We were unable to put the fan on continuous mode, and every five minutes, aft the room got unbearably hot and we both started to sweat, the air con would kick in like a vacuum leaner next to our bed, just long enough to cool the room down a bit, the it would chug and shut off and start heating up again. My husband and I got NO sleep!
The room was ok,though over-priced at $213 with tax. Pupil-out sofa in suite and room for kids to play in "yard." Definitely more for families.
Far from"town" compared to the other place we stayed at. Younger couples would want to stay more towards the park entrance.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear guest, we are very sorry to learn that your stay was less than satisfactory. The front desk is open until midnight, and had you called, one of our employees could have adjusted the air conditioning to your liking.
Report response as inappropriate
Because you booked through a third party, the rate is locked, and the selection is limited. You knew in advance what you would be paying, and we apologize if you feel that the rate, which included breakfast, was unreasonable.
Our property is just a mile and a half from the entrance to Zion National Park, and while it is true that we are not in the center of Springdale, we feel that our location has more advantages. We are much quieter, and we have 8 acres of grounds for the guests to enjoy, including river access. All guests, from single travelers to large families, are welcome, so we are unsure why you would think that couples would rather be closer to the entrance. Every hotel has different types of room accomodations, from family units to single rooms, and we are no different in that respect. All of our buildings offer unique options, from basic rooms to our new luxury units, so there is something for everyone.
We hope that you enjoyed the rest of your vacation, wherever your travels took you.
The Driftwood Lodge
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.