This is a sad story. It could be a wonderful story if the Wawona Hotel were managed properly.
The setting is wonderful, the activities and sights absolutely great, the history interesting and best of all – the Wawona is a much better destination then the overrun and ugly Yosemite Village.
Now comes the sad part. Whilst one is prepared to accept some limitations due to the age and history of the hotel – the management has completely failed to keep in touch with providing guest comfort (like for instance Xanterra does in many National Parks).
At Wawona there is NO:
*Parking for guest checking
*No internet in the room.
*No hairdryer in the room
*No newspaper provided anywhere
*No coffee maker in the room
*No refrigerator in the room
*No air-conditioning in the room,
* No iron nor ironing board in the room
Worst of all – rooms are not clean and housekeeping service is below any standards. Cover from a plaster I needed, which fell on the floor – remained there throughout the stay, my empty shampoo bottle left in the bathtube was left there by the room maid.
We have to compliment however the restaurant service – in particular Mrs. Kathy who rendered excellent service. Food quality is of acceptable standard – if not great.
We recommend that this hotel is managed by Xanterra – they do a much better job.
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- Also Known As:
- Wawona Hotel Yosemite National Park
- Wawona Yosemite National Park