We stayed at a cabin in Canyon after staying at OF Inn, West Yellowstone and Grand Tetons. Shocking change of quality. Being warned on here that the in-park lodging is basically a box with bed and bathroom, this is what I expected all others would be. This is the spareness, come to life. That would be ok, if we weren't spoiled the first three nights. Seriously, it is a place to sleep, so that's all I cared about, I thought.
Cabins aren't really cabins. They are like three rectangles all connected. Family stayed next door, but never loud. If you forget something in your car, have a light source, it's the darkest of anywhere I've been. The things that needed to be cleaned were clean, but walls were not. The room did have more room than OF, so if you like to run around the free floor after a day on-th-go, this place is for you. Also, I come from Ohio where roads are torn up from trucks clearing snow, and the state of decay these roads were in, must have only come from years of neglect. I had a Subaru Outback and the roads did not handle well. Everything about this place contradicts the beauty of Yellowstone.
My other problem was with the thermostat. Windows were open, heat off and thermostat read at 90*. We closed windows anticipating cold, but couldn't justify heat when it was stifling. Woke in middle of night feeling like we were sleeping in the woods. FREEZING, doesn't describe it. Ok, thermostat still reads 90* but I turn it on anyways to 70*. Woke again like we were being microwaved. So HOT! Turned it down just a tad, and cold ensued again. Not a good night of sleep. The next night I set it for 50* and with all the blankets, it seemed to work out.
We also went to bed hungry because I counted on eating at Canyon for dinner more than any other place as we started running out of groceries. I felt I was more prepared than most with the amount of planning I did, but did not realize most food options were closed after 6pm and services were stopped. Dining room had a two hour wait, at 8pm. They offered eating at bar like they just gave you prize. The problem with that? All these people enjoying drinks and no food just lingered like they had no plans the next day. We were starving, standing there, while they just sat in the only chairs that offered food... with no food. Ok, so my hunger was coming through. Speaking to the desk, they said that with only 5 days left, they were lucky to have what they have. I believe he added how that 5 days couldn't come quickly enough. Nice. Now granted, this is in late September. However, this place should have lowered prices for not being able to provide services for the number of people they were lodging. It was over $100 with taxes. Not ok. Not worth it and any amount of management comments won't fix my only BAD experience in the entire park.
A young couple came in while we were waiting and thought they'd get seated right away. I'll never forget the look on their faces when they were told they couldn't get a table until 10pm (they close at 10... how does that work?) Food isn't something you can just give the prepared and rich, for crying out loud. We left and went to bed hungry... ok, I ate half a pb&j, but I had so much for lunches, I didn't eat more.
We felt obligated to eat a hearty breakfast the next morning due to our hunger, instead of cereal, but that just proved to be another bad experience. We waited for our food forever... ok, but it should come hot then. It wasn't even warm. Eggs... not good cold. Hash browns, really not good cold. They were cold. We ate b/c the thought of them "fixing" it was ridiculous. The waitress looked like her hair wasn't washed or brushed in a week. I can see being young and not really caring, but it wasn't a small issue, her hair that was put up was beyond acceptable (and I'm no hair Nazi) and no staff asked her to brush it and put it up again? She acted like living was a serious hassle. Precious hours in this beautiful park wasted on cold, expensive food. Oh, and when we were seated we asked for the $5.95 deal that is advertised in this dining room. She told us it was next door. We weren't going to wait to be seated at another dining room. Yes, it was next door and I read it on the way out, but it was in small print and after my night, I was in no shape to read thoroughly.
Unfortunately, they know people will come. It's just a shame. The quality here ... isn't. The rest of my trip... just as amazing as BEFORE Canyon cabins!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.