheap, i was still not prepared by how rundown everything was. There were also no lifts so u have to carry ur luggage up the stairs. The main perk was being able to access the huge pools and the private beach. The beer garden was also really nice at night.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed January 7, 2013

I was staying at the Inn Wing of the hotel, in which I believe this wing is the oldest building of the hotel (If I'm not wrong, the Ambassador City Jomtien has 4 wings; the Ocean Wing, the Tower Wing, The Inn Wing and another wing i can't recall the name).

The Inn Wing consists of 3 buildings; Building A, B, and C. I was staying at Building A. However, I noticed that Buidling B & C are much in a better atmosphere (new painting and room decorating).

At first, my family booked another boutique hotel, however, due to the peak season during New Year holiday, the rooms are fully-booked and the hotel can only find one room in which cannot accommodate 7 of us so we decided to find another hotel and the Ambassador Hotel was the only one with available rooms.

The first impression is that the building is quite old with dim lighting. The staffs at the front are the students majoring in Hotel management (maybe they are trainees) so the check-in process is quite a chaos. But they are quite helpful.

After checked-in, we were placed on the 4th floor (the top floor) and we just learned that this wing does not have any passenger elevators, so taking my grandmom to the 4th floor room is quite tired.

When we entered the room, it's just a basic room, with two tiny beds and medium-size couch, old television, dressing table, and mini refrigerator. The strange thing is that in this room there are two bathroom in it. I assume that the room used to be separated into two units but later they decided to combine these two units into one unit.

The top bed is nice and clean however, when we look closer to the lower bed, it's old, dirty and not pretty much in good shape (didn't dare to lift the top bed up) . Ants are marching everywhere so it is difficult to put the food on the table.

The bathroom is quite small with a shower. The toilet bowl is old and if you need to answer a nature call (not just pee), then you need to flush it hard for at least 2-3 times.

Breakfast has limited choice; they offer boiled rice, fried rice, one food, egg station (only fried egg available), chicken sausage, buns, breads, butter and jams, orange juice, water. They provide you 2 free breakfast, additional guest will be charged at THB 120 per person.

We pay THB 1,050 (USD 35) per night during December 29-31 which can be considered a steal. However, we can either use the Inn Wing's pools or we can use the Ocean Wing's pools. The hotel can access to the sea directly, however, as it is a big hotel, the beach will be very crowded.

There are the flea market next to the Inn Wing for you to pass the time. The market open everyday from 9-9

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotick
Top Contributor
79 reviews 79 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 13, 2012

While at a conference we stayed in a two room suite in the Ocean wing overlooking the swimming pools and ocean. At one time this was a very grand hotel, but it is now a bit tired. First, what was right. The rooms were clean, the beds comfortable, and everything was freshly painted, but the colour scheme (notably the carpets) was out of the early 1980s. The Pasta Restaurant was first rate. The lobby bar featured good service, decent food and an excellent singer. Breakfasts were quite acceptable - although very crowded. Staff were universally friendly and cheerful. Our room was spacious and the furniture comfortable. There were lots of towels and the usual shampoo, soaps, and the like. Checking in and checking out was a breeze. The problems? First, the air conditioner didn't work - we could not turn it on. The repair person came quickly, but all that could be done was to have it set so we could turn it on (blowing cold air) or off (leaving the room stifling). We could not control the temperature. We wanted to iron some clothes - but the hotel no longer provides irons. It seems some guests unfamiliar with how things should be done ironed things on the beds, burned the sheets and causied a fire! The pool wasn't in great condition - the jacuzzi didn't work and while the water was crystal clear, the pool looked like it might need a good cleaning. Between the Ocean Wing and the shore was an old apparently abandoned area of the hotel - that did not add to the ambiance. Perhaps its size - one of the largest hotels in the world, is in part a source of one of the problems we had with it. To fill its rooms it must cater to large groups and tours. As the economy has slipped, so have room prices and the clientel. For example, in better hotels one does not usually see scantily dressed people of all ages, shapes and sizes wandering around the lobby (think uncovered bikinis and speedos on your overweight parents and grandparents). But here that was normal. Usually when we have major complaints about a hotel it is the staff, the facility, the food, or some other aspect within the hotel's direct control that is at issue. But here, other than the air conditioner, it was the demeanor of many of the other patrons that diminshed the experience. Luckily, these people were on the beach, and in the lobby, but never in the lobby bar or in the Pasta Restaurant, leaving those of us who wanted it, the more refined experience the staff were prepared and trained to provide.

Room Tip: If you must stay here, stay in the Ocean wing.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador City Jomtien

Address: 21/10 Sukhumvit Road, K.M. 155 | Na Jomtien, Sattahip 20250, Thailand
Location: Thailand > Chonburi Province > Sattahip
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Sattahip
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ambassador City Jomtien 2.5*
Number of rooms: 4000
Official Description (provided by the hotel):
The Ambassador City Jomtien, is located on the private beachfront of Jomtien Beach. The Hotel entrance on Sukhumvit Road, straight directly towards the blue Ocean, and we named the property mains road "OCEAN BOULEVARD" to mark our pride and elegant. The Ambassador City Jomtien comprised of not single one, but five Hotel building and other convention halls, meeting and conference rooms at any size of purpose and including of the separated parking building, which capacity of 4000 car. The Ambassador City Jomtien beach areas comprised of Olympic Pool, Soccer field, Beach Volleyball field, Lighthouse, Sport Bars, Italian restaurant named "PASTA PASTA" the "Awards Winning Best 2013" ... more   less 
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Also Known As:
Ambassador City Jomtien Pattaya
Ambassador City Jomtien Hotel Pattaya

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