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“pretty good for an older hotel” 4 of 5 stars
Review of Mammoth Hot Springs Hotel & Cabins

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Mammoth Hot Springs Hotel & Cabins
2.5 of 5 Hotel   |   1 Grand Loop, Yellowstone National Park, WY 82190   |  
Hotel amenities
GreenLeadersGold level
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 44 cities Reviews in 44 cities
31 helpful votes 31 helpful votes
“pretty good for an older hotel”
4 of 5 stars Reviewed April 12, 2013

we stayed here 2 nights at the end of our winter visit to yellowstone park. the location is great, only a short walk from the hot springs walkways. our room was up a few floors, access by elevator. room was simple but ok; steam radiator, push-button light switches. bed was ok. our shower never had hot water; made for a quick shower.
large room off lobby great for meeting others. pianist played music every night and was good playing many 'oldies'. dinning is a very short walk across the street, and the dining room was very old-fancy.
the food and service.was very good
only negative was the shower, but that was not such a big deal. good stay

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,478 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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Helena, Montana
Top Contributor
89 reviews 89 reviews
47 hotel reviews
Reviews in 51 cities Reviews in 51 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 7, 2013

We have been to Yellowstone many times, but this was the first time in the winter. Yellowstone is at its best in the winter--no crowds, lots of animals and a stunning winter landscape. We opted for a hot tub cabin, which is perfect for 2. The hot tub is outside so you can experience the snowfall while soaking au naturel--it's completely private. The rooms are well appointed, including a Keurig coffee maker, toiletries, hair dryer and extra blankets for those cold winter nights (don't worry, the heat in the room works great!). The dining room is the only place to eat at Mammoth in the winter, so make your dinner reservations when you book your room. The staff though very friendly was a little scattered during each meal--granted it had just opened for the winter so we were part of the training process I am sure. The menu is heavy on meat so vegetarians will have choices, but not as many choices as the carnivores in your life will have. There is a nominal corking fee, but we felt the wine list sufficient and never had to bring our own. There is a lovely bar attached to the restaurant if you want to have after dinner drinks and conversation. The hotel also boasts a huge fireplace with plenty of seating to take the chill out and to make new friends.

Room Tip: hot tub cabins are private and well worth the splurge
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2013

We reached there almost 11:30 pm (didn't pay the Yellowstone entrance fee :)) no one was there @ gate.

the GPS navigated to "Mammoth Hot Springs Hotel & Cabins" and It was very late. But the staff welcomed us and we stayed there for 3 nights.

It was walkable to all shops near by. only things I gave 4 star was - no coffee @ the room. We had to go to the lobby and get the coffee (4$ each). but it was excellent stay overall.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reno, Nevada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 7, 2013

We stayed at Mammoth Hot Springs Hotel for four nights as part of a Yellowstone Association wildlife viewing adventure. The expedition was fantastic - we saw lots of wildlife and had a wonderful time. The hotel itself, however, left much to be desired.

Our room on the fourth floor was so hot that we had to leave a window open all night (in February!) We were told that nothing could be done since it's an old building. And the shower was completely unmanageable. It was either scalding hot or freezing cold. We never could bring it to a comfortable temperature and my husband actually ended up using the public shower down the hall, even though we paid for a private bathroom. For an organization that prides itself on environmental awareness, we found it quite strange that so much heat and hot water were being wasted.

Xanterra Corporation has a contract with the park service to run the lodging and dining facilities within Yellowstone. It's obvious that Xanterra has no intention of spending any extra money updating the properties it manages. This is the third time we've stayed in one of their facilities (both at Yellowstone and Glacier national parks) and we've been disappointed every time. They must think people are willing to pay top dollar to stay in the park so nothing else matters.

The food in the restaurant is mediocre. The best meals we had during our stay were in Gardiner, Montana - Cowboy Cafe and Outlaw's Pizza.

Room Tip: Avoid the fourth floor at all costs.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan, Montana
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 6, 2013

We spent a weekend at Mammoth Hot Springs and absolutely loved it. We travel to Yellowstone several times each year and Mammoth is definitely one of our favorite places to stay. The hotel is a historic hotel that is well kept up. New beds, great bedding, comfortable rooms. The lobby and map room are fun to hang out in. I especially love the puzzle they always have going in the map room as well as the loaning library with books and games. The staff is knowledgeable and very friendly.

This time we stayed in a hot tub cabin and it was so much fun. A cozy cabin, with a private outside hot tub. A perfect start and a perfect ending to our days in Yellowstone. One morning we woke up to a herd of buffalo walking right outside our window.

We ate several meals in the restaurant there and every meal was wonderful.

If a person is wanting technology and noise - don't bother with staying in the Park. But if you are looking for a real escape, an opportunity to enjoy nature -- the Mammoth is for you.

Room Tip: Definitely try out the hot tub cabin.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
204 reviews 204 reviews
82 hotel reviews
Reviews in 95 cities Reviews in 95 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed March 6, 2013

We recently spent three cold January nights at this hotel. Let me say nothing beats Yellowstone in the Winter! This hotel was pleasant. The staff was helpful and courteous. The breakfasts and dinners were excellent. Now for the problem. I realize we were there during a severe cold snap, but for two out of three nights water in our water bottles froze in our room overnight - not just a sheen but major ice. The room was very uncomfortable. The staff said they were working on the problem. It is a great old building and needs an upgrade to the heating system.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 5, 2013

This hotel was pre-booked for us by the front desk at the snow lodge in Yellowstone and they were told that we would be late checking in because of the distance to travel. It should have given us an inkling of what lay ahead when we were asked if we were happy to share a bathroom! When we arrived at just gone 8.00 pm and the dining room would not provide us with a meal as it was too late but they were still taking diners in the next night at gone 9.00pm! We hadn't eaten all day and really needed a hot meal and drink - we were exhausted but we still turned around and drove back into Gardiner about five miles out side the park so that we could get a meal. We stopped at the Yellowstone Miners Grill and had a lovely meal with really friendly service - I can recommend the Chicken Oscar. Back to the hotel and it was about 10.15 pm by now and we are ready for bed! We checked in and the front desk lady was very pleasant and helpful and apologetic re the dining room. When we got to our room we were dismayed - it was awful! Xanterra who own the property are committed to a carbon footprint business and we fully agree with energy saving and recycling but there were three low wattage light bulbs in our room - it was like a cave we couldn't see to get unpacked! The light in the tiny en-suite was brighter so we kept the door open to aid with vision. There was a double/queen bed with one bedside cabinet and one lamp - surely two people should have a cabinet each side of the bed and a lamp each? There was a very small very old single pendant light hanging from the ceiling which was high so the light should have been lower to hopefully give more light and one dreary dim light above the sink [in the bedroom] The chest of drawers was badly stained and tiny and a chair next to it was broken and filthy. There were no shelves to place any toiletries or anywhere to hang anything. The room was on the ground floor with no voile or net over the window so the cutains had to be kept closed all the time for privacy. The sink was just about three feet off the ground so it was back breaking to use it and the shower was very temperamental with regards to the water temperature! All in all it was dire! We asked to be moved to a better room the next day but they were apparently full [that was a surprise!] but they gave us dinner on them to compensate for such dire accommodation. We overheard other guests bemoaning the fact of sharing a bathroom about which they had no idea, and about the poor water pressure. We realised that a great many of the guests were in 'tour parties' of a certain age and only there for one night and that is obviously how the hotel gets an income through the 'low season' The building was constructed in 1937 and Xanterra are promoting this establishment as historic - it may well be in their eyes but to us it was just really really old and unpleasant. One can have an old building but still offer comfort which they do not. On the walk to our room it felt like the corridor out of 'The Shining' movie! Do yourself a favour -DON'T stay here - there is plenty of accommodation on offer at far more reasonable prices in Gardiner. Xanterra really needs to invest in this place - they won't be able to trade on its 'history' for much longer - todays traveller is becoming far less prepared to accept rubbish.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mammoth Hot Springs Hotel & Cabins

Address: 1 Grand Loop, Yellowstone National Park, WY 82190
Location: United States > Wyoming > Yellowstone National Park
Amenities:
Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Yellowstone National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mammoth Hot Springs Hotel & Cabins 2.5*
Number of rooms: 257
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Also Known As:
Mammoth Hot Springs Hotel And Cabins
Hotel Mammoth Hot Springs

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